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All Journal Indonesian Journal of Social Issues
Adelia Melenia Munthe
Universitas Bhayangkara Jakarta Raya

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Tinjauan Literatur Beban Kerja dan Kompetensi Karyawan dalam Perspektif Manajemen Sumber Daya Manusia Denis Natalia Siburian; Gene Meshani; Adelia Melenia Munthe; Galang Putra Yudha Pradana; Arfian
Indonesian Journal of Social Issues Vol. 1 No. 2 (2026): April, Social Media Addiction and the Decline of Face-to-Face Interaction Among
Publisher : CV. Scholar Edukasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66052/ijosim.v2i1.10

Abstract

This study aims to synthesize recent empirical evidence on the relationship between workload and employee competence within the human resource management perspective. Using a descriptive-analytical literature review, this paper analyzes peer-reviewed studies published between 2020 and 2025 that examine job demands, competence, and their implications for employee performance and well-being. The review focuses on conceptual patterns rather than statistical testing and does not involve primary samples, relying instead on documented organizational contexts across sectors. The findings indicate that workload is a critical antecedent of burnout and turnover intention, while employee competence functions as a key buffering resource. This study reinforces the Job Demands–Resources framework and highlights integrated workload management and competence development as strategic HR implications.
Co-Authors Arfian Denis Natalia Siburian Galang Putra Yudha Pradana Gene Meshani