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THE EFFECT OF SERVICE QUALITY AND PRICE ON CUSTOMER SATISFACTION OF INDIHOME SERVICE USERS IN BIREUEN DISTRICT M Hafid; Zikra Hayati; Raudhatul Jannah; Mawaddah; Agustin Nurhayati
International Conference on Health Science, Green Economics, Educational Review and Technology Vol. 6 No. 1 (2024): 7th IHERT (2024): IHERT (2024) FIRST ISSUE: International Conference on Health
Publisher : Universitas Efarina

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ihert.v6i1.398

Abstract

The development of information technology allows the use of more sophisticated media such as the internet to make it easier to access information. PT Telekomunikasi Indonesia, Tbk (Telkom) is a telecommunications company that has a product called Indihome for surfing the internet. This study aims to determine the effect of service quality and price on customer satisfaction of Indihome internet service users in Bireuen Regency. The method used in this research is a quantitative approach. The results showed that service quality has a partial effect on customer satisfaction of Indihome internet service users in Bireuen Regency. This is indicated by the tcount> ttable value at the 5% level (2.051> 1.65993) and a significant value of 0.043 <0.05. The results showed that price has a partial effect on customer satisfaction of Indihome internet service users in Bireuen Regency. This is indicated by the value of tcount> ttable at the 5% level (5.203> 1.65993) and a significant value of 0.000 <0.05. The results showed that the value of service quality and price had a simultaneous and significant effect on customer satisfaction of Indihome internet service users in Bireuen Regency. With a value of Fhitung> Ftabel (19.511> 3.09), and a significant value (sig) = 0.000 <0.05.
Model Sekolah PAUD Ramah Anak Berbasis Islam di Kecamatan Singkohor Aceh Singkil Ratna Rahmawati; Heliati Fajriah; Zikra Hayati
Hadlonah: Jurnal Pendidikan dan Pengasuhan Anak Vol 4 No 2 (2023): Hadlonah : Jurnal Pendidikan dan Pengasuhan Anak
Publisher : Program Studi Pendidikan Islam Anak Usia Dini Fakultas Tarbiyah UI BBC

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Abstract

Based on the results of initial observations, researchers saw that PAUD Tunas Bangsa Singkohor, researchers saw that teachers lacked preparation in providing learning to children, lacked reinforcement and familiarization with Islamic values in early childhood. The aim is to find out the standards for Islamic-based processes in PAUD Tunas Bangsa Singkohor. This research uses qualitative research methods, with a descriptive approach. Subjects were 3 people and used observation, semi-structured interviews and documentation. The results of this research show that the Islamic-based process standards in PAUD are running properly based on five indicators. (1) PAUD Tunas Bangsa Singkohor uses a scientific approach based on PAIKEMIS by applying questions and answers, observing and informing in accordance with Islamic values, (2) educators teach children to speak politely, but do not accustom children to speak politely, (3) Educators teach children to behave be kind and polite and do not accustom children to behave well and be polite, (4) Educators are lacking in instilling in children a love of local culture, and teaching children to have social life skills and have good morals in socializing, (5) Educators provide a sense of security and comfort but not intense when the learning process is taking place in the classroom.
Penerapan Bahan Alam Tumbuhan Pada Kegiatan Mewarnai untuk Mengembangkan Motorik Halus Anak Usia Dini 4-5 Tahun di RA Teunom Aceh Jaya Nabila Munazirah; Zikra Hayati; Putri Rahmi
Hadlonah: Jurnal Pendidikan dan Pengasuhan Anak Vol 4 No 1 (2023): Hadlonah : Jurnal Pendidikan dan Pengasuhan Anak
Publisher : Program Studi Pendidikan Islam Anak Usia Dini Fakultas Tarbiyah UI BBC

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Abstract

Kegiatan mewarnai merupakan kegiatan yang bisa dimanfaatkan untuk melatih keterampilan motorik halus khususnya melatih jari-jemari anak. Motorik halus adalah kemampuan yang meliputi keterampilan fisik dengan melibatkan otot-otot kecil serta koordinasi mata dan tangan. Hasil pengamatan menunjukan ada beberapa anak yang masih kesulitan memegang pensil, anak ‎kesulitan dalam memegang dan menggunting sesuai pola, serta ada anak yang ‎mengalami kesulitan dalam membuka dan menutup resleting tasnya sendiri. Penelitian ini bertujuan untuk mengetahui penerapan bahan alam tumbuhan dapat mengembangkan motorik halus anak usia dini 4-5 tahun. Rancangan penelitian ini adalah quasi eksperimental dengan desain pretest-posttest nonequivalent control group. Populasinya adalah seluruh anak kelas A di RA Teunom Aceh Jaya. Jumlah sampel yang digunakan adalah 22 orang anak kelas A2 dan A3 berusia 4-5 tahun. Pengumpulan data menggunakan lembar observasi. Hasil analisis data menggunakan uji t (independent sampel t-test). Hasil analisis data menunjukan nilai 2 tailed sebesar 0,000<0.05. Dari hasil tersebut dapat disimpulkan bahwa penerapan bahan alam tumbuhan pada kegiatan mewarnai dapat mengembangkan motorik halus anak usia dini 4-5 tahun.