The Effect of Training on Employee Performance at the Laguna, A Luxury Collection Resort & Spa

I Gusti Agung Ayu Ratih Adriana Wetan (Politeknik Pariwisata Bali)
Ni Luh Ketut Sri Sulistyawati (Politeknik Pariwisata Bali)
Nyoman Gede Mas Wiartha (Politeknik Pariwisata Bali)

Formosa Journal of Applied Sciences (FJAS)
Vol. 4 No. 10 (2025): October 2025

The Laguna, A Luxury Collection Resort & Spa organizes a BASE training program to improve employee performance. This study aims to determine the effect of BASE training on employee performance in the hotel. The data collection method used a questionnaire involving 79 respondents and was tested for validity and reliability. The results of data analysis with simple linear regression showed that BASE training had a positive and significant effect on employee performance, with a significance value (p) of 0.000 < 0.05. In addition, the value of the determination coefficient (R²) = 0.542, which means that the training explains 54.2% of the variation in performance and the remaining 45.8% is explained by other factors outside of this study model. This study concludes that BASE training is an effective strategy in improving the quality of employee work in the premium service-based hospitality industry.