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The Effect of Training on Employee Performance at the Laguna, A Luxury Collection Resort & Spa I Gusti Agung Ayu Ratih Adriana Wetan; Ni Luh Ketut Sri Sulistyawati; Nyoman Gede Mas Wiartha
Formosa Journal of Applied Sciences Vol. 4 No. 10 (2025): October 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjas.v4i10.374

Abstract

The Laguna, A Luxury Collection Resort & Spa organizes a BASE training program to improve employee performance. This study aims to determine the effect of BASE training on employee performance in the hotel. The data collection method used a questionnaire involving 79 respondents and was tested for validity and reliability. The results of data analysis with simple linear regression showed that BASE training had a positive and significant effect on employee performance, with a significance value (p) of 0.000 < 0.05. In addition, the value of the determination coefficient (R²) = 0.542, which means that the training explains 54.2% of the variation in performance and the remaining 45.8% is explained by other factors outside of this study model. This study concludes that BASE training is an effective strategy in improving the quality of employee work in the premium service-based hospitality industry.