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All Journal Jurnal EMT KITA Jurnal Mantik Enrichment : Journal of Management ORAHUA : Jurnal Pengabdian Kepada Masyarakat
Manurung, Rianto
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Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Other

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The influence of organizational culture and motivation on employee performance at Banyan Tree Bintan Tambunan, Susi Marta; Afni, Riza; Manurung, Rianto
Jurnal Mantik Vol. 8 No. 2 (2024): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i2.5272

Abstract

Hotels are one of the destinations for tourists to rest before continuing their tourist destination. This is of course related to tourist satisfaction. The measure of tourist satisfaction is employee performance. Employee performance is also influenced by organizational culture and motivation. Organizational culture and motivation have a big influence in terms of improving performance. Based on this, this research was carried out with a sample of 80 people with questions using Likert scale measurements carried out using tests. This research instrument includes validity tests, reliability tests, multiple linear regression analysis. To test the classical assumptions, the normality test, multicollinearity test and heteroscedasticity test are used. To test the feasibility of the model, it includes the F test, R2 and t test using Excel and SPSS tools to obtain results that organizational culture and motivation influence employee performance both partially and simultaneously
Pelatihan Komunikasi Untuk Menghadapi Dunia Kerja Pada Perguruan Tinggi Akademi Pariwisata Medan Hotel School Riza Afni; Manurung, Rianto; Tambunan, Susi Marta; Tambunan, Sontina Griche; Yanti Nirmala
ORAHUA : Jurnal Pengabdian Kepada Masyarakat Vol. 1 No. 02 (2024): Januari
Publisher : Faatuatua Media Karya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70404/orahua.v1i02.49

Abstract

Komunikasi yang efektif merupakan keterampilan kunci yang sangat penting dalam menghadapi dunia kerja. Keterampilan komunikasi yang baik dapat membantu diri membangun hubungan yang kuat di tempat kerja, memecahkan masalah, dan memajukan karier. Namun berbagai macam masalah komunikasi kerap kali muncul, mulai pada tataran makro di pemerintahan, di korporasi sampai pada level mikro di kehidupan sehari-hari. Berbagai masalah komunikasi sangat penting untuk dipahami lebih dalam agar pada sisi yang lain terus meningkatkan keterampilan berkomunikasi sehingga proses komunikasi berjalan dengan efektif. Terwujudnya komunikasi yang efektif tentu memerlukan ketrampilan komunikasi, salah satunya adalah untuk karier seseorang di segala bidang pekerjaan. Seseorang diharapkan dapat bekerjasama secara efektif dengan orang lain, menyajikan gagasan secara efektif dan lain sebagainya. Metode yang digunakan dalam kegiatan PKM adalah dengan melakukan penyuluhan dengan pihak mitra dengan peserta dari mahasiswa Perguruan Tinggi Akademi Pariwisata Medan Hotel School. Penyuluhan dilakukan secara langsung di tengah setelah masa peralihan suasana pandemic covid 19 dengan mengedepankan simulasi atau roleplay pada peserta. Penyuluhan ini menunjukkan adanya antusianisme peserta dan juga peningkatan keterampilan berkomunikasi efektif sehingga dapat dilakukan secara berkelanjutan.
Model of the influence of training, compensation, and work-life balance on employee performance with job satisfaction as an intervening variable Manurung, Rianto; Afni, Riza; Tambunan, Susi Marta
Enrichment : Journal of Management Vol. 15 No. 6 (2026): Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v15i5.2437

Abstract

This study aimed to analyze the influence of training, compensation, and work-life balance on employee performance with job satisfaction as an intervening variable. A quantitative explanatory design was used, and data were obtained from respondents through a structured Likert-scale questionnaire. Structural equation modeling was applied to examine the causal relationships among all variables. The findings showed that training, compensation, and work-life balance had a significant positive effect on job satisfaction. The results also revealed that job satisfaction had a significant positive effect on employee performance. Furthermore, job satisfaction partially mediated the influence of training and compensation on employee performance and fully mediated the effect of work-life balance on employee performance. These findings indicated that organizations that provided adequate training, fair compensation, and supportive work-life balance created higher levels of job satisfaction, which in turn enhanced employee performance. This study offered meaningful insights for organizations seeking to improve productivity through the development of effective human resource management practices
Strategi Pengelolaan Hotel Berbasis Kearifan Lokal dalam Mendukung Pariwisata Berkelanjutan di Sumatera Utara Afni, Riza; Tambunan, Susi Marta; Manurung, Rianto; Sinay, Kaleb Yusuf
Jurnal EMT KITA Vol 10 No 3 (2026): JULY 2026
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v10i3.7109

Abstract

This study aims to analyze hotel management strategies based on local wisdom to support sustainable tourism in North Sumatra. Local wisdom, as a cultural value that lives in the community, has great potential in creating service differentiation and increasing the competitiveness of the sustainability-oriented hotel industry. The research method used is a qualitative approach with data collection techniques through in-depth interviews, observation, and documentation at several hotels that implement elements of local wisdom in their operations. Data analysis was conducted using thematic analysis techniques to identify the applied strategy patterns. The results show that hotel management strategies based on local wisdom can be realized through the integration of cultural values ​​in architectural design, the provision of regional culinary specialties, culture-based services, and empowerment of local communities. The implementation of these strategies has been proven to increase tourist satisfaction, strengthen destination identity, and support economic, social, and environmental aspects within the framework of sustainable tourism. However, challenges faced include limited human resources, a lack of standardization of the application of local wisdom, and minimal integrated policy support. This study implies that synergy between hotel industry players, the government, and local communities is essential to optimize the application of local wisdom as a sustainable hotel management strategy. These findings are expected to be a reference for policies on the development and implementation of hotel management that supports sustainable tourism in Indonesia.
Co-Authors Afni, Riza Sinay, Kaleb Yusuf Tambunan, Sontina Griche Tambunan, Susi Marta Yanti Nirmala