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Journal : Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah

Manajemen Kinerja Kelembagaan Dalam Meningkatkan Kualitas Air Bersih Pada Perusahaan Daerah Air Minum Andri Pratama Saputra; Mohamad Ichsana Nur
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol 1, No 1 (2019): Ministrate
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (519.245 KB) | DOI: 10.15575/jbpd.v1i1.6311

Abstract

Performance management issues in the local water companies, which is called PDAM, in Indonesia are often encountered such as slow service in serving public needs and complaints. In 2013, the performance of PDAMS was categorized as unhealthy with a total performance value of 2.50 (ranging from 2.2 to 2.8). This research aims to analyze performance evaluations of Badan Pendukung Pengembangan Sistem Penyediaan Air Minum as a performance appraisal body of PDAM and what kind of factors influencing the performance through the PDAM performance assessment technical guidelines. The approach used in this paper is quantitative with descriptive research. The data collection of this research is a literature study. The results show that the greater the NRW level and the employee ratio, the worse the PDAM performance. For other indicators identified as having positive causality because of the greater the value, the better the performance value.
Kinerja Sistem Informasi Manajemen Pelayanan Publik Pemerintah Kota Pekalongan Mohamad Ichsana Nur; Peny Novarina
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol 2, No 1 (2020): Birokrasi & Pemerintahan Daerah 1
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (157.152 KB) | DOI: 10.15575/jbpd.v2i1.8041

Abstract

The City of Pekalongan is one of economic growth hubs in Central Java. Pekalongan possesses a classic issue like an overweight and inefficient bureaucracy, lack of innovation, dissatisfaction of public service, and so on. The government then proceeds digital-based budget so that it succeeds to push public spending. This paper aims to provide an overview of Pekalongan City Government Performance Management in implementing Management Information Systems (MIS) for Public Services. The analysis uses various theoretical perspectives on public sector performance management, public services and public service performance innovation. This research is a descriptive study with data collection techniques using non-reactive content analysis through secondary data and documents that already exist. The analysis shows that the application of technology to the Pekalongan City government innovation performance can save energy, time and budget. Performance monitored through the system from planning to implementation can be monitored through information technology innovation. Thus, an efficient, fair, responsive, accountable public service system can be more easily achieved.
Penguatan Perlindungan Anak Kota Bandung Dalam Perspektif Collaborative Governance Alpin Alpin; Fajar Tri Sakti; Mohamad Ichsana Nur
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol 4, No 2 (2022): Birokrasi dan Pemerintahah di Daerah 8
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jbpd.v4i2.18491

Abstract

Child protection has been an effort to guarantee and protect children to be able to live, grow and develop with their rights and dignity. However, nowadays there are many incidents of neglecting children, wrong parenting patterns, trafficking, and sexual, physical, and then psychological violence into common problems requiring various parts. Therefore, to follow up, the government must deal with it by collaborating with various stakeholders. This study aims to analyze how the collaboration built by the government and other stakeholders in the prevention and realization of Child-Friendly Cities. The method used in this research is a qualitative approach and a descriptive method. The techniques collection data used in this observation that was in-depth structured interviews with resource persons, and a literature study. The results of this study indicate that the application of strengthening child protection in the city of Bandung between the government and the other stakeholders has shown conformity with the concept of Collaborative Governance although there are some shortcomings in was implementation.
Perusing Public Services in Religious Affairs Office: A Study of Responsive Governance Nur, Mohamad Ichsana
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol 6, No 1 (2024): Ministrate
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jbpd.v6i1.38494

Abstract

There has been a transformation of the public service sector at the Office of Religious Affairs in Indonesia, which was initially undertaken manually to become digital in order to improve more responsive services. This study aims to analyze the public services of the Office of Religious Affairs (KUA) in West Java Province from the perspective of Responsive Governance. This study uses a quantitative approach. This research uses a descriptive type of research. The locus taken in this study was the Office of Religious Affairs (KUA) in West Java Province. Technically, the researchers will divide it into four different clusters spread across the East, West, North, and South of West Java. In this study, primary data was obtained through the distribution of questionnaires. Secondary data is obtained through several studies of documents and other published materials, such as journal articles, theses, dissertations, research reports, other textbooks, and official office documents, such as annual reports, statistical reports, and other appropriate official documents. This study indicates that the implementation of public services at the Office of Religious Affairs in many areas of West Java Province can be said to be heading in a responsive direction. This research concludes that if the public service of the Office of Religious Affairs does not pay attention to the principle of responsiveness, given the development of an increasingly modern and dynamic era, it will have an impact on the emergence of dissatisfaction and even public skepticism.
Perusing Public Services in Religious Affairs Office: A Study of Responsive Governance Nur, Mohamad Ichsana
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol. 6 No. 1 (2024): Ministrate
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jbpd.v6i1.38494

Abstract

There has been a transformation of the public service sector at the Office of Religious Affairs in Indonesia, which was initially undertaken manually to become digital in order to improve more responsive services. This study aims to analyze the public services of the Office of Religious Affairs (KUA) in West Java Province from the perspective of Responsive Governance. This study uses a quantitative approach. This research uses a descriptive type of research. The locus taken in this study was the Office of Religious Affairs (KUA) in West Java Province. Technically, the researchers will divide it into four different clusters spread across the East, West, North, and South of West Java. In this study, primary data was obtained through the distribution of questionnaires. Secondary data is obtained through several studies of documents and other published materials, such as journal articles, theses, dissertations, research reports, other textbooks, and official office documents, such as annual reports, statistical reports, and other appropriate official documents. This study indicates that the implementation of public services at the Office of Religious Affairs in many areas of West Java Province can be said to be heading in a responsive direction. This research concludes that if the public service of the Office of Religious Affairs does not pay attention to the principle of responsiveness, given the development of an increasingly modern and dynamic era, it will have an impact on the emergence of dissatisfaction and even public skepticism.