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All Journal DIKEMAS (Jurnal Pengabdian Kepada Masyarakat) International Journal of Social and Management Studies (IJOSMAS) Epicheirisi : Jurnal Manajemen, Administrasi, Pemasaran dan Kesekretariatan IIJSE
Prihatinta, Triana
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Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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SOSIALISASI DAN IMPLEMENTASI TENTANG PENTINGNYA BERPERILAKU HIDUP BERSIH DAN SEHAT PADA PELAJAR SEKOLAH DASAR Prihatinta, Triana; Taali, Muhammad; Shahab, Dahris; Srimiatun, Srimiatun; Lestariningsih, Tri; Femilian, Fresdear
DIKEMAS (Jurnal Pengabdian Kepada Masyarakat) Vol 4, No 1 (2020)
Publisher : Politeknik Negeri Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32486/jd.v4i1.394

Abstract

Program Pengabdian Kepada Masyarakat (PKM) ini bertujuan untuk memberikan pengetahuan bagi para siswa sekolah dasar SDN Uteran 01, Kecamatan Geger Kabupaten Madiun tentang pentingnya Perilaku Hidup Bersih dan Sehat (PHBS) didalam lingkungan sekolah. Sasaran dari PKM ini adalah pihak sekolah dan siswa kelas 3, 4, 5 dan 6 SDN Uteran 01. Metode kegiatan yang dilakukan adalah dengan melakukan kegiatan sosialisasi dan implementasi PHBS tentang cara sikat gigi dan cuci tangan yang baik dan benar di sekolah.Hasil dari PKM menunjukkan bahwa tumbuhnya kesadaran dari pihak sekolah dan siswa akan pentingnya PHBS dan pentingnya menerapkan prinsip mencegah lebih baik daripada mengobati. Siswa menjadi tahu cara bagaimana sikat gigi dan cuci tangan dan baik dan benar sehingga dapat dipraktikkan  di sekolah dan kehidupan sehari-hari.
Pengembangan Multiple Intelligence Sebagai Sarana Dalam Pembentukan Karakter Anak Pada Paguyuban Kader Kesehatan Desa Winongo Kecamatan Manguharjo Kota Madiun Prihatinta, Triana; Taali, Muhammad; Shahab, Dahris; Srimiatun, Srimiatun; Lestariningsih, Tri; Ramadhania, Dara Ayu
DIKEMAS (Jurnal Pengabdian Kepada Masyarakat) Vol 5, No 1 (2021)
Publisher : Politeknik Negeri Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32486/jd.v5i1.769

Abstract

Program Pengabdian Kepada Masyarakat (PkM) ini bertujuan untuk memberikan solusi dari permasalahan yang sedang dihadapi oleh mitra dengan cara memberikan sosialisasi kepada ibu-ibu paguyuban kader kesehatan tentang bagaimana pengembangan multiple intelligence dalam membentuk karakter anak. Sasaran dari PkM ini adalah ibu-ibu Paguyuban Kader Kesehatan yang beralamatkan di Desa Winongo, Kecamatan Manguharjo, Kota Madiun. Metode kegiatan yang dilakukan adalah dengan melakukan kegiatan sosialisasi dan pendampingan tentang bagaimana pengembangan kecerdasan ganda dalam membentuk karakter anak. Sehingga ibu-ibu kader kesehatan bisa mengetahui informasi tentang manfaat kecerdasan ganda dalam membentuk karakter anak dan dapat menerapkan di lingkungan masyarakat. Hasil dari PKM menunjukkan bahwa tumbuhnya pengetahuan dari mitra tentang cara menumbuhkan kecerdasan ganda pada anak-anak. Mitra juga dapat mengetahui dan menerapkan pentingnya pendidikan karakter usia dini untuk anak di lingkungan masyarakat Desa Winongo, Kecamatan Manguharjo, Kota Madiun.
Program Parenting Menghadapi Tantangan Revolusi Industri 4.0 (Bagi Orang Tua Santri TPQ Nurul Ahsani dalam Meningkatkan Kualitas Pendidikan Keluarga) Maaliah, Eda; Prihatinta, Triana; Winarno, Basuki; Susanto, Fredy
DIKEMAS (Jurnal Pengabdian Kepada Masyarakat) Vol 5, No 1 (2021)
Publisher : Politeknik Negeri Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32486/jd.v5i1.770

Abstract

Kegiatan Pengabdian ini dilaksanakan dengan memberikan bekal pengetahuan tentang parenting menghadapi tantangan RI 4.0. Program parenting ini bertujuan untuk memberikan solusi bagi permasalahan yang dihadapi orang tua santri TPQ Nurul Ahsani Desa Wonojoyo, Kecamatan Gurah, Kabupaten Kediri, yaitu pengetahuan parenting terkait dengan komunikasi, teknologi, kedisiplinan dan manajemen waktu, serta pola asuh anak dalam berbagai faktor dalam menghadapi tantangan revolusi industri 4.0. Hal ini semua demi terwujudnya kualitas pendidikan keluarga yang diharapkan meningkat. Kegiatan Pengabdian ini dilaksanakan dalam bentuk penyuluhan atau pendampingan dengan menggunakan metode ceramah, diskusi, dan simulasi. Hasil dari kegiatan ini bisa dilihat dari hasil sebelum dan sesudah pre test dan post test materi juga dari hasil simulasi materi parenting yang diberikan serta antusias para orangtua santri dalam mengikuti kegiatan. Ke depannya, perlu diadakan penyuluhan dan pendampingan serta monitoring lebih lanjut dari tim PkM agar bisa lebih konkrit hasilnya pada pola asuh para orangtua santri TPQ dalam menghadapi tantangan revolusi industri 4.0.
Handling Of Office Meetings At The Madiun City Library And Archive Services Kartikasari, Elly; Prihatinta, Triana; Hastuti, Farida Tri
Epicheirisi: Jurnal Manajemen, Administrasi, Pemasaran dan Kesekretariatan Vol. 9 No. 1 (2025)
Publisher : Politeknik Negeri Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32486/epicheirisi.v9i1.803

Abstract

Meetings are a means that make it easier for companies or government agencies to discuss, exchange ideas, and discuss problems to reach decisions. In order for the meeting to run smoothly, good preparation is needed so that there are no obstacles during its implementation. The aim of writing this Final Assignment is to find out the stages of preparation for holding meetings at the Madiun City Library and Archive Services by using indicators of the stages of preparation for holding meetings, namely making meeting invitation letters, preparing meeting rooms, stationery, meeting equipment, accommodation, consumption (snacks), and health. The research method used is descriptive-qualitative, with data obtained through interviews, observation, and documentation. The informants used to collect data consisted of one head of general and finance sub-division and two TU secretariat staff. The results of this research show that the preparation stages for holding meetings at the Madiun City Library and Archive Services have met all indicators, namely making meeting invitation letters, preparing meeting rooms, stationery, meeting equipment, accommodation, consumption (snacks), and health, but from the indicators The health room is currently still combined with the lactation room
MENINGKATKAN POTENSI EKONOMI KREATIF BAGI UMKM Ina Syarifah; Praptinasari, Sintaria; Mirza, Eva; Prihatinta, Triana; Srimiyatun, Srimiyatun; Subiyantoro, Subiyantoro
DIKEMAS (Jurnal Pengabdian Kepada Masyarakat) Vol 8 No 2 (2024)
Publisher : Politeknik Negeri Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32486/dikemas.v8i2.819

Abstract

Permasalahan yang diangkat dalam program kerja Pengabdian kepada Masyarakat (PkM) ini adalah kurangnya pengetahuan dari masyarakat setempat untuk membangun suatu usaha yang mengakibatkan sulitnya perputaran ekonomi, rendahnya pemanfaatan Ilmu Pengetahuan Teknologi (IPTEK) yang menyebabkan warga setempat mengalami lambatnya mengikuti perkembangan teknologi saat ini, dan pemberdayaan manusia di desa setempat masih kurang memperkenalkan kepada khalayak luas mengenai produk yang dihasilkan dari UMKM, sehingga diperlukan suatu program kerja untuk menangani kendalan perekonomian terutama UMKM dengan menyelenggarakan sosialisasi dengan tema “Meningkatkan Potensi Ekonomi Kreatif dalam UMKM di Kelurahan Kadipaten, Babadan, Ponorogo”. Program kegiatan Pengabdian kepada Masyarakat ini bertujuan untuk meningkatkan ekonomi masyarakat desa setempat. Kegiatan ini dimulai dengan berkoordinasi dengan pihak aparatur desa setempat dilanjutkan pelaksanaan kegiatan Pengabdian kepada Masyarakat serta melakukan evaluasi terhadap program yang sudah dilaksanakan. Adapun output yang diharapkan nantinya dari program Pengabdian kepada Masyarakat ini yaitu terlaksananya kegiatan sosialisasi bersama dengan pelaku UMKM Kelurahan Kadipaten, Babadan, Ponorogo. Dengan adanya kegiatan Pengabdian kepada Masyarakat ini, diharapkan dapat bermanfaat dan dapat menangani kendala yang ada Kelurahan Kadipaten, Babadan, Ponorogo, sehingga dapat menjadi desa yang maju dan sejahtera.
HANDLING OF OFFICE MEETINGS AT THE MADIUN CITY LIBRARY AND ARCHIVE SERVICES Kartikasari, Elly; Prihatinta, Triana; Hastuti, Farida Tri
Epicheirisi: Jurnal Manajemen, Administrasi, Pemasaran dan Kesekretariatan Vol. 9 No. 1 (2025)
Publisher : Politeknik Negeri Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32486/epicheirisi.v9i1.900

Abstract

Meetings are a means that make it easier for companies or government agencies to discuss, exchange ideas, and discuss problems to reach decisions. In order for the meeting to run smoothly, good preparation is needed so that there are no obstacles during its implementation. The aim of writing this Final Assignment is to find out the stages of preparation for holding meetings at the Madiun City Library and Archive Services by using indicators of the stages of preparation for holding meetings, namely making meeting invitation letters, preparing meeting rooms, stationery, meeting equipment, accommodation, consumption (snacks), and health. The research method used is descriptive-qualitative, with data obtained through interviews, observation, and documentation. The informants used to collect data consisted of one head of general and finance sub-division and two TU secretariat staff. The results of this research show that the preparation stages for holding meetings at the Madiun City Library and Archive Services have met all indicators, namely making meeting invitation letters, preparing meeting rooms, stationery, meeting equipment, accommodation, consumption (snacks), and health, but from the indicators The health room is currently still combined with the lactation room.
IMPLEMENTATION OF OFFICE MANAGEMENT EFFICIENCY AT PT RAJAWALI NUSINDO MADIUN BRANCH Fadhilla Auliya, Nanda; Prihatinta, Triana
Epicheirisi: Jurnal Manajemen, Administrasi, Pemasaran dan Kesekretariatan Vol. 9 No. 1 (2025)
Publisher : Politeknik Negeri Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32486/epicheirisi.v9i1.1012

Abstract

One form of success of an organization/company in implementing office activities by increasing productivity, cost usage, and helping to optimize time and resources as a form of efficiency measurement. This study uses a qualitative descriptive method. The results of the study obtained indicate that the implementation of office management efficiency at PT Rajawali Nusindo has been carried out with the implementation of the five principles of office management efficiency, the principle of planning is the preparation of the RKAP, the principle of simplification is the application of e-office to help handle letters, the principle of saving is no duplication of files, the principle of elimination is the elimination of activity steps that switch to the use of office applications such as e-office, and the principle of merging with the existence of a multi-function printer machine that can do several activities, namely printing, duplicating, and scanning files.
CUSTOMER PERCEPTIONS OF SERVICE QUALITY AT MARIZA DEPARTMENT STORE IN MADIUN REGENCY Prihatinta, Triana; Tri Hastuti, Farida; Wisniandita Putri, Dinda
Epicheirisi: Jurnal Manajemen, Administrasi, Pemasaran dan Kesekretariatan Vol. 9 No. 1 (2025)
Publisher : Politeknik Negeri Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32486/epicheirisi.v9i1.1020

Abstract

This study aims to analyze and describe customer perceptions of service quality at Mariza Department Store, with the findings expected to serve as evaluation material for improving service quality. The assessment of service quality was carried out using the five Servqual dimensions: reliability, responsiveness, assurance, empathy, and tangibles. The research employed a quantitative descriptive method, with numerical data presented in descriptive form. Data were collected from 75 respondents through a questionnaire as the primary instrument. The data analysis process involved data tabulation, classification based on Servqual dimensions, calculation of mean scores for each indicator, and interpretation using descriptive statistics to provide an objective picture of customer perceptions. The results revealed that overall, the service quality at Mariza Department Store in Madiun Regency was considered fairly good, with a score of 64%. Meanwhile, the evaluation of each service quality indicator showed 44% for reliability, 68% for responsiveness, 51% for assurance, 64% for empathy, and 63% for tangibles.
Implementation of Customer Relationship Management, Service Quality, and Its Influence on Community Satisfaction through Grievance Handling Facilities in East Java Customs Area Maduwinarti, Ayun; Taali , Muhammad; Prihatinta, Triana
International Journal of Social and Management Studies Vol. 5 No. 3 (2024): June 2024
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v5i3.409

Abstract

Advances in digital technology and various regulatory changes have triggered a spike in trade in imported products domestically which are sold cheaply, and in the last two years it has increased rapidly. This had an impact on the buildup in the inspection process at the Customs office, so that there were several products that experienced delays in delivery and became a problem for consumers and traders who resold these imported products domestically. This study aims to examine the work performance of the East Java customs office in handling consumer complaints, by applying the customer relationship management approach and service quality standards as stipulated in PAN-RB Ministerial Decree No. 14 of 2017 concerning community satisfaction with the performance of government officials in public services. This study took purposive sampling of consumers in East Java with the aim of testing the consumer relations management approach, and the quality of customs services moderated by complaint handling on customer satisfaction. The results of multiple regression analysis prove that customer relationship management (CRM) and quality of customs services together have a direct effect on customer satisfaction; customer relationship management, and the quality of customs services together influence customer satisfaction which is moderated by complaint handling; and partially the application of CRM and quality of service through handling complaints has an effect on community satisfaction. This is also evidenced by the value of the customer satisfaction index which shows that consumers are satisfied with the services of the customs office in East Java.
Analysis of the Role of Financial Technology in Facilitating Access to Capital for MSMEs: A Case Study of Madiun City Farani, Dinesh Basti; Prihatinta, Triana; Wardani, Galuh Kusuma
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 1: Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i1.8566

Abstract

This study aims to analyze the role of financial technology (fintech) in facilitating access to capital for Micro, Small, and Medium Enterprises (MSMEs) in Madiun City. The method used is a qualitative descriptive approach based on literature review and the latest secondary data from the Financial Services Authority (OJK), Bank Indonesia, and academic publications from the period 2023–2025. The results of the study indicate that fintech mechanisms, particularly peer-to-peer (P2P) lending, can improve MSME access to capital through fast fund disbursement processes, simple administrative requirements, and minimal physical collateral. In 2024, fintech lending to MSMEs in Madiun City reached Rp132 billion, a significant increase compared to the previous year. Nationally, outstanding P2P lending reached Rp80.07 trillion as of February 2025, with a significant contribution to the productive sector. However, low digital financial literacy, data security issues, and the prevalence of illegal lending remain major challenges. This study recommends structured improvements in digital financial literacy, strengthened adaptive oversight by the OJK, and multi-stakeholder collaboration between the government, fintech providers, and universities to build an inclusive and sustainable digital financial ecosystem for MSMEs.
Co-Authors Ayun Maduwinarti Basuki Winarno, Basuki Fadhilla Auliya, Nanda Farani, Dinesh Basti Femilian, Fresdear Fredy Susanto Ina Syarifah Kartikasari, Elly Lestariningsih, Tri Maaliah, Eda Mirza, Eva Muhammad Taali Ramadhania, Dara Ayu Shahab, Dahris Sintaria Praptinasari Srimiatun, Srimiatun Srimiyatun, Srimiyatun Subiyantoro Tri Hastuti, Farida Wardani, Galuh Kusuma Wisniandita Putri, Dinda