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All Journal Krisna: Kumpulan Riset Akuntansi Referensi : Jurnal Ilmu Manajemen dan Akuntansi
Moh. Bukhori
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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TQM, SISTEM PENGHARGAAN DAN SISTEM PENGUKURAN KINERJA SEBAGAI FAKTOR KINERJA KARYAWAN PT. SAKTI INDONESIA SERTIFIKASI Wasis Swo Leksana; Moh. Bukhori; Widi Dewi Ruspitasari
Referensi : Jurnal Ilmu Manajemen dan Akuntansi Vol 9, No 1 (2021)
Publisher : Unitri Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/ref.v9i1.1821

Abstract

This study aims to examine Total Quality Management, reward systems, and performance measurement systems as factor on the performance of employees of PT. Sakti Indonesia Certification. Using quantitative with questionnaire to be analyzed by multiple linear regression. The results showed that all factor has positive impact but TQM and measurement systems has not significant effect while the reward system has significant effect on employees performance. For future can expand the scope of research, so that researchers' results are more likely to be concluded in general. And also in order to use research objects other than service companies that have more samples 
FAKTOR GAJI, REMUNERASI, DAN PELATIHAN DALAM KEPUASAN TENAGA KEPENDIDIKAN NON-PNS SELAMA MASA PANDEMI COVID 19 DI UNIVERSITAS BRAWIJAYA Sri Sunarmi; Moh. Bukhori; Yunus Handoko
Referensi : Jurnal Ilmu Manajemen dan Akuntansi Vol 9, No 1 (2021)
Publisher : Unitri Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/ref.v9i1.2358

Abstract

The institutions or organizations wanted to get their employee’s work satisfaction at the highest level so that it would make a good impact on the result and goals themselves. The objective of this research was to analyze the effect of salary, remuneration, and training on the job satisfaction of non-public employees at the head office of Universitas Brawijaya during the pandemic. This research method was a quantitative approach with number sample of this study was 53 respondents to non-public employees using the non-probability sampling technique with accidental sampling, the analysis used multiple linear analysis techniques. The result showed that salary (X1) and remuneration (X2) have the most significant effect, but it’s opposite to the training (X3). In conclusion, the three points above give simultaneous effect to the non-public employees’ satisfaction
PENGARUH KUALITAS PELAYANAN, FASILITAS DAN HARGA TERHADAP KEPUASAN PASIEN PRAKTEK BIDAN MEGAWATI Sebastian, David; Tin Agustina Karnawati; Moh. Bukhori
KRISNA: Kumpulan Riset Akuntansi Vol. 15 No. 2 (2024): KRISNA: Kumpulan Riset Akuntansi
Publisher : Faculty of Economics and Business, Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/kr.15.2.2024.317-329

Abstract

The number of independent midwifery practices has been steadily increasing each year, particularly in the area of North Tambun sub-district, necessitating the need for competitiveness to compete with other independent midwifery practices. This research aims to determine the influence of Service Quality, Facilities, and Price on Patient Satisfaction in North Tambun sub-district. The respondents of this study were 100 outpatient patients at Bidan Megawati Debataraja's clinic. The research utilized the accidental sampling method, employing a Google Form questionnaire through a quantitative analysis approach processed using SPSS 25. The statistical data analysis used Classic Assumption Test, Determinant Test, Multiple Linear Regression Analysis, and Hypothesis Test. The results of the study indicate that there is a positive and significant partial influence of service quality on patient satisfaction. However, there is no significant positive partial influence of facilities on patient satisfaction. Additionally, there is a positive and significant partial influence of price on patient satisfaction. Simultaneously, there is a positive and significant influence of service quality, facilities, and price on patient satisfaction.
Co-Authors Sebastian, David Sri Sunarmi Tin Agustina Karnawati Wasis Swo Leksana Widi Dewi Ruspitasari Yunus Handoko