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RANCANG BANGUN E-RESERVASI SERVICE PERAWATAN MOBIL BERBASIS WEB PADA PT. INDOMOBIL TRADA NASIONAL CABANG GADING SERPONG Lauryn, Maya Selvia; Suhendar, Akip; Kristian, Dwi
PROSISKO: Jurnal Pengembangan Riset dan Observasi Sistem Komputer Vol. 11 No. 2 (2024): Prosisko Vol. 11 No. 2 September 2024
Publisher : Pogram Studi Sistem Komputer Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/prosisko.v11i2.9088

Abstract

- PT. Indomobil Trada Nasional Cabang Gading Serpong merupakan salah satu cabang dealer yang dimiliki oleh Indomobil Nissan Group, perusahaan ini bergerak dibidang otomotif kendaraan roda empat dimana fokus utama bisnisnya terletak pada penyediaan sparepart, penjualan unit, dan layanan service berkala yang umum pada kendaraan Nissan dan Datsun. Layanan service yang telah dilakukan pada PT. Indomobil Trada Nasional Cabang Gading Serpong saat ini masih belum maksimal sehingga perlu adanya layanan service secara online untuk pelanggannya. Antara lain dengan membangun e-reservasi service yang memudahkan pelanggan untuk melakukan booking service kendaraannya, memudahkan pelanggan dalam hal konsultasi terkait permasalahan ketersediaan sparepart dan service kendaraan. Sistem ini dibangun menggunakan bahasa pemrograman PHP, MySQL sebagai database. Hasil penelitian menunjukkan bahwa sistem e-reservasi service berbasis web ini dapat memudahkan interaksi jarak jauh antara pelanggan dan bagian service secara online, memudahkan pelanggan dalam booking service, memberikan informasi sparepart kepada pelanggan dan memudahkan pelanggan dalam pengambilan nomor antrian
INTEGRATED SYSTEM-BASED SMART APPLICATION (SIPATIN) FOR STRENGTHENING FISHERIES GOVERNANCE IN LEBAK REGENCY, BANTEN Karyaningsih, Dentik; Wajdi, Farid; Huddin, Muhammad Nurhaula; Susandi, Diki; Suhendar, Akip; Anharudin, Anharudin; Annur, Shohifah
JITK (Jurnal Ilmu Pengetahuan dan Teknologi Komputer) Vol. 11 No. 2 (2025): JITK Issue November 2025
Publisher : LPPM Nusa Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33480/jitk.v11i2.7124

Abstract

The Fisheries Office of Lebak Regency is responsible for the management of capture fisheries, aquaculture, resource monitoring, and the marketing of fishery products. However, geographical challenges, the difficulty of obtaining real-time data, and the use of conventional monitoring and reporting methods hinder effective and sustainable fisheries governance. In addition, limited market reach—primarily targeting only local areas—further restricts the region’s economic potential. This study aims to address issues related to monitoring, reporting, and marketing through the development of an Integrated Fisheries Information System (SIPATIN), a smart mobile-based fisheries governance application integrated with a web-based monitoring platform. SIPATIN features include fishery area mapping, real-time reporting, an E-Commerce marketing platform, and a recommendation system that provides detailed information on products, seller locations, prices, reviews, estimated delivery times, and proximity-based suggestions for users. The system was developed using a prototyping method, consisting of needs analysis, design, development, testing, and evaluation based on user feedback. The application was evaluated using the System Usability Scale (SUS), which scored 74.26 (Good), and User Acceptance Testing (UAT), involving 246 respondents and resulting in a score of 79.13 (Acceptable). The results of this study show that SIPATIN effectively supports integrated fisheries governance, enhances service efficiency at the Lebak Regency Fisheries Office, and empowers fishery business actors including fishers, fish farmers, and small and medium enterprises (SMEs) in processed fish products. Furthermore, this research also produces a data-based fishery system for sustainable economic development