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Optimizing purchasing procedures for procurement at serenity spa and salon of Hotel LMB Sudarmini, Ni Made; Kencanawati, Anak Agung Ayu Mirah; Sukmawati, Ni Made Rai; Ariningsih, Ni Putu; Mazher, Muhammad Ahmad
Journal of Commerce, Management, and Tourism Studies Vol. 3 No. 3 (2024): Dec 2024
Publisher : YAYASAN MITRA PERSADA NUSANTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jcmts.v3i2.133

Abstract

This study investigates the purchasing procedures for the procurement of goods required by Serenity Spa and Salon at Hotel LMB. The research aims to identify inefficiencies and suggest improvements for a more streamlined process. Data was collected through a combination of qualitative interviews, observation, and document study with key personnel and quantitative analysis of procurement records over the past year. The findings highlight several areas where current practices fall short, particularly in supplier selection and inventory management. Recommendations include adopting a more rigorous supplier evaluation framework and implementing an automated inventory tracking system. These changes are expected to enhance operational efficiency, reduce costs, and ensure timely availability of high-quality products. The study concludes with a discussion of the potential impact on overall service quality at Serenity Spa and Salon.
Komodifikasi Kerajinan Anyaman Ata Sebagai Cenderamata: Co-modification of Anyaman Ata as Souvenir Ariningsih, Ni Putu
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 3 No. 1 (2024): Jurnal Ilmiah Pariwisata dan Bisnis Januari 2024
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v3i1.674

Abstract

ANALISIS PENGARUH PERCEIVED VALUE DAN CUSTOMER SATISFACTION TERHADAP CUSTOMER LOYALTY PADA VOSCO COFFEE MALANG Ariningsih, Ni Putu
Jurnal Ilmiah Mahasiswa FEB Vol. 4 No. 2
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

      Penelitian ini bertujuan untuk mengetahui pengaruh perceived value dan customer satisfaction terhadap customer loyalty Vosco Coffee Malang. Jenis penelitian ini adalah explanatory research yang menjelaskan hubungan kausal antara variabel-variabel melalui pengujian hipotesis. Pengumpulan data dalam penelitian ini menggunakan kuisioner dan studi literatur.      Penelitian ini menggunakan sampel sebanyak 150 responden yang diambil dari populasi konsumen Vosco Coffee. Pengambilan sampel menggunakan teknik purposive sampling. Karakteristik sampel yang dipilih yaitu, minimal berusia 16 tahun, minimal pernah 1 kali mengunjungi Vosco Coffee Malang, dan mempunyai keinginan untuk mengunjungi kembali Vosco Coffee Malang. Alat uji yang digunakan untuk menguji instrumen penelitian ini berupa uji validitas, uji reliabilitas, dan uji asumsi klasik. Metode analisis yang digunakan dalam penelitian ini adalah uji regresi linier berganda dan uji hipotesis dilakukan menggunakan uji t, uji f dan uji dominan.      Dari hasil pengujian ini dapat disimpulkan dengan uji t bahwa variabel perceived value mempunyai pengaruh secara signifikan terhadap variabel customer loyalty Vosco Coffee Malang dan variabel customer satisfaction juga mempunyai pengaruh secara signifikan terhadap variabel customer loyalty Vosco Coffee Malang, sedangkan dengan uji f dapat disimpulkan bahwa variabel perceived value dan variabel customer satisfaction secara bersama-sama berpengaruh terhadap variabel customer loyalty Vosco Coffee Malang, dan melalui koefesien regresi, perceived value lebih dominan mempengaruhi customer loyalty Vosco Coffee Malang.Kata kunci: Perceived Value, Customer Satisfaction, Customer Loyalty.
Komodifikasi Kerajinan Anyaman Ata Sebagai Cenderamata: Co-modification of Anyaman Ata as Souvenir Ariningsih, Ni Putu
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 3 No. 1 (2024): Jurnal Ilmiah Pariwisata dan Bisnis Januari 2024
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v3i1.674

Abstract

Kerajinan Anyaman ata merupakan oleh-oleh khas Desa Seraya Kabupaten Karangasem sebagai salah satu komponen budaya yang dapat dikunjungi wisatawan di Seraya. Kerajinan Anyaman ata yang diproduksi di Desa Seraya dijadikan oleh-oleh khas destinasi wisata di Kabupaten Karangasem. Anyaman ata awalnya digunakan untuk kebutuhan sehari-hari masyarakat pedesaan dan keperluan upacara keagamaan. Perkembangan pariwisata menyebabkan kerajinan anyaman ata di Desa Seraya bervariasi dan mengubah pola konsumsi tergantung permintaan konsumen. Komodifikasi mengubah aspek kehidupan bermasyarakat. Perubahan tersebut pada akhirnya memunculkan kreativitas untuk menciptakan kerajinan Anyaman ata yang sesuai dengan selera pasar dan permintaan konsumen dengan tujuan memperoleh keuntungan sebesar-besarnya. Ko-modifikasi mempengaruhi seni kriya dalam industri ata di Desa Seraya. Berdasarkan perkembangan tersebut permasalahan pokok yang dibahas adalah bagaimana proses komodifikasi oleh-oleh anyaman ata di Desa Seraya Kabupaten Karangasem. Teori-teori yang digunakan untuk membahas permasalahan tersebut adalah teori ko-modifikasi, teori perubahan sosial budaya konsumen. Dalam pemilihan informan digunakan metode “purposive sampling dan snowball”. Teknik analisis yang digunakan adalah deskriptif kualitatif dengan sifat induktif. Anyaman ata craft is a typical souvenir of Seraya Village in Karangasem Regency as one of the cultural components that tourists can visit in Seraya. The woven ata craft produced in Seraya Village is made into a typical souvenir destination in Karangasem Regency. Initially used for the daily needs of rural communities and religious ceremonies, the ata weaving has evolved due to tourism development, varying based on consumer demand. The commodification has transformed societal aspects, leading to creativity in creating woven ata crafts that cater to market preferences and consumer demands to maximize profits. Commodification influences the craft industry in Seraya Village. The main issue discussed is the commodification process of ata woven souvenirs in Seraya Village, Karangasem Regency, using theories such as commodification theory and consumer socio-cultural change theory. The informant selection method includes purposive sampling and snowball technique, with a qualitative descriptive analysis approach of an inductive nature.
When High Spending Meets Low Walkability: The Accessibility Paradox in a Living Heritage Urban District Astuti, Anak Agung Ayu Gita Kusuma; Widjaya, I Gusti Ngurah Oka; Mirayani, Ni Kadek Sri; Ariningsih, Ni Putu; Savitri, Ni Wayan Gita Sadhana
Global Review of Tourism and Social Sciences Vol. 2 No. 2 (2026): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i2.479

Abstract

This study examines the structural paradox between high tourist expenditure concentration and infrastructural accessibility constraints in the Gajah Mada Heritage Area, Denpasar. Drawing on secondary data from the 2025 Denpasar Tourist Expenditure Survey, the study analyses micro spending patterns, attraction preferences, and satisfaction with traffic conditions using descriptive and gap analysis approaches. Results reveal that retail spending accounts for 20 percent of average daily domestic tourist expenditure, with visitation to shopping zones exceeding 80 percent, confirming the area’s function as a cultural shopping district. However, 49 percent of domestic visitors report dissatisfaction with traffic congestion, indicating a critical accessibility deficit. Tourist interest in living heritage attractions significantly exceeds that of static historical sites, suggesting a shift toward performative authenticity. The findings demonstrate that spatial constraints generate implicit economic costs by limiting dwell time and consumption opportunities. Revitalization strategies must therefore prioritize walkability oriented planning to sustain economic vitality in urban heritage corridors.
Enhancing the competitiveness of Pinge tourism village: Integrated strategies for sustainable rural destination development Nadera, Putu Melia Chandra Dewi; Nadra, Nyoman Mastiani; Ariningsih, Ni Putu
Journal of Commerce, Management, and Tourism Studies Vol. 4 No. 3 (2025): Dec 2025
Publisher : YAYASAN MITRA PERSADA NUSANTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jcmts.v4i3.417

Abstract

This study aims to formulate and analyse effective strategies to promote Pinge, a tourist village in Tabanan, Bali, as a competitive and sustainable rural tourism destination. The research adopts a qualitative descriptive approach, utilizing data collected through observations, in-depth interviews with stakeholders (including local community members, tourism managers, and government officials), focus group discussions, and document analysis. SWOT (Strengths, Weaknesses, Opportunities, Threats) and Analytical Hierarchy Process (AHP) methods are employed to identify internal and external factors influencing Pinge’s tourism development and to prioritize strategic actions. The analysis reveals that Pinge possesses significant natural, cultural, and agricultural assets, supported by strong community participation and the unique subak irrigation system. However, challenges such as limited marketing capacity, insufficient public facilities, and low digital literacy hinder optimal promotion. The study concludes that integrated strategies—such as capacity building for human resources, digital marketing optimization, collaborative partnerships, and the development of thematic tourism products—are essential for enhancing Pinge’s visibility and visitor appeal. Strengthening community-based organizations (Pokdarwis), improving infrastructure, and leveraging local wisdom (Tri Hita Karana) are also critical for long-term sustainability. The findings provide practical recommendations for policymakers, tourism managers, and local communities to foster inclusive growth and sustainable destination management in rural Bali.