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The correlation between sleep quality and fatigue in students at 'Aisyiyah University Yogyakarta Taghsya Dhaneswara Patya; Rokhmah, Noor Ariyani; Masitoh, Rohayati
International Journal of Health Science and Technology Vol. 6 No. 2 (2024): November
Publisher : Universitas 'Aisyiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31101/ijhst.v6i2.3740

Students have many responsibilities and demands that must be completed to meet their learning load and must meet academic standards. This makes students sleep-deprived so that it can cause fatigue. Fatigue is an obstacle felt by students when studying because students feel that there is a decrease in energy when carrying out activities during the day and cause symptoms of drowsiness. This study aims to determine the correlation between sleep quality and fatigue in students at 'Aisyiyah University Yogyakarta. The method carried out in this study is a correlational quantitative with a cross-sectional design in students at 'Aisyiyah University Yogyakarta who used the Pittsburgh Sleep Quality Index (PSQI) questionnaire for sleep quality and the Swedish Occupational Fatigue Inventory (SOFI) questionnaire for fatigue. The sampling technique used proportionate stratified random sampling with a total of 375 student respondents. The research was analyzed using the Kendall Tau test. The results showed that the majority of students experienced poor sleep quality as many as 284 students (75.7%) and moderate fatigue of 301 students (80.3%). The results of the bivariate analysis test obtained the result of p=0.000 (p<0.05) stating that there was a correlation between sleep quality and fatigue in students at the University of 'Aisyiyah Yogyakarta. It can be concluded that there is a correlation between sleep quality and fatigue in students of 'Aisyiyah University Yogyakarta.

KOMUNIKASI EFEKTIF DALAM PRAKTEK KOLABORASI INTERPROFESI SEBAGAI UPAYA MENINGKATKAN KUALITAS PELAYANAN Rokhmah, Noor Ariyani; Anggorowati, Anggorowati
JHeS (Journal of Health Studies) Vol. 1 No. 1: Maret 2017
Publisher : Universitas 'Aisyiyah Yogyakarta

Abstract: The purpose of this study Literature review was to determine the effective communication in practice interprofesi collaboration will improve the quality of service. Literature review research method is done by performing a search at EBSCO publishing articles, Google Search, PubMed, Sciencedirect.com with the selected keywords that interprofessional Collaboration practice, effective communication, hospital, service quality. The search was performed by limiting the issue of 2005 - 2015. The results of the literature search that good quality services depend on professionals who work together in interprofessional teams. Communication interprofesional used is SBAR (Situation-Background-Assessment Recommendation).Keywords: effective communication, collaboration interprofesi, quality of service practices

Hubungan komunikasi terapeutik perawat dengan kepuasan pasien rawat inap Suryanto, Syafauzi; Rokhmah, Noor Ariyani; Kurniasih, Yuni
JOURNAL OF Qualitative Health Research & Case Studies Reports Vol 6 No 2 (2026): February Edition 2026
Publisher : Published by: Indonesian Public Health-Observer Information Forum (IPHORR) Kerjasama dengan Persatuan Perawat Nasional Indonesia (PPNI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56922/quilt.v6i2.2340

Background: Therapeutic communication is communication carried out during nursing care or service delivery in a hospital setting. In this context, therapeutic communication plays a crucial role in fostering the therapeutic relationship between nurses and clients, thereby enabling clients to feel satisfied with the services provided by nurses. Patient satisfaction is a crucial indicator for improving hospital services. Purpose: The purpose of this study was to determine the relationship between nurses’ therapeutic communication and inpatient satisfaction. Results: This study employed a quantitative research design using an analytic correlation method with a cross-sectional approach. The sampling technique employed was random sampling, involving a total of 85 respondents from the inpatient wards. Data analysis was performed using the Spearman Rank test. The results showed a significant relationship between nurses’ therapeutic communication and inpatient satisfaction at Yogyakarta Hospital, with a p-value of 0.000, which is smaller than the significance level (α = 0.05), and a correlation coefficient of 0.520, indicating a strong and positive relationship. Conclusion: There is a relationship between nurses’ therapeutic communication and inpatient satisfaction at Yogyakarta Hospital. Keywords: Inpatient Car; Nurses’ Therapeutic Communication; Patient Satisfaction. Pendahuluan: Komunikasi terapeutik adalah komunikasi yang dilakukan selama pemberian perawatan atau pelayanan di lingkungan rumah sakit. Berdasarkan hal ini, komunikasi terapeutik memainkan peran penting dalam membangun hubungan terapeutik antara perawat dan pasien, sehingga memungkinkan pasien merasa puas dengan pelayanan yang diberikan oleh perawat. Tujuan: Untuk mengetahui hubungan komunikasi terapeutik perawat dengan kepuasan pasien rawat inap. Metode: Penelitian ini menggunakan desain penelitian kuantitatif dengan metode deskriptif korelasi analitik dengan pendekatan cross-sectional. Teknik pengambilan sampel menggunakan random sampling dan sampel pada penelitian ini sebanyak 85 responden di ruang rawat inap Rumah Sakit Yogyakarta. Teknik analisis data menggunakan uji Spearman Rank. Hasil: Penelitian ini menunjukkan terdapat hubungan antara komunikasi terapeutik perawat dengan kepuasan pasien rawat inap, p-value = 0.000 yang lebih kecil dari batas signifikansi (α = 0.05) dengan tingkat signifikan 0,520 mengindikasikan bahwa kekuatan hubungan berada pada kategori kuat dan memiliki arah positif. Simpulan: Terdapat hubungan antara komunikasi terapeutik perawat dengan kepuasan pasien rawat inap di Rumah Sakit Yogyakarta. Kata Kunci : Kepuasan Pasien; Komunikasi Terapeutik Perawat; Rawat Inap.

Hubungan supervisi kepala ruang dengan implementasi sasaran keselamatan pasien di ruang rawat inap Salsabila, Aninda Putri; Kurniasih, Yuni; Rokhmah, Noor Ariyani
JOURNAL OF Qualitative Health Research & Case Studies Reports Vol 6 No 2 (2026): February Edition 2026
Publisher : Published by: Indonesian Public Health-Observer Information Forum (IPHORR) Kerjasama dengan Persatuan Perawat Nasional Indonesia (PPNI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56922/quilt.v6i2.2453

Background: Patient safety has been a major concern in the healthcare world for the past two decades. Patient falls in Indonesia are reported as one of the three most common hospital incidents. The Special Region of Yogyakarta ranks third in the country for the number of incidents. If this situation is not addressed, the number of patient safety incidents will increase, service quality will decline, and public trust in hospitals will decline. Purpose: To determine the relationship between ward head supervision and the implementation of patient safety goals in inpatient wards. Method: This study used a quantitative cross-sectional design with a correlational approach. A sample of 60 nurses was selected through purposive sampling. Data were collected using a questionnaire regarding ward head supervision and the implementation of patient safety goals. The relationship was analyzed using Kendall's tau correlation test. Results: The majority of respondents (51.7%) reported adequate supervision of ward heads, and 48.3% reported good supervision of ward heads. Implementation of patient safety goals was categorized as good (100%). There is a significant relationship between ward head supervision and the implementation of patient safety goals (p-value = 0.001 <0.05) with a correlation coefficient of 0.320, indicating a positive relationship with low-moderate strength. Conclusion: There is a significant relationship between ward head supervision and the implementation of patient safety goals in inpatient wards. Keywords: Head Nurse Supervision; Nurses; Patient Safety. Pendahuluan: Keselamatan pasien telah menjadi perhatian utama di dunia kesehatan selama dua dekade terakhir. kejadian pasien jatuh di Indonesia dilaporkan sebagai salah satu dari tiga insiden terbesar yang terjadi di rumah sakit. Provinsi Daerah Istimewa Yogyakarta menempati urutan ketiga dalam jumlah kasus insiden di seluruh Indonesia. Apabila kondisi ini tidak ditangani, maka angka terjadinya insiden keselamatan pasien semakin tinggi, menurunnya mutu pelayanan, dan menurunnya kepercayaan masyarakat terhadap rumah sakit. Tujuan: Untuk mengetahui hubungan antara supervisi kepala ruang dengan implementasi sasaran keselamatan pasien di ruang rawat inap. Metode: Penelitian ini menggunakan desain kuantitatif cross-sectional dengan pendekatan korelasional. Sampel berjumlah 60 perawat yang dipilih melalui purposive sampling. Data dikumpulkan menggunakan kuesioner supervisi kepala ruang dan implementasi sasaran keselamatan pasien. Analisis hubungan menggunakan uji korelasi kendall’s tau. Hasil: Mayoritas supervisi kepala ruang cukup sebanyak (51.7%) responden dan supervisi kepala ruang baik sebanyak (48.3%) responden. Implementasi sasaran keselamatan pasien dalam kategori baik (100%). Terdapat hubungan signifikan antara supervisi kepala ruang dengan implementasi sasaran keselamatan pasien (p-value = 0.001<0.05) dengan koefisien korelasi 0.320 yang menunjukkan hubungan positif dengan kekuatan rendah-sedang. Simpulan: Terdapat hubungan yang signifikan antara supervisi kepala ruang dengan implementasi sasaran keselamatan pasien di ruang rawat inap. Kata Kunci: Keselamatan Pasien; Perawat; Supervisi Kepala Ruang.

Hubungan kualitas pelayanan kesehatan dengan tingkat kepuasan pasien rawat jalan BPJS Zoga, Candra Ari; Kurniasih, Yuni; Rokhmah, Noor Ariyani
JOURNAL OF Qualitative Health Research & Case Studies Reports Vol 6 No 3 (2026): March Edition 2026
Publisher : Published by: Indonesian Public Health-Observer Information Forum (IPHORR) Kerjasama dengan Persatuan Perawat Nasional Indonesia (PPNI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56922/quilt.v6i3.2495

Background: Patient satisfaction is an indicator of healthcare services because it reflects the match between expectations and the service received. Based on the patient satisfaction rate at Playen 1 Community Health Center in the first semester of 2025, it was 84.39%. This result indicates that service quality remains below the minimum service standard set by the Indonesian Minister of Health Regulation in 2016, which is >95%. Purpose: To determine the relationship between the quality of health services and the level of satisfaction of BPJS outpatients. Method: This study was a quantitative study with a descriptive correlation design using a cross-sectional approach. A sample of 106 respondents was selected using a purposive sampling technique. Data collection was conducted using a questionnaire on health service quality and patient satisfaction. Data analysis was performed using the Spearman Rank test. Results: The majority of health service quality respondents stated that it was in the very good category, with 97 respondents (91.5%). Patient satisfaction was mostly in the very satisfied category, with 98 respondents (92.5%). Data analysis yielded a p-value of 0.001 <0.05 and a correlation coefficient of 0.817, indicating a significant, positive, and very strong relationship. Conclusion: There is a significant, positive, and very strong relationship between the quality of healthcare services and the satisfaction level of BPJS outpatients. Keywords: BPJS; Community Health Center; Outpatient Care; Patient Satisfaction; Quality Of Service. Pendahuluan: Kepuasan pasien menjadi indikator pelayanan kesehatan karena mencerminkan kesesuaian antara harapan dan pelayanan yang diterima. Berdasarkan tingkat kepuasan pasien di Puskesmas Playen 1 pada semester I tahun 2025 sebesar 84.39%. Hasil tersebut menunjukkan kualitas pelayanan masih berada dibawah nilai standar pelayanan minimal yang ditetapkan PERMENKES RI tahun 2016 yaitu >95%. Tujuan: Untuk mengetahui hubungan kualitas pelayanan kesehatan dengan tingkat kepuasan pasien rawat jalan BPJS. Metode: Penelitian ini merupakan penelitian kuantitatif dengan desain deskriptif korelasi menggunakan pendekatan cross-sectional. Sampel berjumlah 106 responden yang dipilih menggunakan teknik purposive sampling. Pengumpulan data dilakukan menggunakan kuesioner kualitas pelayanan kesehatan dan kepuasan pasien. Analisis data dilakukan menggunakan uji Spearman Rank. Hasil: Kualitas pelayanan kesehatan mayoritas menyatakan kategori sangat baik sebanyak 97 responden (91.5%). Kepuasan pasien mayoritas menyatakan kategori sangat puas sebanyak 98 responden (92,5%). Hasil analisis data didapatkan hasil p-value 0.001<0.05 dan nilai koefisien korelasi sebesar 0.817 artinya terdapat hubungan signifikan, positif, dan sangat kuat. Simpulan: Terdapat hubungan signifikan, positif, dan sangat kuat antara kualitas pelayanan kesehatan dengan tingkat kepuasan pasien rawat jalan BPJS. Kata Kunci: BPJS; Kepuasan Pasien; Kualitas Pelayanan; Puskesmas; Rawat Jalan.

Responsiveness pelayanan keperawatan dengan kepuasan pasien di ruang rawat inap Hadhad, Nafiz Naufal; Kurniasih, Yuni; Rokhmah, Noor Ariyani
JOURNAL OF Qualitative Health Research & Case Studies Reports Vol 6 No 3 (2026): March Edition 2026
Publisher : Published by: Indonesian Public Health-Observer Information Forum (IPHORR) Kerjasama dengan Persatuan Perawat Nasional Indonesia (PPNI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56922/quilt.v6i3.2611

Background: Patient satisfaction is influenced by the quality of nursing services, one of which is responsiveness. Based on the results of a community satisfaction survey conducted by the Bantul Regency Health Office in 2025, patient satisfaction was recorded at 88.92%. This result indicates that patient satisfaction is below the minimum service standard set by the Indonesian Ministry of Health Regulation (PERMENKES) in 2016, which is >95%. Purpose: To determine the relationship between responsiveness of nursing services and patient satisfaction in inpatient wards. Method: This quantitative study used a descriptive cross-sectional design. The sampling technique used purposive sampling with a sample size of 100 respondents. The research instrument used a questionnaire. Data analysis used the Spearman Rank Test. Results: 62 respondents (62%) rated the responsiveness of nursing services as good, with the majority of patients being satisfied (89 respondents (89%). The Spearman Rank Test obtained a correlation coefficient of 0.416 with a p-value of 0.000 (p < 0.05). This indicates a significant relationship between responsiveness of nursing services and patient satisfaction in inpatient wards, with a positive relationship and moderate correlation strength. Conclusion: There is a relationship between responsiveness of nursing services and patient satisfaction in inpatient wards. Keywords: Nursing Service; Patient Satisfaction; Responsiveness. Pendahuluan: Kepuasan pasien dipengaruhi oleh mutu pelayanan keperawatan, salah satunya daya tanggap perawatan. Berdasarkan laporan hasil survei kepuasan masyarakat dinas kesehatan Kabupaten Bantul tahun 2025 tercatat kepuasan pelayanan 88.92%. Hasil tersebut menunjukkan kepuasan pasien berada dibawah nilai standar pelayanan minimal yang ditetapkan PERMENKES RI tahun 2016 yaitu >95%. Tujuan: Untuk mengetahui hubungan daya tanggap pelayanan keperawatan dengan kepuasan pasien di ruang rawat inap. Metode: Penelitian kuantitatif dengan rancangan deskriptif cross sectional. Teknik pengambilan sampel menggunakan Purposive Sampling dengan jumlah sampel 100 responden. Instrumen penelitian menggunakan kuesioner. Analisis data menggunakan Uji spearman rank Hasil: Daya tanggap pelayanan keperawatan kategori baik sebanyak 62 responden (62%) dengan kepuasan pasien sebagian besar berada pada kategori puas sebanyak 89 responden (89%). Hasil uji Spearman Rank diperoleh nilai koefisien korelasi sebesar 0.416 dengan p-value = 0.000 (p < 0.05). Hal ini menunjukkan terdapat hubungan yang signifikan antara daya tanggap pelayanan keperawatan dengan kepuasan pasien di ruang rawat inap dengan arah hubungan positif dan kekuatan korelasi sedang. Simpulan: Terdapat hubungan antara daya tanggap pelayanan keperawatan dengan kepuasan pasien di ruang rawat inap. Kata Kunci: Daya Tanggap; Pelayanan Keperawatan; Kepuasan Pasien.

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