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Journal : Jurnal Manajemen DIVERSIFIKASI

Pengaruh Standar Operasional Prosedur (SOP) Dan Insentif Terhadap Kinerja Karyawan PT Bank Mandiri Taspen Bandar Lampung Suwandi; Utami, Riyadini Riyan; Yusa, Viola De; Andani, Raudina Amalian
Jurnal Manajemen DIVERSIFIKASI Vol. 5 No. 2 (2025): Juni
Publisher : Universitas Muhammadiyah Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/diversifikasi.v5i2.9074

Abstract

A company always hopes to achieve better progress. To achieve this goal, the company willtry to improve employee performance. To improve employee performance, it is necessary toimplement detailed guidelines and provide compensation for the contribution given. Researchhas been conducted regarding the Effect of Standard Operating Procedures (SOP) andincentives on employee performance at PT. Mandiri Taspen Bandar Lampung. This researchused a quantitative approach to test the stated hypothesis. In this study, the paper used aclosed questionnaire, namely a questionnaire where the answers were already available. Therespondent just had to choose the answer according to the question. In this study, thepopulation consisted of all employees at PT. Bank Mandiri Taspen Bandar Lampung, ofwhich there were 44 employees. The sampling technique was a saturated sample where allmembers of the population were sampled. Data processing was carried out throughtabulation and carried out validity tests, reliability tests, normality tests, linearity tests, andmulticollinearity tests. The data analysis used multiple linear regression techniques. Thehypothesis used a t-test and F-test. The research results showed that the standard operationalprocedure variables (SOP) and incentives partially and simultaneously have a positive effecton employee performance