Articles
<![CDATA[PENGARUH KUALITAS PELAYANANTERHADAP KEPUASAN KONSUMEN INDOMARET KOTA BUKIT PURWAKARTA ]]>
<![CDATA[., Muliawan]]>;
<![CDATA[., Muhlis]]>
<![CDATA[ Economicus Vol. 12 No. 1 (2018): JUNI ]]>
Publisher : <![CDATA[Sekolah Tinggi Ilmu Ekonomi Dewantara ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.47860/economicus.v12i1.148
<![CDATA[The presence of Alfamart near Indomaret which has been standing, it will cause a scramble for customers between Indomart and Alfamart. This is happen at Indomaret of Kota Bukit Purwakarta that caused a decline in the average number of customers per day which shopping. On 2006 Indomaret at Kota Bukit has decreased that significantly by 22.22% compared to the average number of daily customers of 2005. The condition of latest, the average number of daily customers on 2007 (Januari-April) is decreasing as much as 1.20% compared to the average daily benefit of 2006. The research aims to understand the influence of the quality of service for customer satisfaction at Indomaret of Kota Bukit Purwakarta with full and simultaneous. The population that used is the customers Indomaret of Kota Bukit Purwakarta and sample is taken using Slovin formulas with the levels of trust 90%. The data analyze is used Multiple Linier Regression. The result of the research is to inform the quality of service which includes the tangible, realibility, responsive, assurance and empathy to depend on the particular satisfaction simultaneously. Responsive variable is variable which influence with full and has the biggest impact on customers satisfaction Indomaret of Kota Bukit Purwakarta.]]>
<![CDATA[PERSEPSI KONSUMEN TERHADAP PROSES PERSONAL SELLING DI PT TALENTS SPECTRUM CABANG DEPOK ]]>
<![CDATA[., Muhlis]]>;
<![CDATA[., Ruswanto]]>
<![CDATA[ Economicus Vol. 12 No. 2 (2018): DESEMBER ]]>
Publisher : <![CDATA[Sekolah Tinggi Ilmu Ekonomi Dewantara ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.47860/economicus.v12i2.157
<![CDATA[Personal selling is used in product marketing of PT. Talents Spectrum which is a form of direct communication between sales people who represent companies and potential customers. The object of research is consumers who buy the services of PT. Talents Spectrum Depok Branch. The purpose of this study was to determine consumer perceptions of the approach process, presentation stage, handle objections and closing sales in personal selling. Samples were taken using Slovin formula and analyzed using the Weighted Means Score (WMS). The results of the study showed that the entire process of personal selling carried out by the company's sales force had very good assessment criteria, with a value of 4.043. The process stage that has the smallest value is the presentation stage, with a value of 4.031. The smallest indicator of personal selling is self-introduction to the approach process with 3,917 and reconfirming the product explanation in the sales closing process with a value of 3,917.]]>
<![CDATA[PENGARUH KUALITAS PELAYANAN LOKET PENDAFTARAN TERHADAP KEPUASAN MASYARAKAT DI KANTOR PERTANAHAN KABUPATEN BOGOR ]]>
<![CDATA[., Muhlis]]>;
<![CDATA[Rahmania, Dinar]]>
<![CDATA[ Economicus Vol. 13 No. 1 (2019): JUNI ]]>
Publisher : <![CDATA[Sekolah Tinggi Ilmu Ekonomi Dewantara ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.47860/economicus.v13i1.168
<![CDATA[The purpose of this study was to determine the effect of reliability, responsiveness, assurance, attention, and physical evidence on community satisfaction partially or simultaneously. The method of collecting data for testing hypotheses using filling in questionnaires aimed at 100 respondents of people over the age of 17 who use the services at the registration counter.The results of multiple linear analysis show that the influence of service quality dimensions is R2 = 0.346, which means that the contribution of variable X (Service Quality) plays a role in influencing the Y variable (Community Satisfaction) of 34.6%. Based on the results of the t test the responsiveness and attention variables influence people's satisfaction. Judging from the results of the test f community satisfaction together is influenced by variables of reliability, responsiveness, assurance, attention, and physical evidence at the level of alpha significance of 10% or 90% confidence level. Based on the results of the t test the responsiveness and attention variables influence people's satisfaction.]]>
<![CDATA[PENGARUH KUALITAS PELAYANAN FRONTLINER TERHADAP KEPUASAN NASABAH PADA BANK BNI SYARIAH KCP KARTINI -DEPOK ]]>
<![CDATA[., Muhlis]]>;
<![CDATA[., Haryani]]>
<![CDATA[ Economicus Vol. 13 No. 2 (2019): DESEMBER ]]>
Publisher : <![CDATA[Sekolah Tinggi Ilmu Ekonomi Dewantara ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.47860/economicus.v13i2.175
<![CDATA[The purpose of this study was to determine how much the physical service variable, reliability, responsiveness, assurance and empathy affect customer satisfaction at BNI Syariah KCP Kartini. This study uses a questionnaire as an instrument to take a sample of 100 respondents, who are BNI Syariah KCP Kartini Depok customers. The results of data analysis using multiple linear regression showed that partially, just empathy had a positive and significant effect on customer satisfaction at BNI Syariah KCP Kartini. Simultaneously note that F statistic > F table so that Ho is rejected, meaning that together physical evidance, reliability, responsiveness, assurance and empathy affect satisfaction customer. The independent variable can explain the dependent variable that is customer satisfaction by 39.6% and the remaining 60.4 is explained by other variables not included in this analysis.]]>
<![CDATA[PENGARUH KUALITAS PELAYANAN DIVISI SALES TERHADAP KEPUASAN PELANGGAN DI PT NIPRESS, Tbk ]]>
<![CDATA[., Muhlis]]>;
<![CDATA[Mediterania, Siska]]>
<![CDATA[ Economicus Vol. 14 No. 1 (2020): JUNI ]]>
Publisher : <![CDATA[Sekolah Tinggi Ilmu Ekonomi Dewantara ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.47860/economicus.v14i1.182
<![CDATA[This study aims to determine the quality of service sales division of customer satisfaction at PT. Nipress, Tbk. This study uses a questionnaire as an instrument to take a sample of 77 respondents, who are customers at PT. Nipess, Tbk. Data analysis uses multiple linear regression. The results of data analysis using multiple linear regression showed that the reliability variable partially had a significant effect on customer satisfaction at PT. Nipress, Tbk. Simultaneously tangibles,, reliability, responsiveness, assurance and empathy have a significant effect on customer satisfaction. The magnitude of the influence of tangibles, reliability, responsiveness, assurance and empathy variables is 47.3% while the rest is influenced by other variables not discussed in this study.]]>
<![CDATA[PENGARUH KESADARAN WAJIB PAJAK, SANKSI PAJAK DAN PELAYANAN PAJAK TERHADAP KEPATUHAN WAJIB PAJAK ORANG PRIBADI PADA KANTOR PELAYANAN PAJAK PRATAMA CILEUNGSI, KABUPATEN BOGOR ]]>
<![CDATA[., Muhlis]]>;
<![CDATA[Trisna, Novi]]>
<![CDATA[ Economicus Vol. 14 No. 2 (2020): DESEMBER ]]>
Publisher : <![CDATA[Sekolah Tinggi Ilmu Ekonomi Dewantara ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.47860/economicus.v14i2.196
<![CDATA[This research is aimed to investigate the effect of taxpayer awareness, tax sanctions, and tax services on individual taxpayer compliance at the Pratama Cileungsi tax service office, Bogor regency. The population of this study is an individual taxpayer. This research used Accidental Sampling technique, amounting to 100 samples. The results showed that tax sanctions had a significant effect on the level of compliance. The results of the t test on the tax sanctions variable (X2) obtained t count of 5.505. The t test result for the tax sanction variable was 5.505> 1.985 with a significance level of 0.000 <0.5. The results of the value of Fcount> Ftable or 13.615> 2.36 collectively, the taxpayer awareness variable, tax sanctions and, tax services have a significant effect on individual taxpayer compliance. Linear regression test results obtained Y = 15.072 + 0.030 X1 + 0.607 X2 + 0.030 X3 + e. The result of the coefficient of determination test shows that the R Square value is 29.8 percent.]]>
<![CDATA[ANALISIS PENGENDALIAN INTERNAL PENCAIRAN PIUTANG DI PT VICTORY CIPTA MAKMUR CABANG SUKAHATI ]]>
<![CDATA[., Muhlis]]>;
<![CDATA[Riskya, Anita]]>
<![CDATA[ Economicus Vol. 15 No. 2 (2021): DESEMBER ]]>
Publisher : <![CDATA[Sekolah Tinggi Ilmu Ekonomi Dewantara ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.47860/economicus.v15i2.247
<![CDATA[The marketing strategy helps the company maintain its market share by using a credit sales policy so that accounts receivable arise which often experience problems in terms of disbursing units from leasing. This study uses a qualitative method with a descriptive approach because this research is not clear and there is no suitable data about the problem being studied. This research was conducted directly at PT Victory Cipta Makmur Sukahati Branch. The purpose of this study was to determine the constraints on disbursement of repayments through the Brainstorming method, then the results of the causes of these problems were searched based on the data and facts available at PT Victory Cipta Makmur Sukahati Branch, then an analysis was carried out using the Seven Tools For Quality Control analysis tool, in which this research using 3 analyzes,namely checksheets,Pareto diagrams,and fishbone diagrams. From the results of the study, it was concluded that internal control was less effective as seen from the final results of the fishbone diagram which explained the human factor in carrying out the billing process that was not in accordance with the company's SOP. There are suggestions for good corrective actions to control in the form of further checking on billing.]]>
<![CDATA[ANALISIS PENILAIAN TINGKAT KESEHATAN BANK DENGAN MENGGUNAKAN METODE RGEC PADA PT BANK MUAMALAT INDONESIA TBK PERIODE 2016 – 2020 ]]>
<![CDATA[., Muhlis]]>;
<![CDATA[Devi Eka Putri]]>
<![CDATA[ Economicus Vol. 16 No. 1 (2022): JUNI ]]>
Publisher : <![CDATA[Sekolah Tinggi Ilmu Ekonomi Dewantara ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.47860/economicus.v16i1.282
<![CDATA[This study aims to determine the health level of PT Bank Muamalat Indonesia Tbk using the Risk-based Bank Rating method in accordance with POJK Number 8/POJK.03/2014 concerning the Assessment of the Soundness Level of Islamic Commercial Banks and Sharia Business Units. This assessment covers 4 aspects, namely: Risk Profile, Good Corporate Governance, Earnings, and Capital or commonly called RGEC. This research uses a quantitative approach method. The data studied are quantitative data sourced from the annual financial statements and GCG reports of PT Bank Muamalat Indonesia Tbk for the period 2016 – 2020. The data collection technique in this study uses the documentation method. The data analysis technique used is descriptive analysis technique with the Risk-based Bank Rating or RGEC method consisting of Risk Profile (NPF and FDR), Good Corporate Governance (bank self-assessment), Earnings (ROA, ROE, and BOPO), and Capital (CAR). The results of this study indicate that during 2016 - 2020 the health level of PT Bank Muamalat Indonesia Tbk is in the position of Composite Rank 4 (PK 4) which is categorized as "unhealthy".]]>
<![CDATA[PENGARUH RASIO KEUANGAN TERHADAP NILAI PERUSAHAAN (Pada Perusahaan Sektor Makanan dan Minuman Yang Terdaftar di Bursa Efek Indonesia Periode 2015-2020) ]]>
<![CDATA[Satria Rukmana, Heru]]>;
<![CDATA[., Muhlis]]>;
<![CDATA[Zakaria Hamzah, Zeze]]>;
<![CDATA[Apriyanti, Annisa]]>
<![CDATA[ Economicus Vol. 16 No. 2 (2022): DESEMBER ]]>
Publisher : <![CDATA[Sekolah Tinggi Ilmu Ekonomi Dewantara ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.47860/economicus.v16i2.298
<![CDATA[This research was conducted to determine the effect of financial ratios on firm value. The variables in this study consisted of independent variables, namely the current ratio, debt to equity ratio, return on assets, and total asset turnover, while the dependent variable was the value of the food and beverage sector companies listed on the Indonesia Stock Exchange. The population in this study were all food and beverage sector companies listed on the Indonesia Stock Exchange during the 2015-2020 period. The sample selection used purposive sampling technique. The number of samples obtained as many as 10 companies. The data were analyzed by multiple linear regression method. The results of this study are the disclosure of the effect of current assets, debt to equity ratio, return on assets, and total asset turnover on firm value. significance 0.386 so that Ha1 is rejected; the variable debt to equity ratio (DER) has a positive and significant effect on firm value, as evidenced by the t-count result of 10,427 and a significance of significant effect on firm value, as evidenced by the t-count result of 2.782 with a significance of 0.007 so that Ha2 is accepted; the return on assets (ROA) variable has a positive and 0.000 so that Ha3 is accepted; The total asset turnover variable has a negative and significant effect as evidenced by the t-count result -2.091 with a significance of 0.041 so that Ha4 is rejected.]]>
<![CDATA[PENGARUH KOMUNIKASI DAN KOMPENSASI TERHADAP KINERJA PEGAWAI KANTOR KECAMATAN CIAMPEA KABUPATEN BOGOR ]]>
<![CDATA[Ilyas, Yasnimar]]>;
<![CDATA[., Muhlis]]>;
<![CDATA[Anwar, Syaiful]]>;
<![CDATA[Ramdan, Zulkifli]]>
<![CDATA[ Economicus Vol. 16 No. 2 (2022): DESEMBER ]]>
Publisher : <![CDATA[Sekolah Tinggi Ilmu Ekonomi Dewantara ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.47860/economicus.v16i2.299
<![CDATA[This study aims to determine the effect of communication and compensation both partially and simultaneously on employee performance in the Ciampea District office, Bogor Regency. The results showed that: (1) The results of the partial hypothesis test proved that communication had a positive and significant effect on employee performance in Ciampea District, Bogor Regency, with a t-count of 9.133 > t-table of 2.028 and a significance value of 0.000 <0.05. (2) The results of hypothesis testing partially prove that compensation has a positive and significant effect on employee performance in Ciampea District, Bogor Regency with a t count of 8.436 > t table of 2.028 and a significance value of 0.000 <0.05. (3) The results of simultaneous hypothesis testing prove that communication and compensation simultaneously have a positive and significant effect on employee performance in Ciampea District, Bogor Regency with an F count of 111,585 > F table of 2.866 and a significance of 0.000 <0.05. (4) The results of the determination coefficient test obtained an adjusted R² value of 0.863. This proves that 86.3% of employee performance in Ciampea District, Bogor Regency is influenced by communication and compensation, while the remaining 13.7% is influenced by other variables which were not examined in this study.]]>
