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Journal : JURNAL REKAYASA SISTEM INDUSTRI

STRATEGI PENGEMBANGAN PRODUK UMKM RAMEN DI KOTA BATAM: PENDEKATAN HOUSE OF QUALITY UNTUK KEUNGGULAN KOMPETITIF Putri, Angela; Lawi, Ansarullah; Bora, M. Ansyar
JURNAL REKAYASA SISTEM INDUSTRI Vol 10 No 1 (2024): November 2024
Publisher : Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33884/jrsi.v10i1.9458

Abstract

This study aims to analyze and prioritize customer needs using the House of Quality (HoQ) approach in ramen UMKM in Batam City, and to link customer needs with relevant technical features. Data were collected through a survey of 38 consumers of “Uru Ramen” UMKM in Batam, followed by analysis of the validity and reliability of the survey instrument using statistical methods. The results showed that all survey items were valid and reliable. The HoQ analysis revealed that the quality of raw materials and cleanliness were the top priorities for customers. The selection and supervision of suppliers and routine cleaning schedules were the most influential technical factors in meeting these needs. This study also showed that “Uru Ramen” UMKM had strengths in taste quality with an average user value of 41,289, but weaknesses in price portion and ease of access. Recommendations were given to improve aspects that were less competitive and maintain the quality of raw materials and cleanliness in order to increase customer satisfaction and the competitiveness of ramen UMKM in Batam City.
PENERAPAN LEAN SUPPLY CHAIN UNTUK MENINGKATKAN EFISIENSI RANTAI PASOK: STUDI KASUS PADA INDUSTRI PENGOLAHAN KARET Affandi, Nurul; Lawi, Ansarullah; Septiana, Reski
JURNAL REKAYASA SISTEM INDUSTRI Vol 10 No 2 (2025): Mei 2025
Publisher : Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33884/jrsi.v10i2.9938

Abstract

The rubber industry is an important sector that processes, produces, and utilizes products made from rubber materials, with natural rubber sap as the primary raw material. The industry faces challenges such as mismatched rubber receipt data, which affects production targets due to supply chain disruptions. This study aims to implement Lean Supply Chain at PT A and estimate the efficiency of its application in meeting production goals. The research applies Lean Supply Chain principles to identify and eliminate waste in the supply chain of PT A, from harvesting to storage, using Value Stream Mapping (VSM). The identified waste includes environmental impact, product defects, waiting times, underutilized talent, transportation inefficiencies, excessive movement, and over-processing. Root causes of waste are analyzed using Fishbone Diagrams and the 5 Whys method, followed by corrective actions that align with the identified root causes. The activity mapping process resulted in a 3% increase in production efficiency for Ribbed Smoked Sheet (RSS). Furthermore, Lean Supply Chain implementation reduced rubber processing time from 8 days to 5 days, as per VSM analysis. This study provides valuable insights into how Lean Supply Chain can enhance efficiency and production in the rubber industry.