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All Journal Jurnal Manajemen Bisnis JAM : Jurnal Aplikasi Manajemen Indonesian Journal of Business and Entrepreneurship (IJBE) AKRUAL: Jurnal Akuntansi Knowledge Engineering and Data Science International Journal of Supply Chain Management International Journal of Business, Management and Economics Journal of Language and Literature Studies Journal of Accounting Research, Organization and Economics (JAROE) Al-Ahkam: Jurnal Ilmu Syari'ah dan Hukum
Said, Jamaliah
Unknown Affiliation
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Transportation Other

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Politeness Strategies in English Directives: Empirical Evidence of Cross-Cultural Communication Among Indonesian and Malaysian Speakers Afriani, Susi Herti; Astina, Ria; Said, Jamaliah; Alfi, Coky Fauzi; Novriani, Nadia
Journal of Language and Literature Studies Vol. 6 No. 2 (2026): June
Publisher : Lembaga Penelitian dan Pemberdayaan Masyarakat (LITPAM)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/jolls.v6i2.4595

Abstract

Utterances constitute a fundamental form of communication in university settings, where students perform directive speech acts to request, instruct, or negotiate actions with peers, lecturers, and others. Although directives in English are widely used across academic contexts, their linguistic realizations vary across cultures. This study investigates politeness strategies in English directives among Indonesian (Palembangnese) English-speaking students (PSI) and Malaysian English-speaking students (MSM), two culturally related groups with potentially distinct pragmatic orientations. Employing a mixed-methods approach, the study integrates Written Discourse Completion Tasks and semi-structured interviews to examine both shared and divergent patterns. The findings indicate that while both groups employ common politeness markers (e.g., “please” and “thank you”) and are sensitive to contextual variables such as age, power, and social distance, they differ in their pragmatic orientations. PSI tend to emphasise expressions such as “excuse me” and respectful address terms, reflecting culturally embedded values of respect and religio-cultural influences, whereas MSM more frequently employ explicit expressions of gratitude, indicating a stronger orientation toward interpersonal management. These results highlight the role of cultural norms in shaping politeness as a reciprocal social practice. Despite its contributions, the study is limited to specific university contexts and age groups. Future research should include more diverse participants and longitudinal designs to capture the dynamic development of politeness strategies. Overall, understanding the cultural and linguistic dimensions of politeness is essential for enhancing cross-cultural communication, reducing misinterpretation, and fostering intercultural awareness in increasingly globalised academic environments.
The Diffusion of ICT for Corruption Detectionin Open Government Data Darusalam, Darusalam; Said, Jamaliah; Omar, Normah; Janssen, Marijn; Sohag, Kazi
Knowledge Engineering and Data Science
Publisher : citeus

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Abstract

Corruption occurs in many places within the government. To tackle the issue, open data can be used as one of the tools in creating more insight into the government. The premise of this paper is to support the notion that data opening can bring up new ways of fighting corruption. The current paper aimed at investigating how open data can be employed to detect corruption. This open data is trivial due to challenges like information asymmetry among stakeholders, data might only be opened partly, different sources of data need to be combined, and data might not be easy to use, might be biased or even manipulated. The study was conducted using a literature review approach. The reviews implied that corruption can be detected using Open Government Data, Thus, by conducting the open data technique within the government, the public could monitor the activities of the governments. The practical contribution of this paper is expected to assist the government in detecting corruption by using a data-driven approach. Furthermore, the scientific contribution will originate from the development of a framework reference architecture to uncover corruption cases.
Co-Authors ., Musfialdy Abdullah, Md. Faruk Adil Fadillah Alexander Anggono, Alexander Alfi, Coky Fauzi Almasdi Syahza astina, ria Besar Agung Martono Darusalam, Darusalam Dewi Amalia Enni Savitri Erfan Muhammad, Erfan Febriantoko, Jovan Firmansyah Firmansyah Hamzah Muhammad Mardi Putra Herda Nik Abdullah, Nik Hoque, Muhammad Nazmul Janssen, Marijn Masnila, Nelly Mayasari, Riana Mumuh Mulyana Novriani, Nadia Omar, Normah Rahman, Md. Habibur Rainanto, Bambang Hengky Retno Purwani Setyaningrum Rita Yuliana Sakti, Eklamsia Sohag, Kazi Susi Herti Afriani Syamsiar, Syamsiar Tarjo Tarjo Yoga Religia Yussi Ramawati