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All Journal Jurnal Ilmu Manajemen (JIM) Jurnal Manajemen Bisnis Jurnal Dimensi Kinerja: Jurnal Ekonomi dan Manajemen JRMSI - Jurnal Riset Manajemen Sains Indonesia Jambura Science of Management Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship Jurnal Ilmiah Edunomika (JIE) JPEKA: Jurnal Pendidikan Ekonomi, Manajemen dan Keuangan JBMR: Journal of Business and Management Review Journal of Management - Small and Medium Enterprises (SME's) Abimanyu: Journal of Community Engagement BISMA (Bisnis dan Manajemen) Edukasia: Jurnal Pendidikan dan Pembelajaran Riwayat: Educational Journal of History and Humanities
Sanaji, Sanaji
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Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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The Application of Human Relations Theory in Overcoming Resistance to Management Policy: A Literature Study Siadari*, Ulian Burju; Kistyanto, Anang; Sanaji, Sanaji; Witjaksono, Andre Dwijanto
Riwayat: Educational Journal of History and Humanities Vol 7, No 3 (2024): July, Educational and Social Issue
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jr.v7i3.39465

Abstract

Resistance to change is one of the main challenges in the implementation of new management policies in organizations. This literature study aims to explore the application of Human Relations Theory as an approach to overcome resistance to a policy. By analyzing the principles of Human Relations Theory and integrating them with change management models, this study provides insights into how building a positive relationship between management and employees, involving employees in the change process, and meeting employees' social and psychological needs can help reduce resistance and increase acceptance of new policies. The research method used is a systematic literature study by collecting and analyzing relevant literature sources. The results of the study show that the application of Human Relations Theory can be an effective strategy in managing resistance to change, especially in the context of the implementation of new management policies.
Integrasi Health Belief Model dan Theory of Planned Behavior untuk Memprediksi Niat Konsumsi Produk Rendah Gula pada Mahasiswa Ali, Mohammad Haidar; Sanaji, Sanaji; Andjarwati, Anik Lestari
Jurnal Ilmu Manajemen Vol. 13 No. 3 (2025)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jim.v13n3.p565–580

Abstract

This study examines the effects of perceived benefits, perceived barriers, and health motivation on attitudes, and the subsequent influence of attitudes on the intention to consume low-sugar products among students at Universitas Hasyim Asy’ari, Jombang, Indonesia. Integrating the Health Belief Model (HBM) and the Theory of Planned Behavior (TPB), this explanatory quantitative research applies Partial Least Squares Structural Equation Modeling (PLS-SEM) to data collected from 100 purposively selected students. The analysis reveals that perceived benefits and health motivation significantly and positively affect attitudes, while perceived barriers show no significant influence. Attitudes emerge as the main predictor of the intention to adopt low-sugar consumption behaviors. Theoretically, these findings strengthen the understanding that intrinsic motivation and perceived benefits can overcome external barriers in shaping health intentions, especially within a collectivist cultural context. Practically, the study highlights the importance of participatory, value-driven social marketing campaigns that resonate with students’ emotional, moral, and social values. Effective interventions should not rely solely on rational health information but also engage young audiences through relatable narratives, role models, and community-based approaches. Overall, this research offers both theoretical insights and practical recommendations for designing culturally sensitive strategies to promote sustainable healthy consumption behaviors among youth in developing countries.
PERBANDINGAN SIKLUS HIDUP PRODUK DOTA 2 DAN CS:GO BERDASARKAN STRATEGI EVENT MARKETING Junianta, Reynaldi Dwi; Sanaji, Sanaji
JRMSI - Jurnal Riset Manajemen Sains Indonesia Vol. 10 No. 1 (2019): Jurnal Riset Manajemen Sains Indonesia
Publisher : Fakultas Ekonomi, Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (387.135 KB) | DOI: 10.21009/JRMSI.010.1.01

Abstract

The purpose of this research is to get the Product Life Cycle’s phase from Dota 2 and CS:GO based on Polli and Cook model and to know the difference of impact of Marketing Event Dota 2 and CS:GO strategy on Product Life Cycle Dota 2 and CS:GO. The method of this research is qualitative. The data used are secondary data collected through documents on the internet. The data processed by the Polli and Cook formulas to produce the Product Life Cycle stages and data on Event Marketing both games are collected and compared each criteria. The results show that product life cycle both online games can be proved by Polli and Cook model. At each stage the two games have different strategies. Dota 2 Product Life Cycle stages are: 1) the introduction phase starts and ends in July 2012; 2) the growth stage starts in July 2012 and ends in November 2012; 3) the maturity phase starts in December 2012 until now. CS:GO Product Life Cycle stages are: 1) introduction phase starts and ends in August 2012; 2) the growth stage starts in August 2012 and ends in January 2014; 3) the maturity stage starts in February 2014 until now.
A Systematic Literature Review on the Effectiveness of Customer Relationship Management in Building Customer Loyalty in the Digital Era Akbar, Aria Syaiful; Iriani, Sri Setyo; Sanaji, Sanaji
JPEKA: Jurnal Pendidikan Ekonomi, Manajemen dan Keuangan Vol. 9 No. 2 (2025)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jpeka.v9n2.p107-128

Abstract

Despite the widespread use of CRM, evidence regarding its consistent effect on customer loyalty remains fragmented. The rapid development of the virtual world today is very worthy of consideration for a business to immediately build relationships with customers. This study aims to analyze the influence of customer relationship management on customer loyalty within the company. This study uses a literature review method. The data used comes from the outcomes obtained from the research that has been conducted and published in national journals accredited by SINTA. This review applied a qualitative content analysis of 21 SINTA-indexed articles published between 2020–2025. The steps of data analysis are: data collection, data reduction, data presentation, and conclusions. The research results and discussion indicate that CRM has a positive and meaningful impact on customer loyalty within a company. The more effective or appealing the CRM program implemented, the higher the customer loyalty. CRM helps gain a better understanding of customers and can provide more personalized service tailored to individual needs, thus strengthening loyalty. CRM is crucial for building, maintaining, and enhancing strong relationships with customers, as it can provide significant opportunities for companies to increase long-term profits. In conclusion, the implementation of CRM can maintain the existence of a company's business in the long term and can maintain and increase customer loyalty so that they do not switch to competitors. This study identifies dominant CRM dimensions affecting loyalty and highlights gaps for future empirical investigation.
The Influence of Transformational Leadership and Organizational Culture on Employee Performance Rojak, Jeje Abdul; Sanaji, Sanaji; Witjaksono, Andre Dwijanto; Kistyanto, Anang
EDUKASIA Jurnal Pendidikan dan Pembelajaran Vol. 5 No. 1 (2024): Edukasia: Jurnal Pendidikan dan Pembelajaran
Publisher : LP. Ma'arif Janggan Magetan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62775/edukasia.v5i1.926

Abstract

Leadership and organizational culture include elements that shape and support individuals in achieving set goals, which in turn affect the overall success of the organization. This study intends to identify the impact of transformational leadership and organizational culture on employee performance. For this study, the sample was 120 staff from three universities and the results were obtained through SPSS (26). The research instrument uses quantitative methods, while data analysis techniques include validity, reliability, classical assumption tests, normality, heteroscedasticity, autocorrelation, multicollinearity, t test and multiple regression. The results showed that with the acceptance of the first hypothesis results, it means that transformational leadership (X1) has an effect on staff performance (Y), indicating that this leadership style has a positive impact on the ability of staff to achieve organizational goals. Acceptance of the second hypothesis shows that organizational culture (X2) significantly affects staff performance (Y) positively. This indicates that the values, norms, and practices contained in the organizational culture have an important role in shaping the performance of the staff.
The Influence of Leadership Behavior and Organizational Justice on Lecturer Performance Musyafak, Musyafak; Sanaji, Sanaji; Witjaksono, Andre Dwijanto; Kistyanto, Anang
EDUKASIA Jurnal Pendidikan dan Pembelajaran Vol. 5 No. 1 (2024): Edukasia: Jurnal Pendidikan dan Pembelajaran
Publisher : LP. Ma'arif Janggan Magetan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62775/edukasia.v5i1.927

Abstract

Basically, every educational institution has a certain vision and mission that must be achieved. To achieve each goal, it encourages educational institutions to maximize the performance of teachers in achieving organizational goals. However, the existence of deviant leadership behavior outside of authority can be an obstacle in achieving organizational goals. This can occur because such behavior is deliberately done to disrupt the smooth running of the organization and justice in the work environment is increasingly recognized as an important factor in achieving optimal performance. This study is intended to examine how leadership behavior and organizational justice in higher education affect lecturers' performance behavior. Using 100 respondents from higher education institutions in Surabaya, leadership behavior and organizational culture were examined for their impact on lecturer performance. The method of analysis applied in this study is a quantitative approach using multiple regression, with validity and reliability testing of each variable in question as well as classical assumption tests before the best research model is obtained. All results support the effects studied. Leadership behavior and organizational justice have a real impact on lecturer performance. These findings are consistent with the proposed hypothesis, confirming the importance of the role of leaders and a fair organizational culture in improving lecturer performance.
Spiritual Leadership, Religiosity, and Change Management Effectiveness: A Study in Educational Organisations Jahroni, Jahroni; Sanaji, Sanaji; Witjaksono, Andre Dwijanto; Kistyanto, Anang
EDUKASIA Jurnal Pendidikan dan Pembelajaran Vol. 5 No. 1 (2024): Edukasia: Jurnal Pendidikan dan Pembelajaran
Publisher : LP. Ma'arif Janggan Magetan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62775/edukasia.v5i1.942

Abstract

This study aimed to understand the influence of spiritual leadership and religiosity indicators on the effectiveness of change management in educational organisations as well as how spiritual leadership and religiosity interact in facilitating change in educational organisations. Using a qualitative method with a literature review approach, the study identified themes and patterns from various relevant sources. The results show that spiritual leadership plays an important role in formulating a vision, building a positive culture and increasing the commitment of organisational members. Indicators of religiosity such as individual religious commitment, piety and religious behaviour also contribute to successful change management. The interaction between spiritual leadership and religiosity can facilitate change by creating an environment that supports learning, overcoming resistance, and enhancing the well-being of organisational members
ANALISA FAKTOR-FAKTOR PENDORONG IMPLEMENTASI MANAJEMEN PERUBAHAN DALAM ORGANISASI STUDY KASUS PADA UMKM UD GEBAR SWEET DAIRY JOMBANG Santosos, Rohmad Prio; Sanaji, Sanaji
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 2 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i2.13709

Abstract

This study aims to analyze the factors that drive the implementation of change management in organizations, with a focus on UD Gebar Sweet Milk MSMEs in Jombang. MSMEs have an important role in the local economy and overall economic growth. However, MSMEs often face challenges in managing change due to limited resources and managerial knowledge. This research uses a quantitative approach by studying all 25 employees. The results show that there are 2 new variables that affect the implementation of change management, namely internal external changes and managerial skills. The findings have important implications for owners, managers and local governments in developing strategies and policies that support successful change implementation in MSMEs. By implementing effective change management, MSMEs can better cope with change and strengthen their contribution to economic growth.
Co-Authors Akbar, Aria Syaiful Ali, Mohammad Haidar Anang Kistyanto Andre Dwijanto Witjaksono Anggraeni, Mia Anik Lestari Andjarwati Arshad, Azlin Syafinaz Dyah Astuti, Widya Ayu Fanggidae, Ronald Harlina Meidiaswati Indrianawati Usman Iswanto, Andrean Fredy Jahroni, Jahroni Junianta, Reynaldi Dwi Lubi, Ach. Maulidina, Lintang Lilla Lilla Muhajirin, Muhajirin Muhammad Adam, Muhammad Muhammad Rizky Ramadhan Mulyaputri, Venna Melinda musyafak Musyafak Pangestu, Lintang Rachmadhaniyati, Rachmadhaniyati Ratnawati, Lela Septatiana Raya Sulistyowati Rojak, Jeje Abdul Roni, Ahmad Sya Santosos, Rohmad Prio Sayuti, Nazura Mohamed Siadari*, Ulian Burju Sri Ernawati Sri Setyo Iriani Sumbawati, Novi Tanti Handriana Ulil Hartono Wakhida, Ursila Imro'atu Witjaksono , Andre Dwijanto Yessy Artanti Zahra, Nafisah