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All Journal JEB17 : Jurnal Ekonomi dan Bisnis
Irfan Auliya Hamdan
Universitas Teknologi Surabaya
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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MEMBANGUN ORGANIZATIONAL CITIZENSHIP BEHAVIOR MELALUI PERSON–ORGANIZATION FIT, JOB CRAFTING, DAN WORK ENGAGEMENT PADA PEGAWAI PT BANK MANDIRI (PERSERO) AREA INDRAMAYU Irfan Auliya Hamdan; Agus purbo widodo; aloysius jondar
JEB17 : Jurnal Ekonomi dan Bisnis Vol. 11 No. 02 (2026): September
Publisher : Fakultas Ekonomi Universitas 17 Agustus 1945 Surabaya, Indonesia

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Abstract

This study aims to examine the effects of Person–Organization Fit, Job Crafting, and Work Engagement on Organizational Citizenship Behavior among employees of PT Bank Mandiri (Persero) Area Kota Indramayu. A quantitative explanatory research design was employed using a survey of 100 employees. Data were analyzed using multiple linear regression. The findings indicate that Person–Organization Fit, Job Crafting, and Work Engagement each have a positive and significant effect on Organizational Citizenship Behavior. Simultaneously, the three independent variables explain 61.7% of the variance in Organizational Citizenship Behavior. These findings emphasize that organizational value congruence, proactive job redesign, and psychological engagement play important roles in fostering extra-role behavior within the banking sector. The study contributes to the development of organizational behavior literature and provides practical implications for human resource management in enhancing employee citizenship behavior
Co-Authors Agus Purbo Widodo Aloysius Jondar