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All Journal JURNAL MANAJEMEN MOTIVASI
Nurcholisoh Cindy Prasetya
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Penguatan Retensi Wisatawan di Destinasi Wisata Alam Gunung Kelud: Analisis Pengaruh Nilai yang Dirasakan dan Pengalaman Nurcholisoh Cindy Prasetya; Beny Mahyudi Saputra; Rafikhein Novia Ayuanti
JURNAL MANAJEMEN MOTIVASI Vol 22 No 2 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i2.9547

Abstract

This study examines perceived value and tourist experience in relation to revisit intention at Mount Kelud, with satisfaction proposed as a mediator. Responses from 130 purposively selected domestic tourists were analysed using PLS-SEM. Reported indirect estimates through satisfaction were positive for perceived value (0.116; p = 0.020) and experience (0.223; p = 0.007). The adjusted experience-revisit path was unsupported. Construct overlap, missing confidence intervals and incomplete bootstrap settings keep mediation interpretations provisional. The findings suggest management options for further evaluation, while the cross-sectional design does not demonstrate causal effects or actual tourist retention.
Co-Authors Beny Saputra Rafikhein Novia Ayuanti