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Pelatihan Bahasa Inggris Perhotelan bagi Siswa-Siswi SMK Suarna Wisata Perbatasan Timor Leste Semiun, Thresia Trivict; Luruk, Fransiska Densiana; Seran, Yanuarius; Oki, Hildalia; Seran, Yohanes
Jurnal Pengabdian Pada Masyarakat Vol 9 No 4 (2024): Jurnal Pengabdian Pada Masyarakat
Publisher : Universitas Mathla'ul Anwar Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30653/jppm.v9i4.937

Abstract

Pelatihan bahasa Inggris perhotelan bagi siswa-siswi SMK Suarna Wisata dilaksanakan karena adanya kebutuhan siswa-siswi untuk menguasai bahasa Inggris perhotelan yang dapat berguna di dunia kerja. Manfaat yang diperoleh peserta pelatihan adalah kemampuan untuk: 1) melakukan percakapan berbahasa Inggris dengan tamu; 2) menerima pengarahan lisan dan tertulis dari tamu; dan 3) berkomunikasi dengan tamu melalui telepon. Pelaksanaan pelatihan diikuti dengan evaluasi pada peserta, pengajar, dan implementasi kegiatan. Pelatihan dilaksanakan selama tiga hari dengan lima topik yang diajarkan Hasil pre-test menunjukkan lebih dari 80% siswa belum memiliki pengetahuan yang cukup tentang bahasa Inggris perhotelan. Hal ini tercermin dari nilai pre-test para siswa yang kurang dari 70. Berdasarkan hasil observasi, tes, dan angket, siswa-siswi SMK Suarna Wisata sangat bersemangat mengikuti kegiatan pelatihan ini. Para siswa merasa kegiatan pelatihan ini berdampak positif bagi mereka seperti menambah pengetahuan terkait kosa kata bidang perhotelan dan menumbuhkan rasa percaya diri untuk berbicara bahasa Inggris. Capaian kegiatan pelatihan bahasa Inggris perhotelan ini terlihat dari hasil post-test yang meningkat. Hampir semua siswa memperoleh nilai 70 ke atas (baik). Selain itu, pengajar dinilai efektif dalam memfasilitasi kegiatan pelatihan sehingga kegiatan serupa diharapkan dapat terus berlanjut. English for hospitality training for Suarna Wisata Vocational School students was carried out because there was a need for students to master it which can be useful in the world of work. The benefits obtained by participants were the ability to: 1) carry out English conversations with guests, 2) receive verbal and written directions from guests and 3) communicate with guests via telephone. Implementation of the training was followed by evaluation of participants, instructors, and implementation of activities. The training was carried out for three days with five topics taught. The pre-test results showed that more than 80% of students did not have sufficient knowledge of English for hospitality. This was reflected in the students' pre-test scores which were less than 70. Based on the results of observations, tests, and questionnaires, the Suarna Wisata Vocational School students were very enthusiastic about participating in this training activity. The students felt that this training activity had a positive impact on them, such as increasing their knowledge of hospitality vocabulary and increasing their confidence in speaking English. The achievements of this English for hospitality training activity can be seen from the increasing post-test results. Almost all students scored 70 and above (good). Apart from that, teachers were considered effective in facilitating training activities so that similar activities are expected to continue.
The Effectiveness of Paralanguage in English as Foreign Language Classes Seran, Yanuarius; Luruk, Fransiska Densiana; Verdial, Jose Da Conceicao; Kok, Alfian Sandy William; Seran, Yohanes
International Journal of English Education and Linguistics (IJoEEL) Vol 7, No 1 (2025)
Publisher : Universitas Nurul Jadid

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33650/ijoeel.v7i1.10760

Abstract

This study was carried out to investigate the effectiveness of paralanguage in English as Foreign Language (EFL) class. Descriptive qualitative method was utilised in this study. Researchers took paralanguage as the object of this study. Random sampling was applied in taking the sample. Source of the data were taken from observation check list and interview. The data were analysed using paralanguage theory. The result revealed that teachers implemented paralanguage in class. (1) healthy synergy could be created between teachers and students; (2) the tone or pitch of the voice helps provide confirmation of an explanation; (3) variations in tone can make the class atmosphere not flat and monotonous; (4) variations in tone, optimal voice volume according to students' conditions in the classroom, and clear accents and articulations can help students follow the teacher's explanation and students can comprehend the explanation of the material effectively; and (5) teachers’ preparation in the classroom determines the continuity of optimal teaching and learning and teachers can avoid frequent use of fillers which will lead to monotonous classes.  The implication of this study is due to the significant influence of paralanguage in teaching and learning process, teachers especially English teachers need to apply paralanguage in class. An effective instruction not only does focus on the transferring the materials, nevertheless the effort applied to lead students to e comprehensive understanding of the materials learned.