Article Per Year (5 Year)
p-Index From 2021 - 2026
0.92
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All Journal Kriez Academy
Endang Ruchiyat
STIE Ekuitas, Bandung, Indonesia
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

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VOLUNTEER CAPABILITY DEVELOPMENT IN COMMUNITY DEVELOPMENT ORGANIZATIONS Ucu Supriatna; Endang Ruchiyat
KRIEZ ACADEMY: Journal of Development and Community Service Vol. 2 No. 6 (2025): Kriez Academy - June
Publisher : Yayasan Kreatif Indonesia Emas

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Background: Volunteer Capability Development in Community Development Organizations addresses an increasingly practical concern in mission- driven and community-oriented organizations. Organizations may introduce visible programs, digital tools, or partnership arrangements, yet outcomes remain uneven when responsibilities and feedback routines are weak. This article treats volunteer capability development as an organizational capability that must be translated into repeatable decisions rather than as a one-time initiative. Aims: The article develops a conceptual framework linking volunteer capability development with task competence, retention, and engagement. It also identifies governance conditions and implementation risks that can strengthen or weaken those relationships. Review Approach: An integrative conceptual review is used to connect established perspectives from human capital, employee engagement, organizational commitment, and capability development. The manuscript does not claim original survey, interview, experimental, or transaction data. Results and Conclusion: The synthesis identifies four operating mechanisms—role clarity, practice-based learning, coaching and feedback, and recognition and progression—and proposes a staged pathway for diagnosis, pilot implementation, review, and scale. The central conclusion is that performance improves when information, decision rights, and learning routines are aligned with the needs of the people who use and deliver the service. Contribution: The contribution is a practical, testable structure for assessing volunteer capability development in resource-constrained settings without assuming that technology, communication, or formal policy automatically creates capability.
CONTINUOUS IMPROVEMENT PRACTICES IN COMMUNITY TRAINING PROVIDERS Endang Ruchiyat; Farida Yulianty
KRIEZ ACADEMY: Journal of Development and Community Service Vol. 2 No. 10 (2025): Kriez Academy - October
Publisher : Yayasan Kreatif Indonesia Emas

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Background: Continuous Improvement Practices in Community Training Providers addresses an increasingly practical concern in community education, training, and service providers. Organizations may introduce visible programs, digital tools, or partnership arrangements, yet outcomes remain uneven when responsibilities and feedback routines are weak. This article treats continuous improvement as an organizational capability that must be translated into repeatable decisions rather than as a one-time initiative. Aims: The article develops a conceptual framework linking continuous improvement with service consistency, learner satisfaction, and cycle-time improvement. It also identifies governance conditions and implementation risks that can strengthen or weaken those relationships. Review Approach: An integrative conceptual review is used to connect established perspectives from continuous improvement, organizational learning, service quality, and quality management. The manuscript does not claim original survey, interview, experimental, or transaction data. Results and Conclusion: The synthesis identifies four operating mechanisms—process standardization, small-cycle experimentation, evidence- based review, and corrective action ownership—and proposes a staged pathway for diagnosis, pilot implementation, review, and scale. The central conclusion is that performance improves when information, decision rights, and learning routines are aligned with the needs of the people who use and deliver the service. Contribution: The contribution is a practical, testable structure for assessing continuous improvement in resource-constrained settings without assuming that technology, communication, or formal policy automatically creates capability.
TRANSPARENCY SIGNALS AND BRAND CREDIBILITY IN COMMUNITY ENGAGEMENT Nida Garnida Fitrianti; Endang Ruchiyat
KRIEZ ACADEMY: Journal of Development and Community Service Vol. 3 No. 04 (2026): Kriez Academy - April
Publisher : Yayasan Kreatif Indonesia Emas

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Background: Transparency Signals and Brand Credibility in Community Engagement addresses an increasingly practical concern in public, social, and community-oriented organizations. Organizations may introduce visible programs, digital tools, or partnership arrangements, yet outcomes remain uneven when responsibilities and feedback routines are weak. This article treats transparency signals as an organizational capability that must be translated into repeatable decisions rather than as a one-time initiative. Aims: The article develops a conceptual framework linking transparency signals with institutional trust, legitimacy, and stakeholder understanding. It also identifies governance conditions and implementation risks that can strengthen or weaken those relationships. Review Approach: An integrative conceptual review is used to connect established perspectives from organizational legitimacy, stakeholder communication, trust formation, and dialogic communication. The manuscript does not claim original survey, interview, experimental, or transaction data. Results and Conclusion: The synthesis identifies four operating mechanisms—message clarity, evidence-backed disclosure, two-way dialogue, and timely response to concerns—and proposes a staged pathway for diagnosis, pilot implementation, review, and scale. The central conclusion is that performance improves when information, decision rights, and learning routines are aligned with the needs of the people who use and deliver the service. Contribution: The contribution is a practical, testable structure for assessing transparency signals in resource-constrained settings without assuming that technology, communication, or formal policy automatically creates capability.
Collaborative Communication Models Between Universities and Communities in Sustainable Development Programs Endang Ruchiyat; Nyoman Dwika Ayu Amrita
KRIEZ ACADEMY: Journal of Development and Community Service Vol. 2 No. 8 (2025): Kriez Academy - August
Publisher : Yayasan Kreatif Indonesia Emas

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Background: Collaborative Communication Models Between Universities and Communities in Sustainable Development Programs addresses a recurring challenge in community-facing organizations: communication activity can expand without producing meaningful participation or durable public value. Aims: This article develops a conceptual framework explaining how university-community collaboration can support partnership continuity, usable knowledge, and local capability. Review Method: An integrative conceptual review connects communication, participation, stakeholder, institutional, and organizational-learning literature. No primary survey, interview, experimental, or administrative data are claimed. Results and Conclusion: The synthesis identifies three linked mechanisms - joint problem framing, boundary-spanning roles, and reciprocal learning - operating under conditions of accountable governance, adequate capability, and inclusive access. Benefits may weaken when extractive engagement, academic dominance, and short project cycles. Contribution: The article offers diagnostic questions, propositions for empirical testing, and an implementation pathway for community organizations.
Participatory Communication and Women's Empowerment in Community-Based Economic Programs Fitriana; Endang Ruchiyat
KRIEZ ACADEMY: Journal of Development and Community Service Vol. 3 No. 10 (2026): KRIEZ ACADEMY - October 2026
Publisher : Yayasan Kreatif Indonesia Emas

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Background: Participatory Communication and Women's Empowerment in Community-Based Economic Programs addresses a recurring challenge in community-facing organizations: communication activity can expand without producing meaningful participation or durable public value. Aims: This article develops a conceptual framework explaining how participatory communication can support women’s agency, economic participation, and collective learning. Review Method: An integrative conceptual review connects communication, participation, stakeholder, institutional, and organizational-learning literature. No primary survey, interview, experimental, or administrative data are claimed. Results and Conclusion: The synthesis identifies three linked mechanisms - safe voice, co-definition of priorities, and influence over decisions - operating under conditions of accountable governance, adequate capability, and inclusive access. Benefits may weaken when tokenism, unpaid participation burdens, and restrictive social norms. Contribution: The article offers diagnostic questions, propositions for empirical testing, and an implementation pathway for community organizations.
Co-Authors Farida Yulianty Fitriana Nida Garnida Fitrianti Nyoman Dwika Ayu Amrita Ucu Supriatna