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All Journal JRMSI - Jurnal Riset Manajemen Sains Indonesia IJEBA (International Journal of Economic, Business & Applications) Getek : Jurnal Pengabdian Kepada Masyarakat
Fadillah, Erwin
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Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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The Effect of Leadership, Competency and Talents Management to Career Development Through Employees Performance of BPJS Health of Regional Division II Fadillah, Erwin; Hendriani, Susi; Samsir, Samsir
International Journal of Economic, Business & Applications Vol. 3 No. 1 (2018): International Journal of Economic, Business and Applications
Publisher : Program Pascasarjana, Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/ijeba.19

Abstract

This study was aimed to determine and analyze the influence between Leadership, Competence, and Talent Management on Career Development BPJS Health Division II Regional Performance as a variable Mediation. The population of this study were all leaders in BPJS Health Division II with the level of manager and assistant manager who totaled 121 people. The sample in this research is 99 people obtained by disproportionate stratified random sampling method. The instrument used for data collection is by ordinal scale model questionnaire. To test the hypothesis used descriptive analysis and PLS analysis.The result of data analysis shows that (1) the leadership has a significant positive effect on career development, (2) the competence has a significant positive effect on career development, (3) the competence has a significant negative effect on career development, (4) talent management has no significant positive effect on the development (5) leadership has a negative effect on insignificant to career development, (6) competence has no significant positive effect on leadership performance, (7) talent management has significant negative effect on leadership performance, (8) leadership performance is not a mediation variable between leadership career development, (9) leadership performance is not a mediating variable between competence on career development, (10) and leadership performance is not a mediating variable between talent management towards career development.
SOSIALISASI MANAJEMEN KESEHATAN IKAN SECARA MANDIRI DI DESA ARANIO KECAMATAN ARANIO KABUPATEN BANJAR Rimalia, Anny; Elrifadah; Aminah; Fadillah, Erwin
Jurnal Pengabdian Getek Vol. 1 No. 1 (2023): Getek : Jurnal Pengabdian Kepada Masyarakat
Publisher : LP2M UNIVERSITAS ACHMAD YANI BANJARMASIN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57216/getek.v1i1.538

Abstract

Kegiatan Pengabdian Pada Masyarakat (P2M) di Desa Aranio Kecamataan Aranio Kabupaten Banjar ini memiliki luaran kegiatan yakni (1) Meningkatnya keterampilan khalayak sasaran dalam menerapkan manajemen kesehatan ikan secara mandiri untuk kegiatan pembudidaya ikan di wilayah desa tesebut. (2) Bagi pengabdi, kegiatan P2M merupakan bagian dari Tri Dharma Perguruan Tinggi, dimana melalui kegiatan ini pengabdi menyebarluaskan ilmu pengetahuan dan teknologi yang dimiliki untuk khalayak sasaran. Metode pendekatan yang digunakan terhadap khalayak sasaran adalah metode ceramah. Ceramah disampaikan dengan mengumpulkan khalayak sasaran dalam satu tempat kemudian diberikan materi. Penyampaian materi dilakukan dengan menggunakan LCD, sehingga khalayak sasaran dapat menerima materi dengan jelas dan rinci. Setelah itu dilakukan tanya jawab dan diskusi, sehingga tercipta komunikasi secara dua arah antara pengabdi dan khalayak sasaran. Materi yang diberikan meliputi Manajemen Kesehatant ikan secara mandiri. Khalayak sasaran yang memperoleh keterampilan dan informasi dari pengabdi adalah masyarakat Desa Aranio.
INFLUENCE OF SERVICE QUALITY AND FARE TOWARD CUSTOMER SATISFACTION AND ITS IMPACT ON CUSTOMER LOYALTY OF EXPRESS TAXI IN JAKARTA Rizan, Mohammad; Fadillah, Erwin; Kresnamurti R. P., Agung
JRMSI - Jurnal Riset Manajemen Sains Indonesia Vol. 6 No. 2 (2015): Jurnal Riset Manajemen Sains Indonesia
Publisher : Fakultas Ekonomi, Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (477.649 KB) | DOI: 10.21009/JRMSI.006.2.07

Abstract

The purpose of this study was to: to examine empirically the effect of service quality to customer satisfaction on Express taxi, to examine empirically the effect of fare to customer satisfaction on Express taxi, to examine empirically the effect of customer satisfaction to customer loyalty on Express taxi, to examine empirically the effect of service quality to customer loyalty on Express taxi, and to examine empirically the effect of fare to customer loyalty on Express taxi. Data collection using survey methods. Sample of this study are 200 respondents who have using services of Express taxi more than two times in last three months. Data analysis using SPSS version 23 and SEM (Structural Equation Modeling) LISREL version 8.7. Results of hypothesis testing showed: service quality have positive and significant effect on customer satisfaction, fare have positive and significant effect on customer satisfaction, customer satisfaction have positive and significant effect on customer loyalty, service quality have positive and not significant effect to on customer loyalty. fare have positive and significant effect to on customer loyalty. Rated fit model with value of RMSEA 0.043, value of RMR 0.043, value of CMIN/DF 1.88, value of NFI 0.96, value of NNFI 0.98, and value of CFI 0.98. The results of this research beneficial to transportation company, especially Express taxi in Jakarta, to create better strategy in improving customer loyalty. Keywords: service quality, fare, customer satisfaction, customer loyalty, transportation
Co-Authors AMINAH Anny Rimalia Elrifadah Kresnamurti R. P., Agung Mohammad Rizan, Mohammad Samsir Samsir, Samsir Susi Hendriani