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All Journal Medical Laboratory Science Journal
Ni Luh Gede Puspita Yanti
STIKES Wira Medika Bali, Indonesia

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Association between clinical pathology laboratory services quality and outpatient satisfaction Muhammad Daivin; Ni Luh Gede Puspita Yanti; Anak Agung Sri Sanjiwani
Medical Laboratory Science Journal Vol. 1 No. 1 (2025): May 2025
Publisher : Kadewa Bakti Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.67958/medlab.v1i1.28

Abstract

Clinical pathology laboratory services play an essential role in supporting patient diagnosis, treatment, and recovery. The high number of outpatient visits to laboratories poses challenges in terms of timeliness, facility availability, and staff responsiveness, which can affect patient satisfaction. This study aims to analyze the relationship between the quality of clinical pathology laboratory services and the satisfaction of outpatients at Restu Ibu Hospital in Balikpapan. The study design uses a quantitative correlational approach with a cross-sectional method, involving 175 respondents selected through purposive sampling. The research instrument was a questionnaire covering service quality and patient satisfaction, with data analysis using Spearman's correlation test. The results showed that most patients rated the laboratory services as good and expressed satisfaction with the services received. Additionally, a significant positive relationship was found between service quality and patient satisfaction. These findings emphasize the need for continuous improvement in physical facilities, service quickness, and empathetic communication by medical personnel to strengthen service quality and increase patient satisfaction
Pre–post effect of iron and vitamin C supplementation on hemoglobin in adolescent girls Ni Nyoman Sariani; Ni Luh Gede Puspita Yanti; Anak Agung Ayu Eka Cahyani
Medical Laboratory Science Journal Vol. 2 No. 1 (2026): May 2026
Publisher : Kadewa Bakti Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.67958/medlab.v2i1.78

Abstract

Anemia remains a major nutritional problem among adolescent girls and may have long-term consequences if not properly addressed. This study was conducted to assess the effect of combined iron and vitamin C supplementation on hemoglobin levels among adolescent girls. A pre-experimental study with a one-group pretest–posttest design was conducted involving 30 anemic female students at a junior high school in Kintamani, Indonesia. Participants received iron tablets together with vitamin C supplementation, and hemoglobin levels were measured before and after the intervention. Data were analyzed using the Wilcoxon signed-rank test. A significant increase in hemoglobin levels was observed after the intervention. These results indicate that the combination of iron and vitamin C contributes to improved hemoglobin status. The integration of vitamin C into anemia prevention programs, particularly in school-based settings, may enhance the effectiveness of existing interventions. In addition, the use of point-of-care testing is important to support accurate monitoring of hemoglobin levels in resource-limited environments.
Co-Authors Anak Agung Ayu Eka Cahyani Anak Agung Sri Sanjiwani Muhammad Daivin Ni Nyoman Sariani