Desrin Mokoagow
Universitas Negeri Gorontalo

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Dari Kinerja Operasional Ke Kinerja Sistemik: Konfigurasi Kapasitas dan Tata Kelola Pemerintah Desa Momalia III Kecamatan Posigadan Kabupaten Bolaang Mongondow Selatan Desrin Mokoagow; Rustam Tohopi; Alfiah Agussalim; Yakob Noho Nani; Raihan A. Hanasi
Presidensial: Jurnal Hukum, Administrasi Negara, dan Kebijakan Publik Vol. 3 No. 3 (2026): September: Presidensial : Jurnal Hukum, Administrasi Negara, dan Kebijakan Publ
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/presidensial.v3i3.1996

Abstract

Village government performance may appear administratively functional while remaining systemically weak. This study examines how work quality, work quantity, timeliness, effectiveness, and work independence are configured in the performance of Momalia III Village Government, Posigadan District, South Bolaang Mongondow Regency. A qualitative embedded single-case design was used. Data were obtained through semi-structured interviews with seven key informants, non-participant observation, and village documents, and were analyzed through data reduction, thematic display, verification, and cross-source synthesis. The findings show that routine administrative services are delivered, but performance is not consistently sustained when workload, procedural complexity, coordination demands, or decision requirements increase. Work quality is constrained by uneven apparatus capacity; work quantity is affected by workload concentration; timeliness depends on document completeness, attendance, verification, and coordination; effectiveness is limited by infrastructure and the weak conversion of administrative expenditure into directly perceived public value; and work independence remains semi-autonomous because strategic decisions are concentrated around village leadership. The study argues that village performance should be understood not merely as an aggregate of individual competencies but as a systemic configuration of capacity distribution, work allocation, coordination, resources, authority, and governance arrangements. This perspective implies that performance improvement requires organizational redesign alongside individual capacity development.