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All Journal Novum : Jurnal Hukum VA Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Pengabdian Masyarakat Multidisiplin Jurnal Bisnis, Manajemen, dan Ekonomi International Journal of Multidisciplinary: Applied Business and Education Research Jurnal Bisnis dan Kewirausahaan Journal Of Human And Education (JAHE) Prosiding Simposium Nasional Rekayasa Aplikasi Perancangan dan Industri JUPADAI : Jurnal Pengabdian Kepada Masyarakat JOURNAL OF HEALTH MANAGEMENT RESEARCH Journal of Business and Information System
Setyawan, Didik
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Journal : JOURNAL OF HEALTH MANAGEMENT RESEARCH

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Analisis Faktor-faktor Yang Mempengaruhi Niat Pengguna Untuk Terus Menggunakan Aplikasi SatuSehat Pakereng, Yumina Yuti; Setyawan, Didik; Sugiyarmasto, Sugiyarmasto
Journal of Health Management Research Vol 3 No 1 (2024): Journal of Health Management Research
Publisher : Bagian Penelitian & Pengabdian Masyarakat STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37036/jhmr.v3i1.466

Abstract

Background: Various problems that occur in the SatuSehat app make user satisfaction and intention to continue using the app even lower. So research on factors that can increase user satisfaction to continue using the SatuSehat app needs to be done. Aims: The purpose of this research was to investigate the willingness to persist in using the SatuSehat app. This willingness is impacted by both satisfaction and awareness of health. Additionally, satisfaction and health awareness are affected by an intermediary variable known as expected confirmation. Expected confirmation, in turn, is influenced by three factors: privacy security, system quality, and accuracy. Methods: Information was collected via surveys given to the general population meeting specific criteria and having experience with the SatuSehat app. A total of 211 individuals were included in the sample, selected through purposive sampling. To assess the validity, Structural Equation Modeling (SEM) Analysis with the AMOS method was employed. Results: The data analysis findings in this study indicate that both satisfaction and health awareness positively influence the intention to persist in using the app. Furthermore, expected confirmation positively affects both satisfaction and health awareness. Privacy security, system quality, and accuracy positively affect expectation confirmation. Conclusion: Individual expectations that are confirmed through the use of the app increase individual satisfaction and perceived health awareness. The high privacy security and quality of the application system in accordance with individual expectations and perceptions provide expectations for individuals to continue using the app. The accurate health information provided by the app also creates individual expectations to continue using the app.
Co-Authors Among Budiadi, Nang Anita Indrasari Arif Wibawa, D. Andang Ashari, Muhammad Zul Astuti Herawati, Dewi AYU RAHMAWATI Budi Atmoko, Waluyo Chamara, Carretha Viola Dewi Astuti Herawati Dewi, Tri Angga Dian Kresnadipayana Fatsya, Nur Hayati Hardjito, Yunus Hariyanti, Widi INDAH CHRYSANTI ANGGE Intan Eka Saputri, Maria Odelia Khairimawati, Maudhyna Muftiyanto, R. Taufiq Nur Nang Among Budiadi Noliana, Maria Sanggita Putri Noor, Finisha Mahaesti Nur Aklis Pakereng, Yumina Yuti Peni Pujiastuti Rahmadina, Nadia Rahman Siddiq, Faiz Satria, Arif Rizki Shidiq, Faiz Rahman Siddiq, Faiz Rahman Sugiarti Sugiarti Sugiyarmasto Sugiyarmasto, Sugiyarmasto Suseno Suseno Triyuliantari, Desy Kartika Waluyo Budi Atmoko, Waluyo Budi Wibawa, Dionysius Andang Arif Wirmaningsih, Maya Aprian Yari Mukti Wibowo Yulandari, Ariefah