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Evaluating SEVIMA Academic System Effectiveness in Managing Lecturer Performance Through the DeLone–McLean Information Success Model Dody Pratama Marumpe; Elga Yulindisti; Ziqri Muhamad Hafiidz; Naila Ayu Rahmasari; Emelia Yosefin
Ilomata International Journal of Management Vol. 7 No. 2 (2026): April 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i2.2023

Abstract

Digital transformation has increased the demand for academic information systems that are accurate, user-friendly, and interoperable. At Universitas Tanjungpura, SEVIMA functions as a central reporting system for lecturer performance within a fragmented digital ecosystem that includes SISTER, Edlink, SKP, and SINTA. This fragmentation often leads to usability issues, unclear information, limited service responsiveness, and reduced work efficiency. This study aims to examine the effects of system quality, information quality, and service quality on system use, user satisfaction, and lecturer performance, as well as the mediating roles of system use and user satisfaction. A quantitative approach was employed by surveying 119 lecturers who actively use SEVIMA, with data analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate moderate explanatory power, with R² values of 0.630 for user satisfaction, 0.582 for system use, and 0.618 for lecturer performance. All quality dimensions significantly influence system use and user satisfaction. User satisfaction exerts the strongest direct effect on lecturer performance, followed by system use. Mediation analysis confirms that both variables significantly mediate the relationship between quality dimensions and lecturer performance, with user satisfaction acting as the dominant mediator. These findings emphasize the importance of improving system integration, user-centered design, and institutional support to enhance lecturer performance and reduce digital fatigue in higher education information systems.
Implementasi Strategi Pemasaran Digital dan Promosi Kreatif Untuk Mendukung Pengembangan UMKM Ziqri Muhamad Hafiidz; Mazayatul Mufrihah; Al Buhari; Muhammad Aryo Athallah; Mohamd Zhaky Dwi Saputra
Jurnal Pengabdian Masyarakat Sabangka Vol 5 No 05 (2026): Jurnal Pengabdian Masyarakat Sabangka
Publisher : Pusat Studi Ekonomi, Publikasi Ilmiah dan Pengembangan SDM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62668/sabangka.v5i05.2899

Abstract

This community service program aims to strengthen the digital presence and business identity of Micro, Small, and Medium Enterprises (MSMEs) in Cempaka Putih Hamlet through digitalization and branding mentoring. The program focuses on enhancing MSME accessibility via Google Maps and strengthening visual branding through the creation of business banners. The method employed is a participatory mentoring approach, which encompass es business profile registration, information data entry, the uploading of a product photograph, and banner production. The results demonstrate that MSME information has become more accessible digitally, while the business banners enhance business identity and promotional efforts. Furthermore, this activity enhances the understanding of MSME actors regarding the importance of digital presence and visual branding in supporting sustainable business development. The utilization of digital media is anticipated to assist MSMEs in expanding the reach of their business information to the wider public & increasing the probability of being recognized by consumers beyo nd their immediate vicinity. Consequently, this program contributes to facilit ating the MSME digitalization process in a practical & sustainable manner.