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Journal : International Journal of Engineering, Science and Information Technology

Information Technology Governance Using the COBIT 2019 Framework at PT Bank Pembangunan Daerah Papua Lompoliu, Erienika; William Tangka, George Morris
International Journal of Engineering, Science and Information Technology Vol 4, No 4 (2024)
Publisher : Malikussaleh University, Aceh, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52088/ijesty.v4i4.609

Abstract

Effective and efficient information technology (IT) management is crucial for the banking industry, especially for PT Bank Pembangunan Daerah Papua (BPDP), which seeks to reinforce its role within the Papua region. Leveraging the COBIT 2019 framework, BPDP aims to enhance IT governance, addressing operational efficiency, information security, and regulatory compliance. This study highlights BPDP's strategic priorities, such as revenue growth, fostering innovation, and customer service excellence, which are essential for sustaining competitive advantage amidst regional geopolitical challenges. By identifying these key priorities, the research uncovers critical areas of improvement, including IT investment optimization, mitigation of regulatory and security risks, and solidifying IT's strategic role in driving business growth. To evaluate BPDP's IT governance maturity, this study applies COBIT 2019's ten design factors, from enterprise goals and risk profiles to IT-related issues, compliance needs, and technology adoption strategies. The findings underscore gaps in risk management, project lifecycle oversight, and resource allocation, offering actionable insights for governance improvement. Enhanced IT integration can support BPDP's larger objectives of sustainable growth and economic development within the region. Furthermore, the study demonstrates that a well-structured governance framework strengthens BPDP's operational efficiency, builds customer trust, and ensures alignment with regulatory standards and evolving technology landscapes. By adopting these governance recommendations, BPDP can achieve long-term success and secure its position as a prominent financial institution in Papua, thus reinforcing its commitment to regional economic growth and compliance with national regulatory standards.
IT Governance Maturity Assessment at PT PLN Suluttengo Using COBIT 2019 Tangka, George M. W.; Lumingkewas, Cherry; Lompoliu, Erienika
International Journal of Engineering, Science and Information Technology Vol 5, No 2 (2025)
Publisher : Malikussaleh University, Aceh, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52088/ijesty.v5i2.811

Abstract

The rapid development of Information Technology (IT) has made IT governance essential for organizations to align business objectives, manage risks, and optimize resources. PT PLN (Persero) Unit Induk Wilayah Suluttenggo, a key player in electricity distribution in North Sulawesi, Gorontalo, and Central Sulawesi, requires a structured IT governance framework to ensure operational efficiency and compliance. This study evaluates the organization's IT governance maturity using the COBIT 2019 framework, focusing on its Design Factors and Governance Objectives. The research employs a structured methodology, starting with problem identification, a literature review, and the selection of relevant COBIT 2019 domains. Data collection is conducted through structured interviews using the COBIT 2019 Design Toolkit, analyzing ten key Design Factors, including Enterprise Strategy, Risk Profile, IT-related issues, and Compliance Requirements. The findings indicate that PT PLN prioritizes customer service, digital transformation, and regulatory compliance while facing challenges in IT risk management, project execution, and IT investment optimization. Through a detailed assessment of IT governance maturity, this study identifies key gaps and provides recommendations for improvement. Strengthening IT governance practices will enable PT PLN to enhance operational efficiency, mitigate IT-related risks, and align IT initiatives with corporate strategy. The study contributes to both academic research and practical applications by demonstrating the effectiveness of COBIT 2019 in IT governance evaluation.