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All Journal JURNAL TAHURI Journal of Educational and Cultural Studies Journal of Multidisciplinary Inquiry in Science, Technology and Educational Research The Indonesian Journal of Computer Science
Ramadhan, Ridho
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Religion Humanities Computer Science & IT Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Languange, Linguistic, Communication & Media Social Sciences Other

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Online Analysis of Reputation Management Shopee Express PT Shopee Indonesia Haidul Fikri, Muhammad; Ramadhan, Ridho; Kindi Fadhil, Muhammad; Hardian, Fadli
Educationist: Journal of Educational and Cultural Studies Vol. 1 No. 3 (2023): Journal of Educational and Cultural Studies
Publisher : PT Literasi Nusantara Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Shopee is one of the leading online shopping platforms in Indonesia. As a leading shopping platform, it's not uncommon for Shopee to receive various issues or bad news regarding services and the features offered. Shopee has just stumbled upon an issue regarding its delivery service on social media Twitter, the issue started with a consumer named Arif Novianto who posted on Twitter regarding his experience when he met a Shopee Express courier who delivered his order. The courier admitted that he received low wages when asked by consumers. Consumers who heard the news then responded by writing a post on Twitter which eventually went viral and Shopee received lots of negative responses regarding this news. In response to this issue, Shopee's management spoke up in order to minimize the issue so that it would not develop further. Dan said that shopee management always listens to input and aspirations from Shopee Express driver partners, and continues to strive to maintain the comfort of all parties.
Inisiatif Bela Negara di Instagram Untuk Generasi Z: Membangun Patriotisme Melalui Media Sosial Maharani Al Faruq, Aulia Azizah; Fakhiroh, Lia; Dewi, Ira Kristina; Mandasari, Diniati Kurnia Wahyu; Maulana, Alzena Ahnaf; Azhar, Chintya Dwi; Darmawan, Muhammad Hafiz Alif; Bhaskara, Ferdian Aji; Ningrum, Reza Setya; Ramadhan, Ridho; Susanto, Tantut
Journal of Multidisciplinary Inquiry in Science, Technology and Educational Research Vol. 2 No. 1b (2025): NOVEMBER 2024 - JANUARI 2025 (TAMBAHAN)
Publisher : UNIVERSITAS SERAMBI MEKKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32672/mister.v2i1b.2626

Abstract

Social media has become the main platform for Generation Z, but utilization to instill state defense values is still not optimal. This study aims to analyze the effectiveness of using Instagram social media in conveying the values of state defense and the formation of patriotism attitudes in Generation Z. Using a descriptive media approach with a social campaign method through digital media, conducted by ten student members. Data collection was carried out through descriptive observations of Instagram content that received interaction with the patriotism message conveyed. The highest results were found in the content with the theme of patriotism with the title “Bung Tomo: The Spirit of Arek-Arek Surabaya!”. The content managed to get 287 likes and 46 comments, with comments that were generally positive. This study concludes that Instagram can be an effective medium to instill national defense values in Generation Z when the content is tailored to the characteristics and preferences of the generation. It is recommended that we are encouraged to optimize the use of Instagram in national defense campaigns and patriotism with a more interactive content strategy that is relevant to Generation Z.
Analisis Data Mining Clustering Dan Classification pada Kepuasan Pengguna Layanan Bus Trans Kota Batam (Studi Kasus UPT Pelayanan Jasa Transportasi): Data Mining Dewi, Indah Kusuma; Veza, Okta; RAMADHAN, RIDHO
The Indonesian Journal of Computer Science Vol. 13 No. 1 (2024): The Indonesian Journal of Computer Science (IJCS)
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v13i1.3560

Abstract

Di bidang pemerintahan ini kepuasan layanan sudah menjadi suatu acuan keberhasilan terutama dari UPT. Pelayanan Jasa Transportasi Batam dalam kualitas pelayanan Trans Batam. Acuan tersebut dapat dijadikan sebuah evaluasi untuk meningkatkan dan mempertahankan kualitas layanan bus Trans Kota Batam. Tujuan dari penelitian ini untuk menghasilkan segmentasi kepuasan layanan pengguna bus Trans Kota Batam dengan algoritma K-means serta informasi klasifikasi berupa unsur pelayanan yang paling berpengaruh pada kepuasan pengguna layanan bus Trans Kota Batam dengan algoritma Decision Tree. Pada penelitian ini peneliti menggunakan metode pendekatan KDD (Knowledge Discovery in Database) dengan metode penelitian kualitatif dalam analisis data mining clustering dan classification lalu peneliti mengimplementasikan data mining clustering pada tools Orange dan data mining classification pada tools RapidMiner. Hasil yang didapatkan dari analisis data mining clustering dan classification pada kepuasan layanan pengguna bus Trans Kota Batam ialah didapatkan segmentasi kepuasan pelanggan dengan 2 cluster yaitu C1 dengan segmentasi kepuasan pelanggan “Puas” dengan jumlah 481 responden dari 995 responden dan C2 dengan segmentasi kepuasan pelanggan “Sangat Puas” dengan jumlah 514 responden dari 995 responden serta didapatkan informasi klasifikasi berupa unsur pelayanan yang berpengaruh pada kepuasan pelanggan yaitu unsur pelayanan persyaratan pelanggan, unsur pelayanan perilaku pelaksana, unsur pelayanan waktu pelayanan, unsur pelayanan produk layanan, unsur pelayanan sarana dan prasarana, unsur pelayanan sistem, mekanisme, dan prosedur yang digunakan serta unsur pelayanan kompetensi pelaksana
Translanguaging as a Pedagogical Strategy in Multilingual English Classrooms: A Qualitative Study from Indonesia Ramadhan, Ridho; Kurnia, Yona; Safitri, Ririn
Jurnal Tahuri Vol 19 No 2 (2022): August 2022
Publisher : Jurusan Pendidikan Bahasa dan Seni FKIP Universitas Pattimura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/tahurivol19issue2page83-98

Abstract

This study explores translanguaging practices as a pedagogical strategy in English language teaching within multilingual classrooms in Indonesia, focusing on public schools that reflect local linguistic diversity. In Indonesian English education, an “English-only” approach remains dominant despite students’ heterogeneous sociolinguistic realities. Conducted at SMP Negeri 5 Pekanbaru, Riau, where students use Minangkabau, Malay, and Indonesian in daily interaction, this qualitative case study collected data through four classroom observations, semi-structured interviews with one English teacher and twelve students, and document analysis of teaching materials and school policies. Thematic analysis was applied to identify patterns of translanguaging practices, students’ perceptions, and supporting and inhibiting factors. Findings reveal that translanguaging occurs in three structured and contextualized forms: (1) using local and national languages to mediate complex vocabulary and grammar concepts, (2) managing classroom instruction and discussions through combined use of Minangkabau, Malay, and Indonesian to ensure equitable understanding, and (3) linking local cultural examples to explain English idioms and expressions. Students responded positively, as these practices enhanced comprehension, linguistic inclusion, and participation. Key enablers included linguistic diversity as a learning resource, teacher flexibility, and cultural proximity; barriers included rigid “English-only” policies, limited teacher training, and conservative views toward local language use. The study’s novelty lies in documenting a tri-lingual classroom context (Minangkabau–Malay–Indonesian), expanding translanguaging research beyond typical bilingual settings. Conceptually and practically, this study contributes to education and applied linguistics by offering a context-responsive pedagogical model and advocating for more flexible language policies in Indonesian classrooms.
Co-Authors Azhar, Chintya Dwi Bhaskara, Ferdian Aji Darmawan, Muhammad Hafiz Alif Dewi, Ira Kristina Fakhiroh, Lia Haidul Fikri, Muhammad Hardian, Fadli Indah Kusuma Dewi, Indah Kusuma Kindi Fadhil, Muhammad Kurnia, Yona Maharani Al Faruq, Aulia Azizah Mandasari, Diniati Kurnia Wahyu Maulana, Alzena Ahnaf Ningrum, Reza Setya Ririn Safitri Tantut Susanto Veza, Okta