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ANALISIS DIMENSI TINGKAT KEPUASAN KONSUMEN TERHADAP LOYALITAS PELANGGAN (STUDI PADA: PELANGGAN ARUM SALON JALAN KERTORAHARJO, KOTA MALANG) Sari, Ajeng Kartika
JURNAL AGREGAT Vol 4, No 2 (2019)
Publisher : Universitas Tribhuwana Tunggadewi

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Penelitian ini bertujuan untuk mengetahui: 1) seberapa besar tingkat kepuasan konsumen yang diukur dari kualitas pelayanan yang meliputi aspek reliability, assurance, tangible, empathy, dan responsivenes , 2) Seberapa erat hubungan tingkat kepuasan konsumen dan loyalitas pelanggan Arum Salon di Kota Malang. Sedangkan jenis penelitian ini adalah studi kasus pada Arum Salon di Kota Malang. Teknik pengumpulan data dilakukan dengan wawancara, dokumentasi dan kuesioner. Teknik analisis yang digunakan untuk mengetahui ada tidaknya hubungan antara kualitas pelayanan dengan loyalitas pelanggan terhadap tingkat kepuasan konsumen digunakan Regeresi Berganda. Untuk mengetahui hubungannya secara simultan digunakan uji F, dan untuk mengetahui hubungannya secara parsial digunakan uji t. Dari hasil penelitian diperoleh bahwa: 1) Terdapat hubungan positif secara simultan antara tingkat kepuasan kualitas pelayanan yang meliputi reliability, responsiveness, assurance, empathy dan tangiable terhadap loyalitas pelanggan. 2) Terdapat hubungan positif secara parsial antara tingkat kepuasan kualitas pelayanan yang meliputi reliability, responsiveness, assurance, empathy dan tangiable terhadap loyalitas dengan tingkat keakuratan menjelaskan sebesar 71,7 %.

Clove Extract and Grape Seed Oil Nanoemulsion for Oral Diseases Therapy: Antibacterial and Antioxidant Activities Hartati, Julia; Damayanti, Meta Maulida; Nur, Ismet Muchtar; Furqaani, Annisa Rahmah; Sari, Ajeng Kartika; Rachmawati, Meike; Siddiq, Tita Barriah; Fakih, Taufik Muhammad; Radina, Faqih
Global Medical & Health Communication (GMHC) Vol 11, No 3 (2023)
Publisher : Universitas Islam Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/gmhc.v11i3.12916

The growth of micro-organisms that acquire resistance to most commercially available antibiotics is occurring rapidly. Consequently, a pressing necessity exists to identify and detect new antimicrobial substances. This study aimed to analyze the antioxidant and antibacterial activity of nanoemulsion clove extract and grape seed oil. This research was conducted in June 2023 using experimental methods at the Research Laboratory of the Universitas Islam Bandung Pharmaceutical Study Program by developing a nanoemulsion preparation containing clove extract (Syzygium aromaticum L.) and grape seed oil (Vitis vinifera L.). Antioxidant activity was tested using the 2,2-diphenyl-1-picrylhydrazyl (DPPH) method. Antibacterial activity was tested using the agar diffusion method by measuring the growth inhibitory diameter of Staphylococcus aureus and Streptococcus mutans bacteria and divided into four groups formulas based on the addition of clove extract with different concentrations in the nanoemulsion base (FA=0.25%, FB=0.5%, FC=0.75%, and FD=1%) to see the best results. The result shows nanoemulsion preparations have antioxidant properties in the DPPH test. The FA formula has the highest IC50, namely 1,117.56 ppm. The antibacterial activity of Staphylococcus aureus and Streptococcus mutans has an inhibition zone, although it is still in the category of inhibiting bacterial growth, but does not kill growth. The nanoemulsion formulation, comprising clove extract and grape seed oil, has exhibited exceptional antioxidant properties and substantial antimicrobial efficacy against prevalent oral bacterial strains.

Effectiveness of natural lip balm cinnamon (Cinnamomum burmannii) in accelerating the incision wound healing process in rattus norvegicus Damayanti, Meta Maulida; Sari, Ajeng Kartika; Furqaani, Annisa Rahmah
Padjadjaran Journal of Dentistry Vol 34, No 3 (2022): November 2022
Publisher : Faculty of Dentistry Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/pjd.vol34no3.39593

ABSTRACT Introduction: Cinnamomum burmannii is commonly used in the treatment and is thought to be an anti-inflammation medicinal herb that may hasten recovery. Lip wound healing is a critical need for aesthetic performance. The purpose of this study is to evaluate the efficacy of natural lip balm C. Burmannii has been shown to speed up the healing of incision wounds in rats (Rattus norvegicus). Methods: This research was carried out in the laboratory biomedical Faculty of Medicine, Universitas Islam Bandung. In twenty-seven male rats weighing 200-300 g, a lip mucous incision of 10 mm length and 4 mm depth was surgically created. Simple random sampling was used to divide the animals into three treatment groups based on wound treatment after lip incision (The control group applied distillation water, the first group applied a lip balm placebo/base, and the second group applied natural lip balm C. burmannii) and then divided into three observation times (days 3rd, 7th, and14th). A lip biopsy was performed during each observation time to determine the success of the therapy. The macroscopic examination was carried out by counting the number of lip wounds that were closed around, while the microscopic examination was carried out by counting epithelialization with a Leica microscope and image raster software. Result: The length of the lip wound has greatly decreased in the C. Burmannii group with a p-value of 0,048 (p<0.05, and epithelialization was comparable across the board. Conclusion: The use of Cinnamomum burmannii natural lip balm is effective in accelerating lip wound healing by bringing the lip wound closer together. Effectiveness of Natural lip balm Cinnamon (Cinnamomum burmannii) in accelerating the incision wound healing process in Rattus norvegicus.Keywords: natural lip balm cinnamomum burmannii; wound closer; epithelialization

Pengaruh Perputaran Piutang Terhadap Arus Kas Dan Profitabilitas Perusahaan Sawit Pada Tahun 2021-2022 Sari, Ajeng Kartika; Agustina, Rachma
JFAS : Journal of Finance and Accounting Studies Vol. 6 No. 3 (2024): Oktober
Publisher : Prodi Akuntansi, Fakultas Ekonomi, Universitas Hasyim Asy'ari Tebuireng Jombang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33752/jfas.v6i3.7012

This research aims to determine whether there is an influence of receivables turnover on the cash flow and profitability of palm oil companies listed on the IDX for the 2021-2022 period. The data collection technique used in this research was purposeful sampling and a sample size of 42 palm oil companies registered on the IDX for 2021-2022 was obtained. Data analysis used the SPSS version 25 software method. The results of this research show that: (1) Receivables turnover has no effect on cash flow. (2) Receivables turnover has no effect on profitability.

Pengaruh Work Life Balance dan Pemberdayaan Terhadap Produktivitas Tenaga Medis Generasi Milenial Sari, Ajeng Kartika; Nurhidayah, Nurhidayah; Basalamah, Muhammad Ridwan; Pramudito, Ekvan Danang Setya
Jurnal Ilmiah Global Education Vol. 6 No. 2 (2025): JURNAL ILMIAH GLOBAL EDUCATION, Volume 6 Nomor 2
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/jige.v6i2.3812

This study aims to examine the influence of work-life balance and empowerment on the productivity of millennial doctors in Indonesia, given that this group dominates the medical workforce and faces increasing systemic challenges. The research method used is an explanatory quantitative approach with data analysis using Partial Least Squares Structural Equation Modeling (PLS-SEM) through SmartPLS 3.0 software. The research sample consisted of 100 millennial doctors in Indonesia, who were selected using purposive sampling. The results showed that work-life balance does not have a significant direct influence on the productivity of millennial medical personnel (p-value = 0.276), but has a positive influence on empowerment (p-value = 0.000). In addition, empowerment is shown to have a significant positive influence on productivity (p-value = 0.000), and empowerment also acts as a mediator that strengthens the relationship between work-life balance and millennial medical personnel productivity, empowerment also acts as a catalytic mechanism that transforms work-life balance experiences into improved professional performance. This dimension is in line with previous research. These findings highlight the importance of empowerment in creating a work ecosystem that supports work-life balance and improves productivity. Policies that integrate empowerment with work-life balance can create a conducive work environment for millennial doctors, which not only improves their well-being but also enables them to achieve optimal performance. Therefore, the development of policies that support these two factors will contribute to the quality of medical services in Indonesia.

Pengaruh Perputaran Piutang Terhadap Arus Kas Dan Profitabilitas Perusahaan Sawit Pada Tahun 2021-2022 Sari, Ajeng Kartika; Agustina, Rachma
JFAS : Journal of Finance and Accounting Studies Vol. 6 No. 3 (2024): Oktober
Publisher : Prodi Akuntansi, Fakultas Ekonomi, Universitas Hasyim Asy'ari Tebuireng Jombang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33752/jfas.v6i3.7012

This research aims to determine whether there is an influence of receivables turnover on the cash flow and profitability of palm oil companies listed on the IDX for the 2021-2022 period. The data collection technique used in this research was purposeful sampling and a sample size of 42 palm oil companies registered on the IDX for 2021-2022 was obtained. Data analysis used the SPSS version 25 software method. The results of this research show that: (1) Receivables turnover has no effect on cash flow. (2) Receivables turnover has no effect on profitability.

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