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All Journal Jurnal Informatika dan Teknik Elektro Terapan Jusikom : Jurnal Sistem Komputer Musirawas E-Link: Jurnal Teknik Elektro dan Informatika Jurnal Nasional Ilmu Komputer Jurnal Pengembangan Sistem Informasi dan Informatika Jurnal Minfo Polgan (JMP) Paradigma
Wijaya, Khana
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Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Energy Library & Information Science Mathematics Social Sciences

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IMPLEMENTASI METODE WEBQUAL 4.0 TERHADAP KEPUASAN MAHASISWA PADA PENGGUNAAN SISTEM INFORMASI AKADEMIK (SIAKAD) UNIVERSITAS PRABUMULIH Akbar, M. Ali; Fajriyah, Fajriyah; Wijaya, Khana
Jurnal Informatika dan Teknik Elektro Terapan Vol. 12 No. 3S1 (2024)
Publisher : Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/jitet.v12i3S1.5384

Abstract

The rapid development of information and communication technology has driven increased efficiency across various sectors, including academics. The Academic Information System (SIAKAD) at Universitas Prabumulih is an integrated service for lecturers, students, and staff to support academic activities. This study aims to evaluate user satisfaction with SIAKAD using the Webqual 4.0 model, which assesses website quality based on three dimensions: usability quality, information quality, and service interaction quality, and their impact on user satisfaction. The results of this study are expected to provide a comprehensive overview of SIAKAD's strengths and weaknesses, serving as a foundation for future system improvements.Keywords: SIAKAD, User Satisfaction, Webqual 4.0 Method
Co-Authors Akbar, M. Ali Ariansyah Ariansyah, Ariansyah Carolina, Falentine Darmin Darmin, Darmin Fajriyah, Fajriyah H, Nur Aini Hepnyi Samosir Hermizahadiwidastra, Hermizahadiwidastra Kartina, Riza PURBASARI, Yuntari Rafiq, Muhammad Ar Sari, Yuntari Purba Suparianto, Rishi