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Determinants of Financial Literacy, Digital Literacy and Consumer Confidence Level Mediated by Fintech Literacy on Retail Industry Growth in Indonesia Sapta Rini, Anggarwati; Mukti Soma, Abdul
International Journal of Science, Technology & Management Vol. 6 No. 2 (2025): March 2025
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v6i2.1280

Abstract

This study evaluates how financial literacy, digital literacy, and consumer confidence influence retail industry growth in Indonesia, emphasizing the mediating role of fintech literacy. In the era of industry 4.0, technology, especially fintech, has transformed conventional financial business models into digital ones, accelerating transactions and financial inclusion. The Covid-19 pandemic has further driven digitalization, although it has posed major challenges for the retail industry. This study aims to determine the actual impact of the development of fintech applications including the influence of financial literacy, digital literacy and consumer confidence levels on the development or growth of retail in Indonesia. This study uses a quantitative method with a focus on analysing the relationship between financial literacy, digital literacy, and consumer confidence levels on the growth of the retail industry, both directly and through fintech literacy mediation. The data used are primary data that include information on financial literacy, digital literacy, consumer confidence levels, fintech literacy, and retail growth. Data collection uses a Likert scale questionnaire with a scale of one to five for each variable. The analysis was carried out using multiple linear regression to identify direct relationships between variables and structural equation modelling (SEM) to comprehensively evaluate the influence of fintech mediation. This study shows that financial literacy has a positive and significant influence on retail growth without fintech literacy mediation. However, it does not have a significant effect on retail growth with fintech literacy mediation. In contrast to digital literacy, where digital literacy has a significant and positive effect on retail growth with fintech literacy mediation. While without fintech literacy, this variable does not have a significant effect on retail growth. The level of consumer confidence has a positive and significant effect on retail growth directly and with fintech literacy mediation.
The Influence of attitude, subjective norm, awareness, knowledge, and trust of Millennial and Gen Z on the adoption of fintech services in the sharia banking sector with facilitating conditions as a moderating variable Kusbiantara, Elvara Hana Salsabila; Soma, Abdul Mukti; Sitorus, Palti Marulitua
Keynesia : International Journal of Economy and Business Vol. 4 No. 1 (2025): Keynesia: International Journal of Economics and Business
Publisher : ARKA INSTITUTE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55904/keynesia.v4i1.1288

Abstract

Financial Technology (FinTech) has become a major innovation that influences people's financial behavior, changing the way payments are made easier. This research aims to study the factors that influence Millennials and Gen Z in Bandung in adopting FinTech services in the Sharia banking sector. These factors include attitudes, subjective norms, awareness, knowledge, trust and facilitating conditions. The data used in this research was collected through a questionnaire surveying 400 Sharia banking customers, limited to Millennials and Gen Z in Bandung. Data analysis carried out in this research using Partial Least Square Structural Equation Modeling (PLS-SEM). The findings of this study reveals that attitude, subjective norms, awareness, knowledge, and trust significantly influence consumer’s intention to adopt FinTech services. This study also identifies that facilitating conditions, as a moderating factor, have a significant impact on both attitudes and awareness with regard to consumers' intentions to adopt FinTech services. However, facilitating conditions does not moderate the influence of subjective norms, knowledge, or trust on intention to adopt FinTech services. Fundamentally, this study investigates the factors influencing Sharia bank consumer's intentions to adopt FinTech services. The findings aim to provide valuable insights for FinTech and Sharia banking companies, as well as policymakers, in designing marketing strategies and product development that better align with the needs and preferences of Millennials and Gen Z.
Investment Risk Analysis Through Portfolio Diversification Using It Based Company’s Stocks and Cryptocurrency Widodo, Iqbal; Mukti Soma, Abdul
International Journal of Educational Research & Social Sciences Vol. 6 No. 1 (2025): February 2025 ( Indonesia - Nigeria - Tanzania - Kenya )
Publisher : CV. Inara in Colaboration with www.stie-sampit.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijersc.v6i1.932

Abstract

Investment is an activity carried out for the purpose of gaining profit in the future by entrusting their assets to several assets such as stocks, securities such as deposits and bonds, property, precious metals, jewelry, foreign currencies, cryptocurrencies, commodities, startup companies, and so on. Stock investment is one of the investment options that is considered profitable because its value will go hand in hand with the company's performance from the stock, and also the value of regular dividends which are an added value to the profits obtained. Cryptocurrency is also now starting to become a new alternative in investment solutions because of its decentralization concept which makes cryptocurrency have very high volatility where it has a fairly high risk but also has a high return value. Due to the advantages and disadvantages of Stocks and cryptocurrencies, an idea emerged to be able to diversify between stocks and cryptocurrencies in order to find the best and most optimal investment results by creating a portfolio that is a combination of stocks and cryptocurrencies The results of this study are expected to be useful as a reference that can be used to set investment strategies for investors who are interested in investing in stocks and cryptocurrencies to get the most optimal results with the lowest risk.
The influence of using fintech P2P Lending and QRIS on MSME performance with e-commerce as an intervening variable Driana, Thasania Fitri; Soma, Abdul Mukti; Sitorus, Palti Marulitua
Keynesia : International Journal of Economy and Business Vol. 4 No. 1 (2025): Keynesia: International Journal of Economics and Business
Publisher : ARKA INSTITUTE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55904/keynesia.v4i1.1263

Abstract

The growth of Financial Technology (Fintech) in Indonesia, particularly Peer-to-Peer (P2P) lending services, has significantly impacted financing access for Small and Medium Enterprises (SMEs) by facilitating loans through digital platforms. This serves as a vital alternative amid traditional financial constraints, promoting the development of Microfinance Institutions (MFIs). Concurrently, e-commerce transformation and Quick Response Code Indonesian Standard (QRIS) implementation have accelerated digital economy growth, enabling SMEs to expand their businesses and reach broader markets. Nonetheless, challenges such as enhanced governance, risk management, and regulatory adaptation remain crucial for supporting sustainable SME growth. This study investigates the effect of P2P Lending and QRIS on SME performance via e-commerce in Bandung City. Using quantitative research methods and a Likert scale, the study surveyed a population of 523,584 SMEs, targeting 300 respondents. Data analysis was conducted using Structural Equation Modeling (SEM) with SmartPLS. Results indicate a significant impact of P2P Lending and QRIS on SME performance through e-commerce, with P2P Lending contributing an influence of 0.109, QRIS 0.121, and e-commerce 0.329. These findings aim to enhance understanding of how P2P Lending and QRIS affect SME performance via e-commerce.
Analysis Of The Level Of User Satisfaction With The Ajaib Application From The E-Service Quality Perspective Using The Importance-Performance Analysis (IPA) Method And Gap Analysis Safitri, Annisa; Mukti Soma, Abdul
International Journal of Educational Research & Social Sciences Vol. 6 No. 3 (2025): June 2025 ( Indonesia - Nigeria - Uzbekistan - Philippines )
Publisher : CV. Inara in Colaboration with www.stie-sampit.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijersc.v6i2.978

Abstract

The number of retail investors in Indonesia continues to grow, particularly in mutual fund and stock investment products. This growth is driven by the emergence of financial technology in the investment sector, which facilitates easier access for the public to open securities accounts. By the end of 2024, there were 6,381,444 stock and other securities investors in Indonesia. The increase in stock investors must be supported by high electronic service quality provided by investment applications to ensure ease of use during transactions.This study aims to assess the level of electronic service quality (e-service quality) of the Ajaib investment application. Additionally, it seeks to identify the gap between customer perceptions and expectations regarding Ajaib’s e-service quality, enabling the company to recognize which dimensions require improvement or should be maintained.This is a descriptive study with a quantitative research method. The sample was obtained using incidental sampling. Primary data was collected by distributing a questionnaire to 385 Millennial users of the Ajaib application. The data were then analyzed using Importance-Performance Analysis (IPA) and gap analysis. The results indicate that the user satisfaction level with Ajaib's e-service quality stands at 94.99% (<100%), suggesting that the application’s performance falls short of user expectations. Descriptive analysis reveals that the importance score (83.99%) exceeds the performance score (79.83%). The attribute that should be the main focus for service improvement, according to the importance-performance analysis quadrant, is ensuring that transactions on the Ajaib platform can be completed quickly.
The Influence Of Performance Expectancy, Effort Expectancy, Social Influence, Facilitating Conditions, And Financial Literacy On Use Behavior Of Buy Now Pay Later Services With Behavior Intention As A Mediating Variable Among Generation Z In The Bandung Raya Area refsi, Firdaus; Mukti Soma, Abdul
International Journal of Educational Research & Social Sciences Vol. 6 No. 3 (2025): June 2025 ( Indonesia - Nigeria - Uzbekistan - Philippines )
Publisher : CV. Inara in Colaboration with www.stie-sampit.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijersc.v6i2.981

Abstract

Growing presence of Buy Now Pay Later (BNPL) services has significantly influenced the way consumers conduct digital transactions. Generally structured as short-term, interest-free credit, these services have rapidly gained traction—especially among younger generations in Indonesia, BNPL services have been on the rise, with significant growth in the number of contracts signed for these services. According to the Financial Services Authority (OJK) report (2023) the number of BNPL contracts in Indonesia reached nearly 80 million in 2023, showing an average annual growth rate of 144.35% in the last five years. This research aims to analyze the factors that influence young people, especially Generation Z, in adopting buy now pay later services. In addition, research was conducted to examine the factors that influence user behavior using the Unified Theory of Acceptance and Use of Technology (UTAUT) theory with the addition of Financial literacy variables. This research uses descriptive research with quantitative methods. The research sample was obtained using 400 respondents. Data was obtained through questionnaires distributed to Gen Z in Greater Bandung. The data was then analyzed with the Statistical Package for Social Science (SPSS). The results showed that the variables of effort expectancy, social influence, and financial literacy have a significant influence on behavior intention. Furthermore, performance expectancy, financial literacy and behavior intention have a significant effect on use behavior. Based on the results of mediation testing, social influence and financial literacy have a significant effect on use behavior through behavior intention as a mediating variable.
The effect of training and work experience on performance: The mediating role of competence at PT Chandra Asri Pacific Feryanto, Muslim; Mulyanti, Rita Yuni; Soma, Abdul Mukti
Annals of Human Resource Management Research Vol. 5 No. 3 (2025): September
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ahrmr.v5i3.3249

Abstract

Purpose: This study investigates the direct and indirect effects of training and work experience on employee performance, with competence serving as a mediating variable in the Marine Division of PT Chandra Asri Pacific. Methodology: Using a quantitative approach, data were collected from all 66 employees through structured questionnaires and analyzed with Partial Least Squares–Structural Equation Modeling (PLS-SEM). Validity, reliability, and mediation tests ensured robust findings. Results: The results show that work experience and competence significantly influence employee performance directly, while training has no direct effect. However, training enhances competence, which fully mediates its impact on performance. Work experience also affects performance indirectly through competence, indicating partial mediation. The model demonstrates strong explanatory (R² = 0.616) and predictive (Q² > 0.34) power. Conclusions: Competence is the central mechanism translating training and experience into performance outcomes. Training is only effective when it strengthens competence, whereas work experience contributes both directly and indirectly. Limitations: The study’s scope is restricted to a single division with a male-dominated workforce, a cross-sectional design, and exclusive use of quantitative methods, limiting generalizability and contextual depth. Contribution: Theoretically, this research validates competence as a mediator in human capital development. Practically, it highlights the importance of aligning training with competence-building, leveraging experiential learning, and implementing structured HR strategies to strengthen performance in safety-critical industrie.
Comparative analysis of Black-Scholes and GARCH models using collar strategy for hedging in telecommunication industry (Telkom, Xl, Indosat) Soma, Abdul Mukti; Sitepu, Victor Bastanta
International Journal of Accounting and Management Information Systems Vol. 3 No. 2 (2025): August
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ijamis.v3i2.3334

Abstract

Purpose: This study examines the implementation of option contracts in the Black-Scholes model by comparing historical volatility and GARCH volatility using a collar strategy on TLKM, EXCL, and ISAT shares for the 2007–2024 period, aiming to determine the most appropriate model under crisis and normal conditions. Research/methodology: The Black-Scholes model is applied with two volatility estimation methods historical and GARCH on options with 1-month and 3-month maturities, analyzed across crisis and non-crisis periods. Results: For TLKM, with a 1-month maturity, GARCH outperformed historical volatility except during the 2008–2009 crisis; for 3 months, historical volatility outperformed in 2007, 2008–2009, and 2023–2024. For EXCL, historical volatility outperformed at 3 months in all conditions and at 1 month during crises; GARCH outperformed at 1 month in non-crisis periods. For ISAT, GARCH outperformed at 1 month except during the 2008–2009 crisis; historical volatility outperformed at 3 months during the non-crisis periods of 2007, 2023–2024, and the 2008–2009 crisis. Conclusions: Performance varies by volatility method, maturity, and market condition. GARCH tends to perform better for short-term maturities in non-crisis periods, while historical volatility performs better for longer maturities and certain crisis periods. Limitations: This study is limited to TLKM, EXCL, and ISAT stocks from 2007–2024, using only Black-Scholes and GARCH models with collar strategy, and may not generalize to other sectors or instruments. Contribution: The study offers empirical evidence on optimal volatility modeling for hedging in Indonesia’s telecommunications sector.
Comparison of black scholes and garch models using collar strategy as a hedging efforts in the telecommunication industry (Telkomsel, XL, Indosat) Sitepu, Victor Bastanta; Soma, Abdul Mukti
Journal of Multidisciplinary Academic and Practice Studies Vol. 2 No. 1 (2024): February
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomaps.v3i3.3209

Abstract

Purpose: This study aims to examine the influence of the internal control system and human resource competence on the quality of financial reports within the Nabire Regency Government. Research/methodology: A quantitative approach was employed using primary data collected through questionnaires distributed to 30 respondents working in financial administration across various regional apparatus organizations (OPD) in Nabire. The data were analyzed using multiple linear regression with SPSS to test the hypotheses regarding the direct effects of internal control and HR competence on report quality. Results: The results indicate that both the internal control system and the competence of human resources have significant positive effects on the quality of financial reporting. The better the internal control mechanisms and the higher the HR competence, the more reliable, accurate, and transparent the financial reports produced by the local government. Conclusions: Strengthening internal controls and enhancing HR competence are essential strategies for improving the quality of local government financial reports, ensuring better public accountability and compliance with reporting standards. Limitations: The study is limited by its small sample size and focus on a single regency, which may restrict the generalizability of findings to other regions or government levels. Contribution: This research contributes to public sector accounting literature by empirically demonstrating how governance and human capital factors influence financial reporting quality in local governments, offering insights for policymakers and practitioners aiming to enhance financial transparency.
Factor affecting islamic fintech adoption by Gen Z in West Java with religion as moderating variable Br Siregar, Kristina Valentina; Soma, Abdul Mukti; Sitorus, Palti Marulitua
Keynesia : International Journal of Economy and Business Vol. 3 No. 2 (2024): Keynesia: International Journal of Economics and Business
Publisher : ARKA INSTITUTE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55904/keynesia.v3i2.1277

Abstract

In the age of fast digitalization, it’s crucial to comprehend the consumer behavior of the younger generation, particularly in relation to the acceptance of Islamic fintech. This research aims to study the factors that influence Gen Z in adopting Islamic fintech and investigate the potential impact of Religious Orientation. The study uses a questionnaire to collect data from 311 Gen Z in West Java, using SEM-PLS to evaluate the research model and test hypotheses. The results of Smart PLS path analysis revealed that several factors significantly influenced the adoption of Islamic fintech. In particular, perceived risk, financial literacy, perceived benefits and trust, were identified as very important determinants in shaping Gen Z's decision to adopt Islamic fintech. In addition, this study also reveals the important role of religious orientation as a moderator that influences the relationship between perceived risk, perceived benefit, and trust towards the adoption of Islamic fintech by Gen Z in West Java. This study adds to the existing literature on Islamic Fintech adoption and improves understanding of the key drivers in this domain. In addition, this study emphasizes how religious orientation can influence individual attitudes and behaviors regarding the adoption of Islamic Fintech.