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Pelaksanaan Coaching di Badan Perencanaan Pembangunan, Riset, dan Inovasi Daerah Kota X Marsha Lena Ardelia Johan; Edah Jubaedah; Sabar Gunawan; Fandi Ahmad
Jurnal Digital Bisnis, Modal Manusia, Marketing, Entrepreneurship, Finance, & Strategi Bisnis (DImmensi) Vol 6 No 2 (2026): JURNAL DIMMENSI
Publisher : Prodi S1 Administrasi Bisnis Universitas Sangga Buana YPKP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32897/dimmensi.v6i2.5625

Abstract

This study aims to describe the implementation of a coaching program, identify the challenges encountered, and formulate recommendations for implementing coaching as part of competency development for Civil Servants at the Regional Development Planning, Research, and Innovation Agency of City X. This study employed a descriptive qualitative approach, with data collected through interviews and document analysis. The findings indicate that coaching has been implemented; however, it remains informal because it is not supported by a competency development needs analysis, including the identification of coaching needs, nor by standardized implementation guidelines. As a result, coaching opportunities have not been systematically identified, while the readiness of both coaches and coachees still requires improvement. In addition, the absence of structured documentation and evaluation mechanisms has caused the implementation of coaching to depend largely on the initiative and approach of individual supervisors. Consequently, coaching has not yet functioned as a systematic competency development method. Based on these findings, this study recommends the development of Coaching Needs Assessment Guidelines and Coaching Implementation Guidelines to support the systematic identification of needs, implementation, documentation, and evaluation of coaching as an integral component of competency development for Civil Servants.
ANALISIS PENILAIAN KINERJA DENGAN METODE BEHAVIORALLY ANCHOR RATING SCALE (BARS) PADA TIM KEPATUHAN DAN PENYELESAIAN DI DINAS XYZ PROVINSI JAWA BARAT Jonathan Andreas; Fandi Ahmad; Sabar Gunawan; Eris Yustiono
Journal of Social and Economics Research Vol 8 No 2 (2026): JSER, December 2026
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jser.v8i2.1659

Abstract

Penelitian ini dilatarbelakangi oleh permasalahan penilaian perilaku kerja Aparatur Sipil Negara (ASN) di Dinas XYZ Provinsi Jawa Barat yang masih menggunakan indikator umum sehingga berpotensi menimbulkan subjektivitas dalam penilaian. Penelitian ini bertujuan untuk mengetahui pelaksanaan penilaian kinerja, menyusun instrumen penilaian perilaku menggunakan metode Behaviorally Anchored Rating Scale (BARS), serta menguji kelayakan instrumen yang dikembangkan pada Tim Kepatuhan dan Penyelesaian. Penelitian ini menggunakan pendekatan kuantitatif deskriptif dengan teknik pengumpulan data berupa wawancara, observasi, analisis dokumen, dan studi kepustakaan. Penyusunan instrumen BARS dilakukan melalui tahapan critical incidents, pengembangan dimensi kinerja, pengelompokan perilaku, penyusunan skala, dan penyusunan instrumen final. Uji kelayakan instrumen dilakukan menggunakan Content Validity Index (CVI) dan uji reliabilitas menggunakan Fleiss' Kappa. Hasil penelitian menunjukkan bahwa sistem penilaian kinerja yang diterapkan masih menghadapi kendala berupa indikator perilaku yang bersifat umum dan adanya kecenderungan subjektivitas penilaian. Instrumen BARS yang dikembangkan menghasilkan tujuh dimensi perilaku kerja sesuai nilai BerAKHLAK. Hasil uji validitas menunjukkan nilai S-CVI/Ave sebesar 0,83 dan hasil uji reliabilitas Fleiss' Kappa sebesar 0,826. Dengan demikian, instrumen BARS yang disusun dinilai valid, reliabel, dan berpotensi meningkatkan objektivitas penilaian perilaku kerja ASN.
Co-Authors Edah Jubaedah Eris Yustiono Fandi Ahmad Jonathan Andreas Marsha Lena Ardelia Johan