Article Per Year (5 Year)
p-Index From 2021 - 2026
3.212
P-Index
This Author published in this journals
All Journal Jurnal Sistem dan Informatika JUTIK : Jurnal Teknologi Informasi dan Komputer WIDYABHAKTI Jurnal Ilmiah Populer Jurnal Multidisiplin West Science Conference on Business, Social Sciences and Technology (CoNeScINTech) West Science Social and Humanities Studies Science Information System and Technology West Science Nature and Technology Prosiding Seminar Nasional Ilmu Sosial dan Teknologi (SNISTEK)
Anggun Nugroho
Institut Teknologi Dan Bisnis STIKOM Bali
Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

Published : 31 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 31 Documents
Search

 1   2   3   4 
Analysis of Privacy Protection Mechanism and Information Security Policy as Antecedents of User Trust in E-Commerce Platforms in Indonesia Agus Purwanto; Joko Santoso; Affan Irfan Fauziawan; I Wayan Karang Utama; Anggun Nugroho
West Science Information System and Technology Vol. 4 No. 02 (2026): West Science Information System and Technology
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsist.v4i02.3045

Abstract

The rapid growth of e-commerce in Indonesia has increased the importance of personal data protection and information security in building consumer confidence. This study analyzes the effects of Privacy Protection Mechanisms and Information Security Policies on User Trust in e-commerce platforms in Indonesia. A quantitative research approach was employed using a cross-sectional survey involving 150 respondents who had experience using e-commerce platforms. Data were collected through a structured questionnaire measured using a five-point Likert scale and analyzed using Partial Least Squares Structural Equation Modeling with SmartPLS 3. The measurement model demonstrated satisfactory reliability and validity. The structural model showed that Privacy Protection Mechanisms had a positive and significant effect on User Trust, while Information Security Policies also had a positive and significant effect on User Trust. The model explained 61.7% of the variance in User Trust, with an R² value of 0.617 and a Q² value of 0.428, indicating satisfactory explanatory and predictive relevance. Information Security Policies emerged as the strongest predictor of User Trust. These findings confirm that both privacy governance and information security management are essential for strengthening consumer confidence in e-commerce platforms. E-commerce providers should therefore improve privacy transparency, user control, authentication, transaction security, fraud prevention, and incident response mechanisms to support sustainable digital trust.
Co-Authors . Edwar A.A. Gde A. Putra Ratu Asmara Affan Irfan Fauziawan Affan Irfan Fauziawan Agus Purwanto Agus Purwanto Anak Agung Gde Agung Putra Ratu Asmara ARIEF BUDI PRATOMO Arnes Yuli Vandika Bagiarta, I Gusti Ngurah Nyoman Edwar . Erlinda Mandasari Gede Harta Wiasa I Komang Try Adi Stanaya, I Komang Try Adi I Made Pandu Putra Riadi I Wayan Gede Narayana I Wayan Jepriana I Wayan Karang Utama I Wayan Karang Utama Indrianto . Indrianto Indrianto Indriyani Indriyani Iwan Iwan Joko Santoso Joko Santoso M. Azman Maricar Muhamad Samsudin Ni Kadek Sukerti Ni Luh Putri Srinadi Ni Nyoman Supuwiningsih Ni Putu Winten Sari Cahyaningrum Ni Wayan Deriani, Ni Wayan Putu Riska Yunita Srinandari Rahmad Syaifudin Ratna Kartika Wiyati Rully Fildansyah Shofwan Hanief Siti Zubaidah Wayan Karang Utama