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All Journal Socius: Social Sciences Research Journal
Aminah A
Fakultas Ekonomi, Universitas Alwashliyah, Medan, Indonesia
Religion Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media

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The Role of the Village Head in Improving Employee Job Satisfaction at Makmur Village Office, Teluk Mengkudu District, Serdang Bedagai Regency Aminah A; Hablil Ikhwana; Suriana S; Fahri Alamsyah
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 4, No 3 (2026): October 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.23242896

Abstract

The purpose of this research is to examine how the village head contributes to improving employee job satisfaction at Makmur Village Office. The research employed a qualitative approach with data collection techniques including interviews, observations, and documentation. Key informants consisted of the Village Head, Village Secretary, Heads of Affairs, and village employees as the main subjects. Data analysis was conducted through reduction, presentation, and conclusion drawing, focusing on leadership practices in communication, motivation, recognition, and employee development. Findings reveal that employee job satisfaction is primarily influenced not by physical facilities, but by supportive, guiding, and participatory leadership. The village head acts as a role model, communicator, motivator, and facilitator, encouraging employees to grow through training and work experience. Harmonious relationships, a spirit of cooperation, and a family-like atmosphere are the main factors strengthening job satisfaction among village staff. The study suggests gradually improving office facilities, maintaining participatory leadership styles, and expanding training opportunities for village employees. Furthermore, district and regency governments are expected to provide additional support in the form of training, mentoring, and facilities to enhance the quality of public services at the village level.
Co-Authors Fahri Alamsyah Hablil Ikhwana Suriana S