Nyimas Aulia Zalma
Universitas Muhammadiyah Jakarta, Jl. KH. Ahmad Dahlan, Cireundeu, Ciputat, Ciputat Timur, Cireundeu, Ciputat Tim., Tangerang, Banten 15419, Indonesia.

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The Representation of Humanistic Policing in Digital Communication Winda Dwi Astuti Zebua; Syifa Astasia Utari; Jamiati KN; Nyimas Aulia Zalma; Neima Aulia
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 4, No 2 (2026): September 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.22226851

Abstract

The rapid development of digital communication has encouraged police institutions to utilize social media not only as a channel for disseminating information but also as a space for constructing institutional meaning and legitimacy. This study aims to examine how humanistic policing is represented in digital communication through a video published on the Resmob Brebes Police YouTube channel. A qualitative approach with a constructivist paradigm was employed using Stuart Hall's theory of representation. The object of analysis was the YouTube video entitled “77-Year-Old Grandmother Robbed and Assaulted: Within Eight Hours, the Resmob Unit of Brebes Police Successfully Arrested the Perpetrator.” Data were analyzed by interpreting representational elements, including visual composition, institutional symbols, gestures, facial expressions, verbal narration, background music, cinematography, and framing. The findings reveal four major forms of representation: victim vulnerability as the moral foundation of police action, interpersonal communication as a practice of humanistic policing, professionalism represented through communication-based investigation, and a narrative shift from a law enforcement-centered narrative to a victim-centered narrative. These findings demonstrate that police success is represented not merely through the arrest of offenders but also through victim protection, assistance, and recovery. This study contributes to the literature on digital communication by demonstrating that audiovisual narrative structures play a significant role in constructing institutional legitimacy and the representation of humanistic policing.