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All Journal Jurnal Ekonomi JIP (Jurnal Industri dan Perkotaan) Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi IJEBA (International Journal of Economic, Business & Applications) SELODANG MAYANG
Promalessy, Rika
Universitas Riau
Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mechanical Engineering Nursing Public Health Social Sciences Transportation Other

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Journal : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi

 1 
ANALISIS PENGARUH KOMPENSASI DAN MOTIVASI KERJA TERHADAP DISIPLIN KERJA DAN KINERJA KARYAWAN PADA PT. SUKANDA DJAYA PEKANBARU Sesariani Novita; Marhadi Marhadi; Promalessy Rika
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 7, No 2 (2020): (Juli - Desember 2020)
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi

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Abstract

This research was conducted at PT. Sukanda Djaya Pekanbaru. This study aims to determine how the effect of compensation and work motivation on discipline and employee performance at PT. Sukanda Djaya Pekanbaru. This research is population research. The number of samples in this study were 90 respondents. The analytical method used in this study is the path analysis method (path) using SPSS version 26. The results of this study indicate that compensation has a direct positive effect on the performance of employees of PT. Sukanda Djaya Pekanbaru. This can be seen from the path value of 0.213 which is positive. The work discipline in this research model does not mediate the relationship between compensation and the performance of employees of PT. Sukanda Djaya Pekanbaru. This is due to the value of the direct effect is greater than the indirect effect (0.213> 0.0836). Work motivation has a direct positive effect on the performance of employees of PT. Sukanda Djaya Pekanbaru. This is seen from the path value of 0.289 which is positive. Work discipline in this research model does not mediate the relationship between work motivation and the performance of employees of PT. Sukanda Djaya Pekanbaru. This is due to the value of the direct effect is greater than the indirect effect (0.289> 0.0974). Work discipline has a direct positive effect on the performance of the employees of PT. Sukanda Djaya Pekanbaru. This can be seen from the path value of 0.220 which is positive..Keywords: Compensation, Work Motivation, Work Discipline and Performance
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN PADA PT. AGUNG AUTOMALL PEKANBARU Ramadhan Derizal; Wijayanto Gatot; Promalessy Rika
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 8, No 1 (2021): (Januari - Juni)
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi

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This study aims to determine the effect of Service Quality (X) on Customer Satisfaction (Y) and Customer Loyalty (Z) at PT. Agung Automall Pekanbaru. The population of study was Agung Automall SM. Amin Pekanbaru workshop customers whose numbers are not known with certainly. Sampling technique used was purposive sampling and 100 people were selected to be sampled. Structural Equation Model-Partial Least Square (SEM-PLS) with SmartPLS version 3 was used as methods of data analysis. The results were: 1) Service Quality had a positive and significant effect on Customer Satisfaction; 2) Service Quality had a positive and significant effect on Customer Loyalty; 3) Customer Satisfaction had a positive and significant effect on Customer Loyalty; 4) Service Quality had a positive and significant effect on Customer Loyalty throughwork Customer Satisfaction.Keywords: Service Quality, Customer Satisfaction, Customer Loyalty.
PENGARUH KUALITAS PRODUK DAN LOKASI TERHADAP KEPUTUSAN PEMBELIAN DAN KEPUASAN KONSUMEN RUMAH MAKAN SUP TUNJANG DWI SIDOMULYO KECAMTAN LIRIK Alvionita Rina Mei; Nursanti Aida; Promalessy Rika
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 9, No 1 (2022): (Januari - Juni)
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi

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This study aims to find empirical evidence related to the influence ofproduct quality, location on purchasing decisions and consumer satisfaction atthe Sup Tunjang Dwi Sidomulyo restaurant,Lyrics sub-district. The population ofthis study were all customers or consumers who had bought at the Tunjang DwiSidomulyo Soup Restaurant,Lyrics sub-district. The sample of this study wasselected using the sampling technique used, namely Probability Sampling usingthe Slovin formula of 10%. that is as many as 102 samples. Hypothesis testing wascarried out with the help of the SPSS 25 statistical test tool, while the data usedwas a questionnaire that had been filled out by each consuming Sup Tunjang DwiSidomulyo restaurant,Lyrics district. The results of this study indicate that 1)product quality affects purchasing decisions, 2) location affects purchasingdecisions, 3) product quality affects consumer satisfaction through purchasingdecisions, 4) location affects consumer satisfaction through purchasing decisions,5) decisions affect consumer satisfaction through purchasing decisions. consumersatisfaction. Keywords: product quality, location, purchasing decisions, consumer satisfaction.
Co-Authors Alvi Furwanti Alwie Alvi Furwanti Alwie Alvionita Rina Mei Anggia Paramitha Fira Majdina Siswanto Fitri Fitri Fitri Fitri Furwanti Alwie, Alvi Gatot Wijayanto Marhadi Marhadi Nursanti Aida Nurul Sainatunnisak Ramadhan Derizal Rendra Wasnury Sainatunnisak, Nurul Saipul Hadi, T. Sesariani Novita Siswanto, Fira Majdina