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Gender, Livelihood, and Ecotourism during Covid-19 Epidemic in North Halmahera of Indonesia Singgalen, Yerik Afrianto; Kusumawicitra, Astuti; Brito, Manuel
MUWAZAH: Jurnal Kajian Gender Vol 13 No 1 (2021)
Publisher : IAIN Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28918/muwazah.v13i1.3475

Abstract

This article aims to describe women's role in maintaining livelihoods in the tourism sector during the Covid-19 pandemic. The perspectives used are gender, livelihood, and ecotourism. This research location is in Tanjung Bongo Tourism Object and Kupa-Kupa Beach Tourism Object, North Halmahera Regency, Indonesia. The research method used is qualitative. The data collection techniques used were in-depth interviews, observation, and document study. This study's results indicate the role of women in maintaining livelihoods through business in the tourism sector. In the framework of sustainable livelihoods, limited access to capital affects the capability to support a tourism sector's business. On the other hand, women entrepreneurs in each tourism destination adhere to ecotourism principles to maintain a clean environment and safety and comfort in traveling. Based on this study's results, gender, livelihood, and ecotourism theoretically support sustainable eco-tourism.
DEWI MANGROVE SARI, GADIS CANTIK YANG LAHIR DI TENGAH BENCANA Titis Puspitarini; Astuti Kusumawicitra Laturiuw
SABDAMAS Vol 1 No 1 (2019): SABDAMAS
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Unika Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (622.577 KB)

Abstract

Awalnya, penduduk di Desa Kaliwlingi, Kabupaten Brebes, terdampak abrasi sebagai akibat pembabatan hutan mangrove yang dialihfungsikan sebagai tambak. Ketika terjadi krisis di periode 1990-an, yang menyebabkan harga udang merosot, para penduduk memilih merantau keluar desa dan menjadi pekerja kasar. Bersamaan dengan merosotnya harga udang windu, bencana gelombang air laut dan rob datang merusak tambak dan pemukiman warga. Melihat kerusakan yang terjadi, warga kemudian tergerak untuk kembali menanam mangrove di sepanjang pesisir pantai guna menekan laju abrasi dan kerusakan lebih lanjut. Upaya konservasi lahan mangrove yang dilakukan ternyata tidak hanya berhasil dalam mengurangi kerusakan akibat abrasi, tetapi juga memberikan dampak positif bagi ekosistem di Dukuh Pandansari. Desa Kaliwlingi kemudian menjadi salah satu daerah yang masuk dalam rencana DINPARBUDPORA Kabupaten Brebes sebagai lokasi pengembangan wisata mangrove dengan nama Desa Wisata Mangrove Sari (Dewi Mangrove Sari). Kelompok sasaran pengabdian kepada masyarakat yang dilakukan adalah para pemilik pondok wisata, pengusaha bidang kuliner, dan penanggung jawab bidang pemasaran Kelompok Sadar Wisata (Pokdarwis) Dewi Mangrove Sari. Dengan metode lokakarya dan mentoring, kelompok sasaran didampingi untuk meningkatkan keterampilan dan pengetahuan di bidang pariwisata. Salah satu luaran adalah pembenahan situs web yang dimiliki oleh Pokdarwis.
Gender, Livelihood, and Ecotourism during Covid-19 Epidemic in North Halmahera of Indonesia Yerik Afrianto Singgalen; Astuti Kusumawicitra; Manuel Brito
Muwazah Vol 13 No 1 (2021)
Publisher : UIN K.H. Abdurrahman Wahid Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28918/muwazah.v13i1.3475

Abstract

This article aims to describe women's role in maintaining livelihoods in the tourism sector during the Covid-19 pandemic. The perspectives used are gender, livelihood, and ecotourism. This research location is in Tanjung Bongo Tourism Object and Kupa-Kupa Beach Tourism Object, North Halmahera Regency, Indonesia. The research method used is qualitative. The data collection techniques used were in-depth interviews, observation, and document study. This study's results indicate the role of women in maintaining livelihoods through business in the tourism sector. In the framework of sustainable livelihoods, limited access to capital affects the capability to support a tourism sector's business. On the other hand, women entrepreneurs in each tourism destination adhere to ecotourism principles to maintain a clean environment and safety and comfort in traveling. Based on this study's results, gender, livelihood, and ecotourism theoretically support sustainable eco-tourism.
JAKARTA CITY IMAGE: A TOURISM STAKEHOLDERS PERCEPTIONS Astuti Kusumawicitra Laturiuw
TRANSAKSI Vol 10 No 1 (2018): TRANSAKSI
Publisher : Program Studi Ilmu Administrasi Bisnis, FIABIKOM, Unika Atma Jaya

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Abstract

Perubahan cepat terjadi di beberapa bidang di seluruh dunia, khususnya di bidang ekonomi,politik, dan teknologi. Dan tidak terkecuali, industri pariwisata juga merupakan salah satuindustri yang paling cepat berkembang. Setiap destinasi wisata harus meningkatkan upayamereka dalam menemukan keunikan dan menawarkannya ke pasar sebagai salah satu asetuntuk mengembangkan kemampuan ekonomi mereka dan menjadi pemenang di pasar yangsangat kompetitif. Keunikan yang ditawarkan oleh destinasi wisata 'tidak mudah ditemukan.Butuh waktu untuk mengidentifikasi dan memanfaatkan keunikan sebuah kota. Penelitian iniakan mengindentifikasikan persepsi saat ini mengenai kota Jakarta dilihat dari segi pandangpemangku kepentingan di dalam sektor pariwisata di Jakarta dan juga dapat mengidentifikasikelemahan dan kekuatan di dalam gambaran tersebut serta membantu pengembangan ‘brand’kota. Penelitian ini menggunakan kuesioner berbasis web dalam mengumpulkan data.Kuesioner ini diberikan kepada kolega internal yang dilihat sebagai pemangku kepentingan disektor pariwisata di Jakarta.
Sentiment Analysis of Raja Ampat Tourism Destination Using CRISP-DM: SVM, NBC, DT, and k-NN Algorithm Astuti Kusumawicitra Laturiuw; Yerik Afrianto Singgalen
Journal of Information System and Informatics Vol 5 No 2 (2023): Journal of Information Systems and Informatics
Publisher : Asosiasi Doktor Sistem Informasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v5i2.490

Abstract

This study presents a sentiment analysis of tourists' opinions on Raja Ampat Tourism Destination using data mining techniques. The study collected data from Tripadvisor and processed it through sentiment classification. The algorithms used in the analysis were Support Vector Machine, Naive Bayes Classifier, Decision Tree, and k-Nearest Neighbor. The study followed the Cross-Industry Standard for Data Mining methodology and went through several stages such as business and data comprehension, data preparation and cleaning, feature selection, modeling, model evaluation, result presentation, deployment, and maintenance. The study's findings revealed that visitors generally had positive opinions about Raja Ampat's tourism attractions, particularly cultural diversity, and undersea beauty. The Decision Tree algorithm showed the highest accuracy value of 99.12%, precision of 98.96%, recall of 99.34%, AUC of 0.991, and f-measure of 99.13%. SVM also had excellent performance with an accuracy value of 100%, precision of 100%, recall of 100%, AUC of 1.000, and f-measure of 100%. The study concludes that Decision Tree and SVM, with the assistance of SMOTE operators, are the best algorithms for sentiment analysis in this context.
Community Participation in Tourism Development in the Village: Examining from Subang District, Indonesia Yerik Afrianto Singgalen; Astuti Kusumawicitra Laturiuw; Titis Puspitarini; Zsarin Astri Puji Insani
Jurnal Studi Sosial dan Politik Vol 7 No 1 (2023): Jurnal Studi Sosial dan Politik
Publisher : FISIP Universitas Islam Negeri Raden Fatah Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19109/jssp.v7i1.14737

Abstract

This research aims to identify the potential and readiness of the Ponggang community to develop tourism villages. Considering the implications of development on the transformation of people's livelihoods have a dual effect in various sectors of the economy, this research is necessary to obtain comprehensive and contextual information. The research method used is qualitatively interpretive through a case study approach in Ponggang Village, Serang Panjang District, Subang, West Java. The data collection techniques are in-depth interviews, observations, and document studies. In-depth discussions of key informants are needed to identify stakeholder perceptions. This Research discussed a Ladder of Participation Theory by Arnstein. The findings of this study reveal that the pattern of Ponggang communities’ social interaction is attached to the action of cooperation. It becomes a socio-cultural characteristic that affects the process of infrastructure development. It indicates that social ties strengthen communal norms and foster a sense of belonging to development programs. At the same time, it also triggered a positive response that was expressed in the sincere expression of the community to actively participate in partnership programs with the government and academics institution to develop the potential of natural resources, human resources, and cultural resources as a tourism destination. Based on the form and level of participation stated by Arnstein, the structure of the involvement relevant to the context of the Ponggang community has increased from informing, consultation, and placation to the steps of partnership and delegated power. Thus, there is a potential to achieve the stage of citizen power and become economically independent through tourism development.
Pentingnya Manajemen Isu bagi Maskapai Penerbangan dalam Menghadapi Dampak COVID-19 (Studi: Cathay Pacific Airways) Levana, Emerentia; Harnadi, Agnes; Kusumawicitra, Astuti
Jurnal InterAct Vol. 10 No. 2 (2021): Jurnal InterAct
Publisher : School of Communication - Atma Jaya Catholic University of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/interact.v10i2.3148

Abstract

Unplanned events are unexpected and are often referred to as “negative shocks” in the world of tourism. One of the example is an outbreak or a pandemic. When it occurred, one of the tourism sectors that is most affected is airlines. Since the World Health Organization (WHO) declared the pandemic on March 2020, the airlines industry, including Cathay Pacific are experiencing a significant decline because of some restrictions such as lockdown, tourist attractions closed, flights canceled and social distancing. This study was conducted on March-December 2020. The main aim of the study is to examine the steps that Cathay Pacific Airways has taken according to issue management in overcoming the impact of the COVID-19 pandemic. The qualitative reseach method is used with data collection based on interviews with staff of Cathay Pacific Airways representative office in Indonesia, direct observation, and secondary data from supporting documents. The results obtained from this study is that Cathay Pacific Airways can handle the issue by launching Cathay Care Campaign, Cathay Credit and Fly Worry Free. The airlines also followed the stages of issue lifecycle. Through this program, Cathay Pacific Airways is also able to maintain trust and convince the guests (or prospective passangers). Those capabilities can be seen from the operational activities that are still ongoing even though route cuts and departure cancellations often have to be carried out.
Exploring Hotel Guest Satisfaction through Thematic Analysis Prasadja, Heru; Aldiani, Desyana Pratiwi Azzahra; Laturiuw, Astuti Kusumawicitra
Journal of Business and Economics Research (JBE) Vol 6 No 1 (2025): February 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jbe.v6i1.6792

Abstract

This study investigated guest satisfaction drivers at Hotel Santika Premiere ICE BSD through a thematic analysis of 1,008 guest reviews. The research addressed the growing need for data-driven insights in the hospitality industry to better understand guests' diverse needs and expectations. Through qualitative analysis, five key themes emerged as pivotal satisfaction drivers: service quality and staff responsiveness (each with 250 mentions, 24.8%), cleanliness (200 mentions, 19.8%), amenities (150 mentions, 14.9%), and value for money (150 mentions, 14.9%). Service quality and staff responsiveness demonstrated the most substantial influence on guest satisfaction, shaping the emotional and relational dimensions of the experience, while cleanliness and amenities established fundamental expectations. Demographic analysis revealed significant variations, with older adults and international travelers reporting higher satisfaction levels (92% and 93% respectively) than younger guests and domestic travelers (85% and 87% respectively). These differences highlighted the importance of demographically tailored services, such as enhanced technology integration for younger guests and culturally adapted offerings for international travelers. Based on the findings, strategic recommendations include improving soundproofing, diversifying breakfast options, and implementing comprehensive staff training programs to address concerns identified in 27% of guest feedback. This research contributes to hospitality management theory and practice by demonstrating the effectiveness of data-driven decision-making in optimizing service delivery while balancing standardized excellence with personalized guest experiences. The study provides a framework for sustainable competitive advantage in the evolving hospitality landscape through strategic alignment of service delivery with diverse guest expectations.
Gender, Livelihood, and Ecotourism during Covid-19 Epidemic in North Halmahera of Indonesia Yerik Afrianto Singgalen; Astuti Kusumawicitra
MUWAZAH : jurnal kajian gender Vol 13 No 1 (2021)
Publisher : Universitas Islam Negeri K.H. Abdurrahman Wahid Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28918/muwazah.v13i1.267

Abstract

This article aims to describe women's role in maintaining livelihoods in the tourism sector during the Covid-19 pandemic. The perspectives used are gender, livelihood, and ecotourism. This research location is in Tanjung Bongo Tourism Object and Kupa-Kupa Beach Tourism Object, North Halmahera Regency, Indonesia. The research method used is qualitative. The data collection techniques used were in-depth interviews, observation, and document study. This study's results indicate the role of women in maintaining livelihoods through business in the tourism sector. In the framework of sustainable livelihoods, limited access to capital affects the capability to support a tourism sector's business. On the other hand, women entrepreneurs in each tourism destination adhere to ecotourism principles to maintain a clean environment and safety and comfort in traveling. Based on this study's results, gender, livelihood, and ecotourism theoretically support sustainable eco-tourism.