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All Journal Jurnal Pengabdian Kepada Masyarakat Sakai Sambayan Syntax Literate: Jurnal Ilmiah Indonesia International Journal of Social Service and Research COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat SERUNAI Eduvest - Journal of Universal Studies Jurnal Penelitian Pendidikan Indonesia Asian Journal of Social and Humanities Multidisciplinary Indonesian Center Journal Indonesian Journal of Social Science and Education
Kartikawati, Dwi
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Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Neuroscience Social Sciences Other

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CORPORATE CRISIS COMMUNICATION IN THE AGE OF SOCIAL MEDIA: A LITERATURE REVIEW ON STRATEGIC ADAPTATION AND PUBLIC ENGAGEMENT Kartikawati, Dwi; Dian Metha Ariyanti; Purnomo
Indonesian Journal of Social Science and Education (IJOSSE) Vol. 1 No. 3 (2025): Vol. 1 No. 3 : Edisi September 2025
Publisher : JCI Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62567/ijosse.v1i3.1016

Abstract

This study explores the dynamics of corporate crisis communication in the digital age, with a particular focus on the role of social media platforms in shaping organizational strategies. Using a qualitative approach and library research method, the research systematically reviews academic literature, industry reports, and documented case studies to understand how corporations respond to crises in a hyper-connected environment. The study highlights how traditional theories such as Situational Crisis Communication Theory (SCCT) and Image Repair Theory (IRT) must be adapted to meet the demands of real-time, interactive, and ethically sensitive digital spaces. Through comparative analysis of successful and failed crisis responses—including global cases such as United Airlines and local cases such as Tokopedia—the research reveals that timely, transparent, and empathetic communication on social media significantly influences public perception and corporate reputation recovery. The findings emphasize that a well-designed digital crisis strategy must integrate technical responsiveness with human-centric values to restore trust and sustain long-term relationships with stakeholders. Keywords : crisis communication, corporate strategy, social media, digital reputation
PRAKTIK PENULISAN FEATUR DALAM MEMBANGUN LITERASI PADA ANAK-ANAK DI RPTRA MALINJO JAKARTA SELATAN Kartikawati, Dwi
Jurnal Pengabdian Kepada Masyarakat Sakai Sambayan Vol. 5 No. 2 (2021)
Publisher : Lembaga Penelitian dan Pengabdian Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/jss.v5i2.297

Abstract

Ketrampilan menulis jurnalistik perlu dikenalkan kepada anak-anak sekolah , supaya dapat mengembangkan kreatifitas mereka . Bentuk tulisan jurnalistik yang dimaksud adalah feature. Dengan feature kita menginformasikan segala sesuatu, baik itu fakta, data, maupun peristiwa, termasuk pendapat dan pandangan tentang berbagai macam hal dengan tujuan memberikan pemahaman atau edukasi terhadap berbagai hal yang terjadi di sekitar kita. dan dapat membangun literasi.. Kegiatan praktik penulisan ini ditujukan kepada Anak-anak di Ruang Publik Terpadu Ramah Anak (RPTRA) Malinjo Pejaten Jakarta Selatan. Hasil dari kegiatan pengabdian masyarakat mengenai praktik penulisan ini menunjukan antusiasme tinggi karena anak anak langsung mengaplikasikan tulisan mereka melalui internet. Dengan kegiatan ini anak-anak diharapkan mampu menjadi agen agen perubahan untuk hal-hal yang positif di masa depan, dengan mengembangkan kreatifitas dalam menulis sehingga kemampuan literasi mereka meningkat. Kata kunci: Praktik, Penulisan, Feature, Literasi
The Patriarchy Trap: The Role of Internalized Misogyny in Predicting Communicative Undermining Among Women Wahyudi, Anatasia; Kartikawati, Dwi
SERUNAI Vol. 5 No. 2 (2025): SERUNAI
Publisher : IDFoS Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63019/serunai.v5i2.98

Abstract

The global pursuit of gender equality is fundamentally challenged by a paradoxical social friction known as Communicative Undermining among Women (Y), where women engage in critical and diminishing behaviors toward their peers. This study investigates the psychological root cause of this phenomenon, focusing on Internalized Misogyny (X), defined as the unconscious adoption of negative gender stereotypes derived from a patriarchal environment. Grounded in Social Cognitive Theory (SCT), the research aims to statistically quantify how these internalized beliefs drive aggressive interpersonal communication and subsequently erode women’s collective self-efficacy. Following the quantitative framework proposed by Creswell (2016), a systematic four-stage procedure was employed: a pilot study (N=30) for instrument validation, main data collection via Google Forms from 102 women (aged 20-40) in DKI Jakarta, prerequisite assumption testing, and simple linear regression analysis using SPSS. The findings reveal that Internalized Misogyny has a positive and significant influence on Communicative Undermining, with a remarkably high predictive power (R2 = 70.1%, p < 0.001). This suggests that the internalization of detrimental gender stereotypes accounts for the majority of the variance in undermining behaviors. The study concludes that the "Patriarchy Trap" functions by redirecting systemic oppression into lateral conflict, thereby diminishing the self-efficacy of women targets. These results mandate a shift in deconstruction and gender-critical literacy over surface-level conflict resolution to restore genuine women solidarity and collective resilience.
Co-Authors Dian Metha Ariyanti Fadillah, Siti Sekar Ayu Fadya Azizah Al Virandra Larasati, Sri Dewi Nurhasanah Nurhasanah Purnomo Silaban , Sondang Wahyudi, Anatasia Wardana , R Daniel Wisnu