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All Journal Jurnal Ekonomi Dinasti International Journal of Education Management and Social Science Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Journal of Fundamental Management (JFM)
Atristyanti, Ikhyandini Garindia
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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STUDI PENGGUNAAN PACKING PLANT PADA DISTRIBUSI SEMEN DI KALIMANTAN MENGGUNAKAN METODE TRANSSHIPMENT: STUDI KASUS PT SEMEN GRESIK Atristyanti, Ikhyandini Garindia
Jurnal Ekonomi Vol 20, No 2 (2015): July 2015
Publisher : Fakultas Ekonom dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/je.v20i2.159

Abstract

As the largest cement producer in Indonesia, PT Semen Gresik Group has a distribution network spread across West and the eastern of Indonesia and dominate the national cement market share of about 45%. To support the distribution of velocitythroughout the whole country, a strategic step to do is build a packing plant in the area of distribution. The results of the annual analysis, moving closer packing plant to the distribution area can be a solution for efficiency of the transportation costs up to 43%compared to the situation before, and it will be the company's long-term strategic plan. This research will be carried out optimization of the allocation of cement distribution network in the Kalimantan. Designing a distribution network allocation transshipmentmodel is the development of transport in linear programming models with the help of QM for Windows software. The expected output is the formation of an optimal distribution network with the minimum total cost. To determine the cost efficiency with the packing plant, the optimization model is made will be running four times as much computing. There are four scenarios used without removing the packing plant, with a packing plant in Banjarmasin, a packing plant in Banjarmasin and Pontianak, as well as a packing plant in Banjarmasin, Pontianak and Samarinda. The result of the four scenarios is known that with the packing plant can generate cost efficiencies by. By including the cost of investment in distribution and transportation costs in mind that in 2020, a third scenario could save Rp 127,229,422,000,-per year than it is without building a packing plant Rp 1,002,443,597,600 to Rp 850,446,425,600.
EVALUASI KUALITAS PELAYANAN LOGISTIK PADA JASA PESAN-ANTAR MAKANAN DI JABODETABEK BERDASARKAN PERSEPSI GEN MILENIAL SEBAGAI PENGGUNA JASA Atristyanti, Ikhyandini Garindia
Journal of Fundamental Management (JFM) Vol 4, No 3 (2024): NOVEMBER 2024
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jfm.v4i3.30970

Abstract

Gaya hidup pasca Covid-19 terjadi pergeseran pola jual-beli yang semula dilakukan secara luring menjadi daring. Termasuk dalam hal pesan makanan, masyarakat saat ini memilih untuk melakukan pemesanan secara daring. Indonesia merupakan pasar layanan antar makanan daring terbesar di Asia. Tiga aplikasi pesan-antar makanan di Indonesia khususnya di wilayah Jabodetabek yaitu Gofood, Grabfood dan Shopeefood. Penelitian ini bertujuan untuk mengevaluasi atribut kualitas pelayanan logistik apasajakah yang penting bagi pelanggan khususnya dari generasi milenial. Generasi milenial mengalami fase perubahan dari pola luring ke daring. 5 variabel  Logistic Service Quality (LSQ) yaitu pemenuhan order, citra perusahaan, kualitas informasi, fokus pada pelanggan dan ketepatan waktu dijabarkan dalam 15  atribut digunakan untuk mengukur manakah yang paling penting bagi pelanggan. 75 responden pelanggan khususnya di wilayah Jabodetabek dari generasi milenial telah memberikan penilaian persepsi terhadap atribut-atribut kualitas yang dianggap penting bagi aplikasi pesan-antar makanan berdasarkan persepsi pengguna jasa. Hasil analisis menggunakan metode Importance Performance Analysis (IPA) menunjukkan dua atribut menjadi prioritas utama untuk ditingkatkan performanya yaitu atribut layanan pelanggan mudah dihubungi dan layanan pelanggan mudah dihubungi dan memberi respon yang cepat. Enam atribut lainnya dianggap penting dan sudah menunjukkan performa yang baik. Prioritas atribut yang petakan oleh diagram IPA diharapkan dapat membuka jalan bagi peningkatan keberlangsungan bisnis pesan-antar makanan secara daring.
Exploring Customer Loyalty from an Image and Satisfaction Perspective: A Case Study of Traditional Culinary in Yogyakarta Widayati, Catur; Jayanti, Tri; Wiyanto, Hendra; Budiono, Herlina; Atristyanti, Ikhyandini Garindia
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 5 (2025): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i5.4908

Abstract

This study aims to examine and analyze the effect of Cognitive Image, Unique Image, and Affective Image on Customer Loyalty through Satisfaction as a mediating variable among visitors of Mie Jowo Mbah Gito in Yogyakarta. The population in this study consists of the community or customers of Mie Jowo Mbah Gito who have made at least two purchases in the last six months, with a sample size of 110 based on the Heir formula. This research is a quantitative study with data collection using a survey method. Data analysis is performed using Partial Least Squares (PLS) 4. he results of the study show that: 1) Affective Image has a significant positive effect on customer satisfaction, meaning that improving affective Image can increase customer satisfaction. 2) Affective Image also has a significant effect on customer loyalty, indicating that a good affective Image can enhance customer loyalty. 3) Customer satisfaction has a significant positive effect on customer loyalty, meaning that the higher the customer satisfaction, the higher the loyalty level. 4) Cognitive Image has a significant positive effect on customer satisfaction, meaning that a strong cognitive Image can improve customer satisfaction. 5) Cognitive Image also has a significant positive effect on customer loyalty, indicating that strong belief in cognitive Image will strengthen customer loyalty. 6) Unique Image has a significant positive effect on customer satisfaction, meaning that a good unique Image can increase customer satisfaction. 7) Unique Image also has a significant positive effect on customer loyalty, indicating that a strong unique Image can enhance customer loyalty. 8) Customer satisfaction mediates the effect of cognitive Image on customer loyalty. 9) Customer satisfaction also mediates the effect of unique Image on customer loyalty. 10) Customer satisfaction mediates the effect of affective Image on customer loyalty. This study provides an important contribution in understanding the relationship between the Image formed by Mie Jowo Mbah Gito and customer satisfaction and loyalty.
Talkie – dari Satu Kata Jadi Ribuan Cerita – Solusi Inovatif Berbasis Design Thinking, Bantu Ibu Atasi Keterlambatan Bicara Anak dengan Penuh Cinta Atristyanti, Ikhyandini Garindia; Umarat, Adlil; Taryana, Asep
JURNAL MANAJEMEN PENDIDIKAN DAN ILMU SOSIAL Vol. 6 No. 5 (2025): Jurnal Manajemen Pendidikan dan Ilmu Sosial (Agustus-September 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jmpis.v6i5.5623

Abstract

Speech Delay pada anak usia 0-7 tahun merupakan masalah perkembangan yang signifikan di Indonesia, dengan prevalensi mencapai 5-10 persen. Penelitian ini bertujuan untuk mengembangkan solusi inovatif berbasis Design Thinking yang dapat membantu ibu dengan anak yang mengalami Speech Delay dalam mengatasi keterlambatan bicara anak. Metode penelitian menggunakan pendekatan Design Thinking dari Stanford d.school yang terdiri dari lima tahap: Empathize, Define, Ideate, Prototype, dan Test. Pada tahap Empathize, dilakukan wawancara mendalam dengan 9 ibu yang memiliki anak dengan Speech Delay. Tahap Define menghasilkan Problem Worth Solving, yaitu layanan terapi yang tidak efektif, terfragmentasi, berbiaya tinggi, dan kurangnya dukungan sosial. Pada tahap Ideate, dihasilkan solusi berupa aplikasi mobile bernama Talkie dengan empat fitur utama, yaitu Talkie Expert, Talkie Progress, Talkie Support, dan Talkie Play. Prototipe aplikasi dibuat dalam bentuk low-fidelity menggunakan Marvel Apps dan diuji pada 3 ibu, dengan hasil positif pada aspek usability, functionality, solvability, dan payability. Hasil penelitian menunjukkan bahwa pendekatan Design Thinking efektif dalam menghasilkan solusi yang berpusat pada kebutuhan pengguna dan berpotensi membantu ibu dengan anak yang mengalami Speech Delay untuk mengatasi tantangan yang dihadapi dalam terapi bicara anak mereka.
Co-Authors Asep Taryana Budiono, Herlina Christina Catur Widayati Tri Jayanti, Tri Umarat, Adlil Wiyanto, Hendra