Articles
<![CDATA[Implementasi Konsep Dynamic Capacity Dalam Peningkatan Kapasitas Terminal 1 Bandara Internasional Soekarno Hatta ]]>
<![CDATA[Taufan Kurniawan Wiratama]]>;
<![CDATA[Ina Primiana Sagir]]>;
<![CDATA[Umi Kaltum]]>
<![CDATA[ WARTA ARDHIA Vol 47, No 1 (2021) ]]>
Publisher : <![CDATA[Research and Development Agency of The Ministry of Transportation ]]>
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DOI: 10.25104/wa.v47i1.417.27-50
<![CDATA[Bandara Internasional Soekarno Hatta (CGK) saat ini bukan hanya menjadi bandara tersibuk di Indonesia, namun telah menjadi bandara tersibuk di wilayah Asia Pasifik. Lonjakan penumpang tiap tahunnya tidak sebanding dengan kapasitas terminal sehinggal mengalami overcapacity. Penelitian ini bertujuan untuk penilaian kapasitas dan alur kerja Terminal 1 dengan mengidentifikasi pola perilaku penumpang (passenger behavior) dalam penggunaan waktu pemrosesan fasilitas (processing time), antrian penumpang (passenger queueing), ruang (space) dan jumlah faslitas yang dibutuhkan (number of facilities). Selanjutnya akan dilakukan implementasi konsep dynamic capacity dalam peningkatan kapasitas Terminal 1 Bandara Internasional Soekarno Hatta sehingga dapat memberikan usulan perubahan/rekomendasi dalam mengatasi overcapacity yang terjadi. Analisis yang dilakukan menggunakan implementasi konsep dynamic capacity pada jam puncak (peak hour) dengan pembatasan pada area sisi udara yang dianggap tidak mempengaruhi kapasitas terminal. Pendekatan keseimbangan kapasitas (balancing capacity) digunakan dalam analisis ini dalam penentuan kapasitas setiap fasilitas pemrosesan (processor) Terminal 1 dengan mempertimbangkan bottleneck yang terjadi sehingga didapatkan peningkatan kapasitas menjadi 3 kali dari kapasitas Terminal 1 Bandara Internasional Soekarno Hatta. Setiap sub terminal 1 mempunyai kapasitas 3.000.000 penumpang/tahun yang dapat ditingkatkan menjadi 10.090.000 penumpang/tahun dengan beberapa perubahan yang harus dilakukan meliputi pengurangan waktu pemrosesan (processing time), penambahan area (space), penyesuaian tingkat layanan dan penambahan fasliltas yang dapat mempercepat waktu pemrosesan (processing time)]]>
<![CDATA[Airport Passenger Experience Model For Terminal Low-Cost Carrier (Study Case at Terminal 1 Soekarno–Hatta International Airport) ]]>
<![CDATA[Mora Yolanda Sagala]]>;
<![CDATA[Ina Primiana Sagir]]>;
<![CDATA[Iman Chaerudin]]>
<![CDATA[ Journal of Economics and Business UBS Vol. 10 No. 1 (2021): Journal of Economics & Business UBS ]]>
Publisher : <![CDATA[UniSadhuGuna Business School ]]>
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DOI: 10.52644/joeb.v10i1.60
<![CDATA[Introduction : The high traffic of flight movements and the number of airport passengers around the world are placed in very high demands on the airport industry business. For example the airport operator PT. Angkasa Pura II (Persero) or AP II is trusted to manage 19 airports and airport-related services to concentrate their service business on customers (Customer Centric Organization). Objective : This study aims to obtain the Airport Passenger Experience Model in Terminal 1 of Soekarno-Hatta International Airport as a Low-Cost Carrier Terminal. Development of a passenger activity service model to address the gap between the level of importance and service perceived by business and leisure passenger types at all travel touch points in service processing activities and non-processing activities. Method : This study uses 50 service attributes and 100 samples of respondents. The questionnaires were distributed twice. The first questionnaire uses the Quality Function Deployment (QFD) method to determine the performance of each service attribute through identification of passenger needs and desires (Needs). The second questionnaire uses the Analytic Hierarchy Process (AHP) to obtain a ranking or priority order based on the level of importance of airport passengers (Importance). Results : The results of the formulation of the House of Quality (HoQ) from a combination of QFD and AHP analysis methods get 5 priority programs (Panca Programs) from 17 Needs & Importance technical responses, including Customer Centric, Strategic Approach to Customer Service, Innovative, Sense of Place and Positive Ambiance. These have been adapted to the types of business passengers and leisure passengers at Terminal 1 Soekarno-Hatta Airport as a template for the Airport Passenger Experience Model for Low-Cost Carrier Terminals. If the manager of Terminal 1-BSH can carry out the five priority technical responses, then it can meet the needs of airport passengers by contributing 53.73% and if the sixth to tenth priority technical response is also carried out, it will increase the airport passenger experience by contributing as much as 84.80% as optimization of airport service performance at Terminal 1 Soekarno-Hatta Airport. Conclusion : Based on the identification of the needs and expectations of Terminal 1 - BSH passengers through the Quality Function Deployment (QFD) method, there are 20 service attributes that have a negative gap value or exceed the average satisfaction threshold. Out of the 50 indicators of passenger activity service processing, it shows that airport passengers are still dissatisfied with the services provided or there is a decrease in the quality-of-service performance. The proportion of passengers’ dissatisfaction in the departure service area is higher than in the arrival area.]]>
<![CDATA[Religiosity and Islamic Banking Product Decision: Survey on Employees of PT Telekomunikasi Indonesia ]]>
<![CDATA[Abdul Mukti Soma]]>;
<![CDATA[Ina Primiana]]>;
<![CDATA[Sudarso K Wiryono]]>;
<![CDATA[Erie Febrian]]>
<![CDATA[ ETIKONOMI Vol 16, No 1 (2017) ]]>
Publisher : <![CDATA[Faculty of Economic and Business ]]>
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DOI: 10.15408/etk.v16i1.4379
<![CDATA[The objective of this research is to examine the religiosity on Islamic banking product decision. A survey method was employed using a sample of 2.627 employees at different level of education, level of income, gender, age, marital status, length of service, work location (provincial based), ownership of conventional banking products as well as ownership of sharia banking products among employees of PT. Telekomunikasi Indonesia. The study also developed valid and reliable scales for religiosity and selection of sharia banking product. The findings of the study revealed that dimensions of religiosity affected understanding of Islamic Banking Concept and also affected Bank Selection Criteria. Future research is required to investigate private employees and semi government employees, even in military institutions to find different figure of religiosity and preference of sharia banking products, by identifying the specific areas of religiosity that have particular impact in determining the sharia banking products.DOI: 10.15408/etk.v16i1.4379]]>
<![CDATA[A Technological Innovativeness Measurement Framework: A Case Study of Technology Based Indonesian Companies ]]>
<![CDATA[Leo Aldianto]]>;
<![CDATA[Jann Hidajat Tjakraatmadja]]>;
<![CDATA[Dwi Larso]]>;
<![CDATA[Ina Primiana]]>;
<![CDATA[Grisna Anggadwita]]>
<![CDATA[ Gadjah Mada International Journal of Business Vol 23, No 1 (2021): January-April ]]>
Publisher : <![CDATA[Master in Management, Faculty of Economics and Business, Universitas Gadjah Mada ]]>
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DOI: 10.22146/gamaijb.33105
<![CDATA[The measurement of innovation has been developed by various previous studies with a specific focus and goal. However, the existing measurement framework still cannot be applied all that easily by companies in Indonesia for assessing, evaluating, and improving their innovations. This study aims to propose a measurement framework using a multiple case study approach. Cases were selected from companies in the pharmaceutical and information and communications technology (ICT) industries because they contribute substantially to the manufacturing sector and both are vital to Indonesia. The results of this study indicate that the measurement model of innovation consists of technological innovation and the management of technological innovation. There are three phases in the technological innovation process which include the initiation phase (conceiving ideas and acquiring information, then transforming it into knowledge), the development phase (validating knowledge and checking its appropriateness), and the diffusion phase (getting users' feedback and Go & scaling up). Meanwhile, the management of technological innovation consists of having a strategy, the necessary resources, and operation. The analytical generalization of this study is still considered to be limited, so further studies are needed to analyze cases in other industrial sectors. In addition, a quantitative study is required to construct a measuring instrument for the variables proposed in this study.]]>
<![CDATA[Model Sensitivitas Kenaikan Tarif Dasar Listrik Terhadap Keberlangsungan Usaha UMKM Di Kota Bandung ]]>
<![CDATA[Vita Sarasi]]>;
<![CDATA[Ina Primiana]]>;
<![CDATA[Umi Kaltum]]>;
<![CDATA[Merita Bernik]]>
<![CDATA[ Operations Excellence: Journal of Applied Industrial Engineering Vol 13, No 3, (2021): OE November 2021 ]]>
Publisher : <![CDATA[Universitas Mercu Buana ]]>
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DOI: 10.22441/oe.2021.v13.i3.034
<![CDATA[Micro Small and Medium Enterprises (MSMEs) are often faced with a number of problems that are very influential on their growth and can reduce their competitiveness, where one of them is the increase in Basic Electricity Tariff. The increase in Basic Electricity Tariff will occur every three months and the average annual increase is 15%, which will result a direct impact on surging production costs. The increase in Basic Electricity Tariff will result in declining growth of MSMEs, making it difficult to compete because MSMEs have to make adjustments to prices and ultimately result in weakening purchasing power. The Sensitivity Analysis of Basic Electricity Tariff increase on the sustainability of MSME businesses aims to (1) Know the structure of production costs in relation to electricity usage and (2) Create a sensitivity model for TDL increase on the sustainability of MSME businesses using Data Envelopment Analysis (DEA). This research is analytical descriptive and useful as an effort to focus on actions in anticipating the sensitive increase in Basic Electricity Tariff on the sustainability of MSME businesses. These actions include reducing the ratio of electricity costs to production costs and increasing capital to increase business turnover. This research is focused on MSMEs which are very sensitive to the increase in the Basic Electricity Tariff. ]]>
<![CDATA[Analysis of Lean Process Factors to Improve Production Process Effectiveness (Case Study in BFM Pharmaceutical Industry) ]]>
<![CDATA[Oom Oman Abdurrahman]]>;
<![CDATA[Vita Sarasi]]>;
<![CDATA[Iman Chaerudin]]>;
<![CDATA[Ina Primiana]]>;
<![CDATA[Akhmad Yunani]]>
<![CDATA[ Operations Excellence: Journal of Applied Industrial Engineering Vol 14, No 1, (2022): OE Maret 2022 ]]>
Publisher : <![CDATA[Universitas Mercu Buana ]]>
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DOI: 10.22441/oe.2022.v14.i1.045
<![CDATA[BFM is a pharmaceutical company that produces bulk Tetanus Toxoid (TT). Bulk TT demand will continue to increase until 2025, while the current utilization rate has reached 97% of its design capacity. Bulk TT's current production capacity is insufficient, while the building area cannot be enlarged. This research was conducted to improve non-necessary value added by identifying and reducing waste to run well even though the production capacity is limited. Mix descriptive qualitative and quantitative methods are applied in this research. Production simulation is undertaken to reduce waste through the Gemba Kaizen approach and Kanban, while production capacity simulation is carried out using Dynamic Systems. The results of the simulations are described in the Balanced Scorecard. The research revealed there are 148 wastes consisting of 4 causes of waste in the high priority category, 20 medium priority and 124 low priority. The simulation generates a significant decrease value of the waste priority number (WPN) from 347.3 to 47.2. There was also an increase in the overall value stream. Value-added ratio (VAR) increased 12.57%, production lead time reduced 21.01%, and total cycle time decreased 11.65%. These findings indicated that the improvement was effective in eliminating waste. From the overall improvement, there was an increase in productivity of 25.0%.]]>
<![CDATA[Application of Value Stream Mapping to Improve Service in The Departure Terminal at Halim Perdanakusumah Airport ]]>
<![CDATA[Vita Sarasi]]>;
<![CDATA[Ina Primiana]]>;
<![CDATA[Desita Astira Kusnadiuthor]]>
<![CDATA[ Operations Excellence: Journal of Applied Industrial Engineering Vol 14, No 1, (2022): OE Maret 2022 ]]>
Publisher : <![CDATA[Universitas Mercu Buana ]]>
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DOI: 10.22441/oe.2022.v14.i1.040
<![CDATA[This study aims to identify and reduce waste in the passenger flow process at the Halim Perdanakusuma Airport departure terminal, so that passenger service remains good even with limited terminal capacity. This research used a qualitative method with a case study approach. The method stages are the observation of the departure passenger flow process mapped through current state Value Stream Mapping (VSM), distribution of questionnaires to obtain critical waste with Borda analysis, and fishbone diagrams to find out the rooting causes of critical waste, the proposing process improvements, and the future state of VSM, The results showed that critical waste in the flow of departure passengers is 22.11%, which includes passenger activities waiting for the Security Check Point 1 and Point 2 queue. Furthermore, based on the current state of VSM, the lead time for departure passengers is 33 minutes 47 seconds and VAR is 20.22%. While form the future state of VSM, the lead time is 28 minutes 22 seconds with a VAR of 20.36%, resulting in time efficiency of 5 minutes 24 seconds.]]>
<![CDATA[INNOVATIVENESS SURVEY ON MANUFACTURING COMPANIES IN TASIKMALAYA CITY ]]>
<![CDATA[Edy Suroso]]>;
<![CDATA[Ina Primiana]]>
<![CDATA[ Journal of Management and Business Vol 13, No 2 (2014): SEPTEMBER 2014 ]]>
Publisher : <![CDATA[Department of Management - Faculty of Business and Economics. Universitas Surabaya. ]]>
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DOI: 10.24123/jmb.v13i2.245
<![CDATA[Innovation is one of most important sources of competitive advantage. The purpose of this paper is to analyze innovativeness by using the 55 operations managers of manufacturing companies in Tasikmalaya City as respondents. The results showed the four types of clusters of Innovativeness consisting of (1) Leading Innovator that have the out class value than the others in every aspects of innovativeness, (2) Followers cluster is as the very low radical product innovations capability, (3) Inventors are very strong in radical product innovations, while (4) Lagers are at the lowest scores in all innovation types among the clusters. Based on ANOVA, it is concluded that every group of innovation type has its own success difference. The leading innovators type has the highest mean of business success measured by the comparison innovations type among groups in the growth of sales.]]>
<![CDATA[Implementation of lean process to solid waste management in Bandung, Indonesia ]]>
<![CDATA[Joval Ifghaniyafi Farras]]>;
<![CDATA[Vita Sarasi]]>;
<![CDATA[Iman Chaerudin]]>;
<![CDATA[Ina Primiana]]>;
<![CDATA[Akhmad Yunani]]>
<![CDATA[ Jurnal Pengelolaan Sumberdaya Alam dan Lingkungan (Journal of Natural Resources and Environmental Management) Vol 12 No 2 (2022): Jurnal Pengelolaan Sumberdaya Alam dan Lingkungan (JPSL) ]]>
Publisher : <![CDATA[Graduate School Bogor Agricultural University (SPs IPB) ]]>
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DOI: 10.29244/jpsl.12.2.210-227
<![CDATA[Sampah rumah tangga di Kota Bandung menjadi masalah karena peningkatan sampah yang dihasilkan oleh masyarakat dari tahun ke tahun dan terbatasnya lahan atau Tempat Pembuangan Akhir (TPA) di Kota Bandung. Kapasitas lahan di TPA Sarimukti setiap tahunnya menurun bahkan timbulan sampah mencapai 9 meter. Hal ini terjadi dikarenakan tidak adanya teknologi pengelolaan sampah yang efektif dan efisien. Untuk mengatasi timbulan sampah tersebut, penelitian ini dilakukan untuk mengetahui bagaimana pengolahan sampah rumah tangga saat ini, mengidentifikasi lean operation dari pengolahan manajemen sampah zero, melakukan simulasi teknologi manajemen sampah zero menggunakan sistem dinamis, membandingkan total biaya yang dibutuhkan dengan total manfaat yang diterima bila menggunakan teknologi manajemen sampah zero, serta merancang model lean canvas bisnis pengolahan manajemen sampah zero. Penelitian ini menggunakan metode cost benefit analysis dengan pendekatan sistem dinamis dalam melakukan simulasi model serta merancang model lean canvas bisnis manajemen sampah zero. Hasil penelitian terdiri dari tiga skenario yaitu skenario pesimis, most likely dan optimis, masing – masing skenario menunjukkan bahwa Kota Bandung dapat mencapai kondisi zero waste pada tahun kelima uuntuk skenario most likely dan tahun keempat uuntuk skenario optimis kecuali skenario pesimis, analisis cost benefit analysis menunjukkan nilai Benefit Cost Ratio bagi skenario pesimis 0,660, skenario Most likely 0,767, skenario optimis 1,172 Metode ini memungkinkan terjadinya lean operations pada pengelolaan sampah yang ditunjukkan oleh diagram alur dengan mengeliminasi kegiatan yang tidak memiliki nilai tambah. Selanjutnya untuk mendukung operasional dari penelitian ini disusun sebuah rekomendasi berupa lean operations menggunakan 5S pada perilaku pemilahan sampah rumah tangga dan penyusunan model lean canvas business agar pelaksanaan manajemen sampah zero menjadi optimal.]]>
