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All Journal Al-Iktisab: Journal of Islamic Economic Law Al-Muqayyad SERUNAI FENOMENA: Journal of Social Science Shahih : journal of islamicate multidisciplinary Islamic Micro Finance Journal Madania: Jurnal Kajian Keislaman
Purnomo, Joko Hadi
Unknown Affiliation
Religion Humanities Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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Journal : SERUNAI

 1 
Citizen Charter Implementation at Soko Community Health Center, Tuban Regency Taufiq, Ahmad; Purnomo, Joko Hadi
SERUNAI Vol. 1 No. 1 (2021): SERUNAI
Publisher : IDFoS Indonesia

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Abstract

This research aimed to describe how the implementation of the citizen charter at Soko Community Health Center, the role and behavior of the service apparatus at Soko Community Health Center after the signing of the service notice, as well as the completeness of the supporting facilities and infrastructure as promised in the service at Soko Community Health Center. Qualitative research method was used in this research. The results showed that the types of services provided by Soko Community Health Center were generally well implemented according to the citizen charter. The service promises provided included the service types, the suitability between the service type and service personnel, services for TB patients, immunization services, leprosy establishment services, maternity and emergency services, inpatient services, administrative services for referral letters and health letters. However, there were several things noted for improvement, for example related to services at Maternal dan Child Health (MCH) Poly, the timeliness of services, public ignorance about special services for TB patients (83%), immunization (56.3%), services for leprosy patients (91.7%), delivery services emergency department in which 83.3% stated that it was appropriate, only 16.7% of respondents surveyed said they did not know, as well as several other records found in the field. Keywords: Implementation, Citizen Charter, Community Health Center
Corporate Social Responsibility (CSR): Mapping, Opportunities, Constrains, and Development Strategies in Bojonegoro Regency Purnomo, Joko Hadi; Anam, Moh. Saiful
SERUNAI Vol. 1 No. 1 (2021): SERUNAI
Publisher : IDFoS Indonesia

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Abstract

The purpose of this research was to identify and map Corporate Social Responsibility (CSR) and its forms in Bojonegoro Regency, identify the problems, opportunities and constraints in realizing CSR in Bojonegoro Regency, and formulate the most ideal CSR model development strategy in Bojonegoro Regency to be applied in the future. The research design used in this research was a combination of qualitative and quantitative approaches. The results of this research were CSR Implementation Patterns, including: Partnership, Community Empowerment, and Charity. The capacity of CSR activities includes amount of funds, number of Beneficiaries, and characteristics of beneficiaries. In 2014 the amount of CSR funds was Rp. 30,257,550,000. The number of individual beneficiaries was 2,730 people, while the CSR beneficiaries in the form of groups were 55 groups, while those in the form of organizations were 170 organizations. There were 112 villages that became CSR beneficiaries. The capability of implementing CSR included: the implementation of the CSR program has been in accordance with the program’s objectives when it was planned in accordance with the statement of 84% of companies. However, in the transparency sector, the CSR program had not been implemented optimally, it was approved by 76% of companies becoming the research respondents. The level of community participation in the CSR implementation was still low, as stated by 70% of companies. The sustainability of the CSR program had not run optimally marked by the level of program suitability that was still inappropriate. The synergy between companies and the government had not run smoothly, as research results only 68% of companies stated that it was appropriate.
Co-Authors Ahmad Taufiq Anisah, Ana Nur Hidayati, Niswatin Nurul Mar'ah, Ana Kholifatul Moh. Saiful Anam Muctharom, Moch. Zaenal Azis Muthmainnah, Khoiriyah Rusgianto, Sulistya Wahyudi, M. Eko