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All Journal Jurnal Ilmiah Manajemen, Bisnis dan Kewirausahaan
Shofikatul Umma
Universitas PGRI Semarang
Economics, Econometrics & Finance Other

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Pengaruh Kompetensi Pelayanan, Budaya Kerja dan Transfer Knowledge Terhadap Kinerja Pegawai di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kabupaten Rembang Shofikatul Umma; Qristin Violinda; Noventia Karina Putri
Jurnal Ilmiah Manajemen, Bisnis dan Kewirausahaan Vol. 6 No. 2 (2026): Juni, Jurnal Ilmiah Manajemen, Bisnis dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurimbik.v6i2.2216

Abstract

This study aims to examine the effect of service competence, work culture, and knowledge transfer on employee performance at the Investment and One-Stop Integrated Service Office (DPMPTSP) of Rembang Regency. This research employs a quantitative approach with a descriptive method. The population consists of all employees, and the sampling technique uses non-probability sampling with a total of 79 respondents. Data were collected through questionnaires and analyzed using statistical methods with the assistance of SPSS version 25. The results indicate that service competence and knowledge transfer have a positive and significant effect on employee performance. Meanwhile, work culture does not have a significant effect on employee performance. However, simultaneously, all three variables significantly influence employee performance. These findings suggest that improving employee competence and optimizing knowledge transfer are key factors in enhancing employee performance.
Co-Authors Noventia Karina Putri Qristin violinda