Badilah Prabawa Isharyanto
Universitas Pembangunan Nasional Veteran Jakarta

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

The Patient-Experience Gap in Supplement Education: A Future-Ready Needs Assessment in Jakarta and West Java Fransiskus Samuel Renaldi; Sang Ayu Made Adyani; Aprilla Ayu Wulandari; Primayanti Nurul Ilmi; Badilah Prabawa Isharyanto; Indira Olivia Kurniawan; Nita Oktaviani; Sabilah Dzakya Mizpah; Helen Marcellina
International Journal of Post Axial: Futuristic Teaching and Learning Vol. 4 No. 3 September 2026: International Journal of Post-Axial
Publisher : Yayasan Azhar Amanaa Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59944/postaxial.v4i3.1789

Abstract

Background: Supplement use is common, but education may omit patient context, interaction screening, adverse effects, and follow-up. This study mapped these needs for a future-ready community-pharmacy and primary-care model. Methods: An exploratory cross-sectional needs assessment included 60 adults in Jakarta and West Java, Indonesia, on 25–26 August 2026. The questionnaire assessed supplement use, safety practices, confidence, patient experience, digital behaviour, and delivery preferences. We summarised frequencies, means, exploratory internal consistency, and Spearman correlations; population inference and causal testing were not intended. Results: Thirty-five (58.3%) used ≥2 supplements; 27 (45.0%) reported a side effect or uncertainty. Risk behaviours included similar-product use (50.0%), long-term use without reassessment (47.5%), and self-increasing the dose (40.0%). Exploratory means were 4.46/5 for patient experience, 4.36 for confidence, and 4.23 for digital readiness; unmet needs were indication/need (56.7%), product selection (65.0%), and adverse effects/red flags (46.7%). Pharmacy counselling, chat/WhatsApp, short video, reminders, and benefit/complaint check-ins were preferred. Conclusion: In this small nonprobability sample, findings suggest a human-led blended pathway using personalised counselling, teach-back, official digital microlearning, and lightweight follow-up. This preliminary blueprint requires co-design, prototype validation, and intervention evaluation.