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Online Analysis of Reputation Management Shopee Express PT Shopee Indonesia Haidul Fikri, Muhammad; Ramadhan, Ridho; Kindi Fadhil, Muhammad; Hardian, Fadli
Educationist: Journal of Educational and Cultural Studies Vol. 1 No. 3 (2023): Journal of Educational and Cultural Studies
Publisher : PT Literasi Nusantara Publisher

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Shopee is one of the leading online shopping platforms in Indonesia. As a leading shopping platform, it's not uncommon for Shopee to receive various issues or bad news regarding services and the features offered. Shopee has just stumbled upon an issue regarding its delivery service on social media Twitter, the issue started with a consumer named Arif Novianto who posted on Twitter regarding his experience when he met a Shopee Express courier who delivered his order. The courier admitted that he received low wages when asked by consumers. Consumers who heard the news then responded by writing a post on Twitter which eventually went viral and Shopee received lots of negative responses regarding this news. In response to this issue, Shopee's management spoke up in order to minimize the issue so that it would not develop further. Dan said that shopee management always listens to input and aspirations from Shopee Express driver partners, and continues to strive to maintain the comfort of all parties.

Inisiatif Bela Negara di Instagram Untuk Generasi Z: Membangun Patriotisme Melalui Media Sosial Maharani Al Faruq, Aulia Azizah; Fakhiroh, Lia; Dewi, Ira Kristina; Mandasari, Diniati Kurnia Wahyu; Maulana, Alzena Ahnaf; Azhar, Chintya Dwi; Darmawan, Muhammad Hafiz Alif; Bhaskara, Ferdian Aji; Ningrum, Reza Setya; Ramadhan, Ridho; Susanto, Tantut
Journal of Multidisciplinary Inquiry in Science, Technology and Educational Research Vol. 2 No. 1b (2025): NOVEMBER 2024 - JANUARI 2025 (TAMBAHAN)
Publisher : UNIVERSITAS SERAMBI MEKKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32672/mister.v2i1b.2626

Social media has become the main platform for Generation Z, but utilization to instill state defense values is still not optimal. This study aims to analyze the effectiveness of using Instagram social media in conveying the values of state defense and the formation of patriotism attitudes in Generation Z. Using a descriptive media approach with a social campaign method through digital media, conducted by ten student members. Data collection was carried out through descriptive observations of Instagram content that received interaction with the patriotism message conveyed. The highest results were found in the content with the theme of patriotism with the title “Bung Tomo: The Spirit of Arek-Arek Surabaya!”. The content managed to get 287 likes and 46 comments, with comments that were generally positive. This study concludes that Instagram can be an effective medium to instill national defense values in Generation Z when the content is tailored to the characteristics and preferences of the generation. It is recommended that we are encouraged to optimize the use of Instagram in national defense campaigns and patriotism with a more interactive content strategy that is relevant to Generation Z.

Translanguaging as a Pedagogical Strategy in Multilingual English Classrooms: A Qualitative Study from Indonesia Ramadhan, Ridho; Kurnia, Yona; Safitri, Ririn
Jurnal Tahuri Vol 19 No 2 (2022): August 2022
Publisher : Jurusan Pendidikan Bahasa dan Seni FKIP Universitas Pattimura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/tahurivol19issue2page83-98

This study explores translanguaging practices as a pedagogical strategy in English language teaching within multilingual classrooms in Indonesia, focusing on public schools that reflect local linguistic diversity. In Indonesian English education, an “English-only” approach remains dominant despite students’ heterogeneous sociolinguistic realities. Conducted at SMP Negeri 5 Pekanbaru, Riau, where students use Minangkabau, Malay, and Indonesian in daily interaction, this qualitative case study collected data through four classroom observations, semi-structured interviews with one English teacher and twelve students, and document analysis of teaching materials and school policies. Thematic analysis was applied to identify patterns of translanguaging practices, students’ perceptions, and supporting and inhibiting factors. Findings reveal that translanguaging occurs in three structured and contextualized forms: (1) using local and national languages to mediate complex vocabulary and grammar concepts, (2) managing classroom instruction and discussions through combined use of Minangkabau, Malay, and Indonesian to ensure equitable understanding, and (3) linking local cultural examples to explain English idioms and expressions. Students responded positively, as these practices enhanced comprehension, linguistic inclusion, and participation. Key enablers included linguistic diversity as a learning resource, teacher flexibility, and cultural proximity; barriers included rigid “English-only” policies, limited teacher training, and conservative views toward local language use. The study’s novelty lies in documenting a tri-lingual classroom context (Minangkabau–Malay–Indonesian), expanding translanguaging research beyond typical bilingual settings. Conceptually and practically, this study contributes to education and applied linguistics by offering a context-responsive pedagogical model and advocating for more flexible language policies in Indonesian classrooms.

Pengaruh Latihan Triceps Extension Dan Triceps Press Terhadap Kecepatan Renang Gaya Bebas 50 Meter Lumba-Lumba Swimming Club Binjai Ramadhan, Ridho; Akhmad, Imran
Jurnal Jendela Ilmu Olahraga (J2IO) Vol. 1 No. 2 (2024): J2IO MEI
Publisher : Universitas Negeri Medan

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Penelitian ini bertujuan untuk mengetahui pengaruh latihan Triceps Extension Dan Trceps Press terhadap kecepatan berenang 50 meter gaya bebas atlet putra lumba lumba Swimming Club. Permasalahan dalam penelitian ini adalah secara umum atlet binaan swimming club Binjai mempunyai kecepatan yang masih kurang baik, padahal sudah memiliki stroke yang baik. Hal tersebut disebabkan oleh kekuatan otot lengan yang masih lemah. Metode penelitian ini adalah penelitian eksperimen dengan menggunakan desain one group pre-test “ post-test design. Penelitian dilakukan di Lumba-Lumba Swimming Club Binjai kolam renang Tirta Raerim Jl. Merak, Binjai. Populasi penelitian ini adalah atlet Lumba-Lumba Swimming Club Binjai sebanyak 8 orang. Sampel diambil menggunakan metode simple random sampling yang berjumlah 6 orang. Instrumen dalam penelitian ini yaitu tes kecepatan renang 50 meter gaya bebas putera untuk usia 14-15 tahun. Teknik analisis data menggunakan uji normalitas dan homogenitas dengan uji t pada taraf signifikan 5%. Hasil Penelitian menunjukan bahwa thitung = 4,47 > ttabel = 2,57. Maka dapat disimpulkan bahwa terdapat pengaruh yang signifikan antara latihan Triceps Extension Dan Trceps Press terhadap kecepatan berenang 50 meter gaya bebas atlet putera lumba lumba Swimming Club, atau bisa dikatakan Ho ditolak dan Ha diterima apabila: thitung > ttabel.

PROCESSING AND CHARACTERIZATION OF OIL PALM LOOSE FRUITS AS A RAW MATERIAL FOR BIODIESEL Prihatiningtyas, Indah; Heryadi, Eko; Ramadhan, Ridho; Purnomo, Agus; Alfiyya, Alfiyya; Abdullah, Hilham
Chimica Didactica Acta Vol 12, No 1: June 2024
Publisher : FKIP USK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jcd.v12i1.34955

The main product of oil palm plantations is oil palm fresh fruit bunches, however there is oil palm loose fruits which is detached from the ripe fresh fruit bunch or found during the process of cutting at harvest. Biodiesel could be obtained by processing crude palm oil (CPO) with trans-esterification process, however CPO is an important source of food, especially for cooking oil. Biodiesel production as a source of new renewable energy increases, hence it could threat the food security programs. The oil palm loose fruits as an industrial waste were investigated for renewable energy sources to overcome the conflict between the renewable energy program and food security. This research found that oil palm loose fruits consisted about 55% of mesocarp (flesh of fruit) and around 45% of the seed. Increasing delay on processing of oil palm loose fruits led to decreasing of the oil, and processing delay for 12 days resulted in a significant reduction extract yield. Increasing processing delay reduced the iodine value and the study showed that oil palm loose fruits after 12 days have a high level of oil saturation and free fatty acid of CPO was 37%. Esterification followed by transesterification was conducted to synthesis biodiesel. The biodiesel was obtained with yield of 14.5%, and free fatty acid of 1.3%, while fatty acid methyl ester was achieved 70.24%. Hence, we could convert oil palm loose fruits into biodiesel as a strategy to meet the renewable energy requirement produced from non-food crops

Hasrat Tokoh Utama Dalam Naskah Drama Tuhan, Tolong Bunuh Emak Karya Yessy Natalie Christien (Kajian Psikoanalisis Lacan) Ramadhan, Ridho; Warni, Warni; Suryani, Irma
Alinea: Jurnal Bahasa, Sastra dan Pengajaran Vol. 5 No. 3 (2025): Alinea: Jurnal Bahasa, Sastra, dan Pengajaran
Publisher : Bale Literasi: Lembaga Riset, Pelatihan & Edukasi, Sosial, Publikasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58218/alinea.v5i3.1853

Penelitian ini memiliki tujuan untuk mendeskripsikan hasrat yang dimiliki oleh tokoh utama, Bekti dalam naskah drama Tuhan, Tolong Bunuh Emak karya Yessy Natalie Christien, yang termuat dalam antologi naskah drama Pindah. Naskah drama Tuhan, Tolong Bunuh Emak ini berhasil memenangkan penghargaan sebagai naskah drama terbaik dalam sayembara penulisan naskah drama yang diadakan oleh Dewan Kesenian Jakarta pada tahun 2021. Penelitian ini menggunakan teori psikoanalisis Jacques Lacan tentang hasrat manusia yang bergerak, didorong oleh keinginan untuk memenuhi objek a yang muncul dikarenakan phallus (objek kekurangan) sebagai pemenuhan diri manusia. Jenis penelitian ini adalah penelitian kualitatif dengan menggunakan metode penelitian deskriptif. Teknik pengumpulan data yang digunakan dalam penelitian ini adalah teknik baca dan catat. Data akan ditemukan dengan cara membaca objek penelitian secara berulang dan kemudian data yang telah didapat akan dicatat untuk dilakukan analisis terhadap data. Didapatkan data berupa hasrat tokoh utama, Bekti, sebagai kepala keluarga, seorang suami, seorang ayah, dan seorang anak laki-laki. Kesimpulan penelitian ini adalah Hasrat tokoh utama, Bekti untuk menyejahterakan keluarganya, dimana kesejahteraan keluarga adalah representasi objek a sebagai objek kekurangan (phallus) yang akan terus dicari sebagai pemenuhan bagi Bekti, dikarenakan ia belum bisa membayar hutang keluarganya, membayar biaya kuliah anaknya, dan membayar biaya pengobatan orang tuanya. Abstract This study aims to describe the desires of the main character, Bekti, in the drama script Tuhan, Tolong Bunuh Emak by Yessy Natalie Christien, which is included in the drama script anthology Pindah. The script Tuhan, Tolong Bunuh Emak won the award for Best Drama Script in the playwriting competition held by the Jakarta Arts Council in 2021. This research uses Jacques Lacan’s psychoanalytic theory of human desire, which posits that desire is driven by the pursuit of the objet petit a, arising from the phallus (the object of lack) as a form of human self-fulfillment. This is a qualitative study using a descriptive research method. The data collection technique employed is reading and note-taking. Data were obtained through repeated readings of the script, with relevant information recorded and analyzed. The findings reveal the desires of the main character, Bekti, in his roles as head of the family, a husband, a father, and a son. The study concludes that Bekti’s desire to bring prosperity to his family represents the objet petit a as the object of lack (phallus), which he continually seeks to fulfill. This is driven by his inability to repay the family’s debts, pay for his child’s tuition, and cover his parents’ medical expenses.

Hasrat Tokoh Utama Dalam Naskah Drama Tuhan, Tolong Bunuh Emak Karya Yessy Natalie Christien (Kajian Psikoanalisis Lacan) Ramadhan, Ridho; Warni, Warni; Suryani, Irma
Alinea: Jurnal Bahasa, Sastra dan Pengajaran Vol. 5 No. 3 (2025): Alinea: Jurnal Bahasa, Sastra, dan Pengajaran
Publisher : Bale Literasi: Lembaga Riset, Pelatihan & Edukasi, Sosial, Publikasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58218/alinea.v5i3.1853

Penelitian ini memiliki tujuan untuk mendeskripsikan hasrat yang dimiliki oleh tokoh utama, Bekti dalam naskah drama Tuhan, Tolong Bunuh Emak karya Yessy Natalie Christien, yang termuat dalam antologi naskah drama Pindah. Naskah drama Tuhan, Tolong Bunuh Emak ini berhasil memenangkan penghargaan sebagai naskah drama terbaik dalam sayembara penulisan naskah drama yang diadakan oleh Dewan Kesenian Jakarta pada tahun 2021. Penelitian ini menggunakan teori psikoanalisis Jacques Lacan tentang hasrat manusia yang bergerak, didorong oleh keinginan untuk memenuhi objek a yang muncul dikarenakan phallus (objek kekurangan) sebagai pemenuhan diri manusia. Jenis penelitian ini adalah penelitian kualitatif dengan menggunakan metode penelitian deskriptif. Teknik pengumpulan data yang digunakan dalam penelitian ini adalah teknik baca dan catat. Data akan ditemukan dengan cara membaca objek penelitian secara berulang dan kemudian data yang telah didapat akan dicatat untuk dilakukan analisis terhadap data. Didapatkan data berupa hasrat tokoh utama, Bekti, sebagai kepala keluarga, seorang suami, seorang ayah, dan seorang anak laki-laki. Kesimpulan penelitian ini adalah Hasrat tokoh utama, Bekti untuk menyejahterakan keluarganya, dimana kesejahteraan keluarga adalah representasi objek a sebagai objek kekurangan (phallus) yang akan terus dicari sebagai pemenuhan bagi Bekti, dikarenakan ia belum bisa membayar hutang keluarganya, membayar biaya kuliah anaknya, dan membayar biaya pengobatan orang tuanya. Abstract This study aims to describe the desires of the main character, Bekti, in the drama script Tuhan, Tolong Bunuh Emak by Yessy Natalie Christien, which is included in the drama script anthology Pindah. The script Tuhan, Tolong Bunuh Emak won the award for Best Drama Script in the playwriting competition held by the Jakarta Arts Council in 2021. This research uses Jacques Lacan’s psychoanalytic theory of human desire, which posits that desire is driven by the pursuit of the objet petit a, arising from the phallus (the object of lack) as a form of human self-fulfillment. This is a qualitative study using a descriptive research method. The data collection technique employed is reading and note-taking. Data were obtained through repeated readings of the script, with relevant information recorded and analyzed. The findings reveal the desires of the main character, Bekti, in his roles as head of the family, a husband, a father, and a son. The study concludes that Bekti’s desire to bring prosperity to his family represents the objet petit a as the object of lack (phallus), which he continually seeks to fulfill. This is driven by his inability to repay the family’s debts, pay for his child’s tuition, and cover his parents’ medical expenses.

Analisis Data Mining Clustering Dan Classification pada Kepuasan Pengguna Layanan Bus Trans Kota Batam (Studi Kasus UPT Pelayanan Jasa Transportasi): Data Mining Dewi, Indah Kusuma; Veza, Okta; RAMADHAN, RIDHO
The Indonesian Journal of Computer Science Vol. 13 No. 1 (2024): The Indonesian Journal of Computer Science
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v13i1.3560

Di bidang pemerintahan ini kepuasan layanan sudah menjadi suatu acuan keberhasilan terutama dari UPT. Pelayanan Jasa Transportasi Batam dalam kualitas pelayanan Trans Batam. Acuan tersebut dapat dijadikan sebuah evaluasi untuk meningkatkan dan mempertahankan kualitas layanan bus Trans Kota Batam. Tujuan dari penelitian ini untuk menghasilkan segmentasi kepuasan layanan pengguna bus Trans Kota Batam dengan algoritma K-means serta informasi klasifikasi berupa unsur pelayanan yang paling berpengaruh pada kepuasan pengguna layanan bus Trans Kota Batam dengan algoritma Decision Tree. Pada penelitian ini peneliti menggunakan metode pendekatan KDD (Knowledge Discovery in Database) dengan metode penelitian kualitatif dalam analisis data mining clustering dan classification lalu peneliti mengimplementasikan data mining clustering pada tools Orange dan data mining classification pada tools RapidMiner. Hasil yang didapatkan dari analisis data mining clustering dan classification pada kepuasan layanan pengguna bus Trans Kota Batam ialah didapatkan segmentasi kepuasan pelanggan dengan 2 cluster yaitu C1 dengan segmentasi kepuasan pelanggan “Puas” dengan jumlah 481 responden dari 995 responden dan C2 dengan segmentasi kepuasan pelanggan “Sangat Puas” dengan jumlah 514 responden dari 995 responden serta didapatkan informasi klasifikasi berupa unsur pelayanan yang berpengaruh pada kepuasan pelanggan yaitu unsur pelayanan persyaratan pelanggan, unsur pelayanan perilaku pelaksana, unsur pelayanan waktu pelayanan, unsur pelayanan produk layanan, unsur pelayanan sarana dan prasarana, unsur pelayanan sistem, mekanisme, dan prosedur yang digunakan serta unsur pelayanan kompetensi pelaksana

Hasrat Tokoh Utama Dalam Naskah Drama Tuhan, Tolong Bunuh Emak Karya Yessy Natalie Christien (Kajian Psikoanalisis Lacan) Ramadhan, Ridho; Warni; Suryani, Irma
KASTA : Jurnal Ilmu Sosial, Agama, Budaya dan Terapan Vol. 5 No. 3 (2025): Desember
Publisher : Lembaga Bale Literasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58218/kasta.v5i3.1836

Penelitian ini memiliki tujuan untuk mendeskripsikan hasrat yang dimiliki oleh tokoh utama, Bekti dalam naskah drama Tuhan, Tolong Bunuh Emak karya Yessy Natalie Christien, yang termuat dalam antologi naskah drama Pindah. Naskah drama Tuhan, Tolong Bunuh Emak ini berhasil memenangkan penghargaan sebagai naskah drama terbaik dalam sayembara penulisan naskah drama yang diadakan oleh Dewan Kesenian Jakarta pada tahun 2021. Penelitian ini menggunakan teori psikoanalisis Jacques Lacan tentang hasrat manusia yang bergerak, didorong oleh keinginan untuk memenuhi objek a yang muncul dikarenakan phallus (objek kekurangan) sebagai pemenuhan diri manusia. Jenis penelitian ini adalah penelitian kualitatif dengan menggunakan metode penelitian deskriptif. Teknik pengumpulan data yang digunakan dalam penelitian ini adalah teknik baca dan catat. Data akan ditemukan dengan cara membaca objek penelitian secara berulang dan kemudian data yang telah didapat akan dicatat untuk dilakukan analisis terhadap data. Didapatkan data berupa hasrat tokoh utama, Bekti, sebagai kepala keluarga, seorang suami, seorang ayah, dan seorang anak laki-laki. Kesimpulan penelitian ini adalah Hasrat tokoh utama, Bekti untuk menyejahterakan keluarganya, dimana kesejahteraan keluarga adalah representasi objek a sebagai objek kekurangan (phallus) yang akan terus dicari sebagai pemenuhan bagi Bekti, dikarenakan ia belum bisa membayar hutang keluarganya, membayar biaya kuliah anaknya, dan membayar biaya pengobatan orang tuanya.

Pengaruh Word Of Mouth, Persepsi Harga dan Kualitas Produk Terhadap Keputusan Pembelian Konsumen pada Noira Coffee Kendari Ramadhan, Ridho; Madjid, Rahmat; Razak, Abdul
HORIZON: Indonesian Journal of Multidisciplinary Vol. 4 No. 2 (2026): HORIZON: Indonesian Journal of Multidisciplinary
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/hijm.v4i2.5328

This study aims to analyse the influence of Word of Mouth (WOM), price perception, and product quality on consumer purchasing decisions at Noira Coffee Kendari, both simultaneously and partially. The study employs a quantitative approach using a survey method involving 105 respondents, with data collected via a structured questionnaire. The data were analysed using multiple linear regression as an inferential statistical technique to test the relationships between variables. The results indicate that, simultaneously, WOM, price perception, and product quality have a significant influence on purchasing decisions. Partially, WOM has no significant influence, whilst price perception has a negative and significant influence, and product quality has a positive and significant influence on purchasing decisions. These findings indicate that consumer purchasing decisions at Noira Coffee are more determined by product quality and the alignment of price with perceived value than by word-of-mouth communication. The main implication of this study emphasises the importance of maintaining product quality and setting prices that are balanced with consumers’ perceived value as a key strategy for enhancing purchasing decisions

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