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-S-QUAL, CUSTOMER SATISFACTION, AND LOYALTY INTENTION OF MY BLUE BIRD AN OFFLINE TO ONLINE EXPANSION OF A TAXI BUSINESS Pratiwi, Lintang; Aprianingsih, Atik
Journal of Business and Management Vol 7, No 3 (2018)
Publisher : Journal of Business and Management

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Abstract

Abstract. In this modern era where transportation takes a big role in helping people to deal with their activities, online transportation comes up with the purpose to make the transportation process become much more easier. Blue Bird is the only conventional taxi company that offers online reservation system. They wants to sustain and gain loyal customers. The purpose of this research is to determine e-service quality relation with customer satisfaction towards My Blue Bird app. An online questionnaire was spread to 245 respondents. The finding of this study shown that there is significant relationship between efficiency and customer satisfaction, and significant relationship between customer satisfaction to loyalty intention. However, there are also insignificant relationship between system availability and privacy towards customer satisfaction. Keywords: E-S-QUAL, Customer Satisfaction, Loyalty Intention, Online Transportation
Preliminary study on the potential of topical anaesthesia from betel leaf and clove leaf extract Ronal, Ahmad; Astuti, Fadhilah Nadya; Pratiwi, Lintang; Prihastari, Lisa
Padjadjaran Journal of Dentistry Vol 33, No 3 (2021): November
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/pjd.vol33no3.29616

Abstract

Introduction: Betel leaf (Piper betle Linn.) and clove leaf (Syzygium aromaticum) are Indonesian herbs which are known to cause a numb sensation. The main ingredients of betel leaf, which act as an anesthetic, are caryophyllene, eugenol, methyl eugenol, eucalyptol (1.8-cineol), linalool, α-Pinene, estragole, while cloves have local anesthetic effects through their ingredients, namely eugenol, and β-Caryophyllene. Research on the benefits of these two ingredients as topical anesthetics in Indonesia is still rare. This study was aimed to describe the potential of betel leaf and clove leaf extract as a topical anesthetic in Wistar rats. Methods: This research was a laboratory experimental research with simple randomized controlled design. The sample consisted of 6 male Wistar rats, each of which was given four treatments, namely extract with a concentration of 50%, 75%, and 100%, and topical anaesthetic benzocaine 20% as a control. Each treatment was tested using an electric stimulator and observed onset, duration of action, and depth of topical anaesthesia. The data were processed using descriptive statistics with tables and graphs. Results: Betel leaf extract with a concentration of 100% had a better mean onset, duration of work, and depth of anesthesia than the 20% benzocaine control, whereas 75% clove leaf extract had the longest duration of action compared to 20% benzocaine and 100% concentration was the topical anesthetic agent with the highest anesthetic depth. Conclusion: Based on the onset, duration of action, and depth of anesthesia, betel leaf, and clove leaf have potential as topical anesthetic agents.
Faktor - Faktor Yang Mempengaruhi Penggunaan SAK EMKM Pada Usaha Mikro dan Kecil (UMK) di Kecamatan Natar Lampung Selatan Pratiwi, Lintang; Astuti, Sri; Muhayin A. Sidik, M.
Journal of Accounting and Finance Management Vol. 6 No. 6 (2026): Journal of Accounting and Finance Management (January - February 2026)
Publisher : DINASTI RESEARCH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jafm.v6i6.3008

Abstract

Usaha mikro dan kecil (UMK) banyak dipilih masyarakat karena pengelolaannya yang mudah, kebutuhan modal yang relatif kecil, serta fleksibilitas dalam menjalankan usaha. Namun demikian, masih banyak pelaku UMK yang belum memahami pentingnya informasi akuntansi, khususnya penyusunan laporan keuangan sesuai SAK EMKM. Tujuan penelitian ini adalah untuk mengetahui pengaruh Latar Belakang Pendidikan, Skala Usaha, Pemahaman Akuntansi, Pemberian Informasi dan Sosialisasi terhadap Penggunaan SAK EMKM pada Usaha Mikro dan Kecil (UMK) di Kecamatan Natar. Metode penelitian menggunakan pendekatan kuantitatif dengan teknik survei melalui kuesioner. Populasi pada penelitian ini adalah 108 pelaku UMK di Kecamatan Natar. Teknik pengambilan sampel dilakukan dengan teknik total sampling dan pengolahan data menggunakan program SPSS 26. Hasil penelitian menunjukkan bahwa Latar Belakang Pendidikan, Pemahaman Akuntansi, Pemberian Informasi dan Sosialisasi berpengaruh terhadap Penggunaan SAK EMKM. Sedangkan Skala Usaha tidak berpengaruh terhadap Penggunaan SAK EMKM pada UMK di Kecamatan Natar. Temuan ini diharapkan dapat menjadi masukan bagi pelaku UMK untuk memahami manfaat dan pentingnya penerapan SAK EMKM dalam mendukung pengelolaan dan pengembangan usaha, serta memberikan manfaat bagi mahasiswa dalam menambah pengetahuan mengenai faktor-faktor yang mempengaruhi penggunaan SAK EMKM.