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Mengevaluasi Kepuasan Mahasiswa: Dampak Kualitas Pelayanan Pendidikan di Polteknik Harapan Bangsa Surakarta Jawa Tengah Purbiyanto, Eko; Pamungkas, Tri
Indo-MathEdu Intellectuals Journal Vol. 5 No. 2 (2024): Indo-MathEdu Intellectuals Journal
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/imeij.v5i2.918

Abstract

Independent assessment is a must for every educational institution, and one way is to conduct surveys to assess student satisfaction. The aim of this research is to analyze the level of student satisfaction with the learning process using the five dimensions of the SERVQUAL variable as independent variables and student satisfaction as the dependent variable. The total population was 185 respondents, the sample used the Disproportionate Stratified Random Sampling technique and used a questionnaire to obtain data. The results of this research process show that reliability has a significant effect on student satisfaction with a value of β = 0,163 with value r = 0,034. Responsiveness has a significant effect on student satisfaction with a value of β = 0,146 with value r = 0,045. Significant guarantee of satisfaction students with a value of β = 0,171 with value r = 0,041. Empathy is significant for student satisfaction with a value of β = 0,199 with value r = 0,007. Tangibles is significant for consumer satisfaction with a value of β = 0,274 with value r = 0,000. The F test of the SERVQUAL variable with customer satisfaction shows a significant simultaneous influence on the evidence with an F value of 31,191 > 0,05. And the contribution value of the influence of the five SERVQUAL variables on customer satisfaction with the adjusted R square result of 75,5%.
Transformation of Educational Institution Management at Ilyas Karanganyar Islamic Boarding School Purbiyanto, Eko; Pamungkas, Tri
RADIANT: Journal of Applied, Social, and Education Studies Vol. 5 No. 2 (2024): RADIANT: Journal of Applied, Social, and Education Studies
Publisher : Politeknik Harapan Bangsa Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52187/rdt.v5i2.172

Abstract

Organizational transformation program is a strategic step that is not only an option, but also a necessity to ensure the sustainability and competitiveness of a company or organization. This transformation is closely related to the overall strategy, and often includes total changes involving all aspects of the organization, resulting in a completely new entity that is more adaptive to environmental changes. This transformation is very important so that the vision and mission of the organization can be realized optimally. This study aims to analyze the transformation process carried out by the Ilyas Karanganyar Islamic Boarding School, which includes the steps of planning, organizing, mobilizing, and supervising. The data sources in this study came from direct observation, interviews with related parties, and internal document analysis. The research method used is a qualitative approach with case studies to identify key findings related to productive, efficient, and effective collaboration in achieving common goals. The research findings show that innovation and change in education are key factors in increasing organizational competitiveness amidst the dynamics of ever-growing change.
PERBAIKAN TATA LETAK GUDANG DENGAN MENGGUNAKAN METODE SHARED STORAGE PADA PERUM BULOG SUBDIVRE KARAWANG Arifin, Jauhari; Pamungkas, Tri
Jurnal Media Teknik dan Sistem Industri Vol 3, No 1 (2019)
Publisher : Universitas Suryakancana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35194/jmtsi.v3i1.548

Abstract

Abstract--- Perum Bulog is a general company of state-owned enterprises in the field of logistics which has a role in maintaining national food availability and security such as prices for government purchases, distribution of rice and management of state-owned rice reserves. To maintain availability, products are stored and placed in a warehouse according to their needs and capacities by calculating how long it takes to store and deliver products to be marketed according to consumer demand. In the Bulog Karawang warehouse activity, there are still problems with poor product placement because irregular distances between the placement and shipping areas are caused by inappropriate product storage flow patterns so that loading and unloading activities become ineffective. Based on the existing problems, layout improvement design is carried out using shared storage methods in order to increase the effectiveness of the distance between the doors to the storage area. The steps to redesign using shared storage begin with knowing the warehouse area, warehouse capacity and other warehouse data, as well as collecting data by determining space requirements, determining space allowances, and distance from the entrance to the storage area by using Euclidean Distance. From the results of distance data processing becomes regular and can be known every distance. Based on the comparison of the initial layout and the proposal it is known that by implementing shared storage loading and unloading activities become better and more effective.                                                                             Keywords ; Allowance, Euclidean Distance, First In First Out (FIFO), Shared StorageAbstrak--- Perum Bulog adalah perusahaan umum badan usaha milik negara di bidang logistik yang memiliki peran dalam menjaga ketersediaan dan ketahanan pangan nasional seperti harga pembelian pemerintah, penyaluran beras dan pengelolaan cadangan beras milik negara. Untuk menjaga ketersediaan, produk disimpan dan diletakan pada suatu gudang sesuai kebutuhan dan kapasitasnya dengan menghitung waktu berapa lama simpan dan pengiriman produk yang akan dipasarkan sesuai permintaan konsumen. Pada aktifitas gudang Bulog Karawang masih mengalami permasalahan penempatan produk yang kurang baik karena tidak teraturnya jarak antar area penempatan dan pengiriman disebabkan tidak sesuai pola aliran penyimpanan produk sehingga aktifitas bongkar muat menjadi tidak efektif. Berdasarkan permasalahan yang ada, dalam penelitian ini, dilakukan perancangan perbaikan tata letak menggunakan metode shared storage dengan tujuan dapat meningkatkan efektifitas jarak antar pintu ke area penyimpanan. Langkah-langkah perancangan ulang menggunakan shared storage dimulai dengan mengetahui luas area gudang, kapasitas gudang dan data gudang lainnya, serta pengumpulan data dengan menentukan kebutuhan ruang, penentuan allowance ruang, dan jarak dari pintu masuk ke area penyimpanan dengan menggunakan Euclidean Distance. Dari hasil pengolahan data jarak menjadi teratur dan dapat diketahui tiap jaraknya. Berdasarkan perbandingan layout awal dan usulan diketahui dengan menerapkan shared storage aktifitas bongkar muat menjadi lebih baik dan efektif.Kata kunci ; Allowance, Euclidean Distance, First In First Out (FIFO), Shared Storage.
Inventarisasi Jenis Hama yang Menyerang Bibit Kayu Kuku (Pericopsis mooniana) Umur 1 Tahun di Persemaian Fiani, Ari; Yuliah, Y; Pamungkas, Tri
Prosiding SNPBS (Seminar Nasional Pendidikan Biologi dan Saintek) 2019: Prosiding SNPBS (Seminar Nasional Pendidikan Biologi dan Saintek)
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (401.599 KB)

Abstract

Kayu kuku (Pericopsis mooniana Thw.) merupakan salah satu jenis lokal Sulawesi yang juga ditemukan pada beberapa lokasi seperti Kalimantan, Sumatera dan Papua. Informasi tentang aspek silvikultur kayu kuku belum banyak ditemukan, diantaranya tentang keberadaan jens-jenis hama pada kayu kuku di tingkat semai. Penelitian ini bertujuan untuk mengetahui jenis-jenis hama yang menyerang tiga populasi kayu kuku di tingkat semai, yakni populasi Cagar Alam Lamedai, populasi Hutan Alam Tanggetada dan populasi Pulau Laut Kalimantan Selatan. Inventarisasi dan identifikasi jenis hama pada kayu kuku di tingkat semai memperlihatkan bahwa jenis-jenis hama yang menyerang bibit kayu kuku adalah Belalang (Valanga sp.); ulat pelipat daun (larva Sylepta sp.) dan penggerek batang (larva Zeuzera coffeae). Intensitas serangan belalang masing masing populasi (CA Lamedai, Hutan Alam Tanggetada dan Pulau Laut, Kalimantan Selatan berturut-turut adalah sebesar 28,41 %; 21,42 % dan 23,07 %. Sedangkan intensitas serangan ulat penggulung daun hanya di temukan pada populasi CA Lamedai dan Hutan Alam Tanggetada berturut-turut sebesar 2,74 %; 1,22 %. Hama penggerek batang hanya ditemukan pada populasi Hutan Alam Tanggetada sebesar 1,65 %.
Mengevaluasi Kepuasan Mahasiswa: Dampak Kualitas Pelayanan Pendidikan di Polteknik Harapan Bangsa Surakarta Jawa Tengah Purbiyanto, Eko; Pamungkas, Tri
Indo-MathEdu Intellectuals Journal Vol. 5 No. 2 (2024): Indo-MathEdu Intellectuals Journal
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/imeij.v5i2.918

Abstract

Independent assessment is a must for every educational institution, and one way is to conduct surveys to assess student satisfaction. The aim of this research is to analyze the level of student satisfaction with the learning process using the five dimensions of the SERVQUAL variable as independent variables and student satisfaction as the dependent variable. The total population was 185 respondents, the sample used the Disproportionate Stratified Random Sampling technique and used a questionnaire to obtain data. The results of this research process show that reliability has a significant effect on student satisfaction with a value of β = 0,163 with value r = 0,034. Responsiveness has a significant effect on student satisfaction with a value of β = 0,146 with value r = 0,045. Significant guarantee of satisfaction students with a value of β = 0,171 with value r = 0,041. Empathy is significant for student satisfaction with a value of β = 0,199 with value r = 0,007. Tangibles is significant for consumer satisfaction with a value of β = 0,274 with value r = 0,000. The F test of the SERVQUAL variable with customer satisfaction shows a significant simultaneous influence on the evidence with an F value of 31,191 > 0,05. And the contribution value of the influence of the five SERVQUAL variables on customer satisfaction with the adjusted R square result of 75,5%.