<![CDATA[Public service constitutes one of the principal indicators in achieving good governance. The state bears a constitutional obligation to guarantee citizens' rights to accessible, transparent, accountable, effective, and high-quality public services. Indonesia and Malaysia, as neighboring Southeast Asian countries with legal systems influenced by both common law and civil law traditions, demonstrate different approaches to regulating and implementing public service governance. This study aims to examine the similarities and differences between Indonesian and Malaysian public service regulations, evaluate their implementation, and formulate recommendations for strengthening Indonesia's public service system. The research employs normative legal research using statutory, conceptual, and comparative legal approaches. Legal materials consist of legislation, legal doctrines, scholarly publications, and previous studies, which are analyzed qualitatively. The findings indicate that Indonesia has a comprehensive legal framework but continues to face challenges related to bureaucratic complexity, regional disparities in service quality, fragmented digital governance, and limited performance evaluation. In contrast, Malaysia has established a more integrated administrative framework through digital government services, streamlined procedures, strong institutional coordination, and performance-based management. The study concludes that Indonesia should strengthen public service reform through integrated digital transformation, regulatory simplification, institutional coordination, civil servant capacity building, and performance-oriented evaluation while adopting relevant best practices from Malaysia.]]>
