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All Journal JURNAL EKONOMI SAKTI (JES) Journal of Research in Business, Economics, and Education International Journal Of Science, Technology & Management (IJSTM) International Journal of Educational Research and Social Sciences (IJERSC) juremi: jurnal riset ekonomi Prosiding Dedikasi: Pengabdian Mahasiswa Kepada Masyarakat
Melly Susanti
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Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Social Sciences Transportation Other

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Journal : international journal of science technology

 1 
Project Based Learning Model in Improving The Ability and Trust Desi Fitria; Mardhiyah Dwi Ilhami; Melly Susanti
International Journal of Science, Technology & Management Vol. 1 No. 3 (2020): September 2020
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v1i3.51

Abstract

Abstract. This research is focused on providing experience to teachers specifically in developing teaching materials by using project based learning. The purpose of this study is to assist teachers in improving the effectiveness and creativity of students in developing student confidence. Research and development continued with quasi-experiment in collaboration with class-room teachers. Stages of research to be carried out, namely: (1) preparation, (2) develop-ment, (3) experimental phase, (4) evaluation. The subjects of this study were teachers and students from SMKN 01, SMKN 02, SMKN 03 in Bengkulu City. Furthermore, at the implementation stage a collaborative experiment was carried out where the implementation of learning collaborates with the teacher and was designed online. The results of this study with the learning of the project model can develop students’ confi-dence and can improve students’ self-creativity.
Training The Utilization Of Palm Oil Waste Supporting Village Community Economy Desi Fitria; Iswidana Utama Putra; Dennis Rydarto Tambunan; Melly Susanti
International Journal of Science, Technology & Management Vol. 2 No. 4 (2021): July 2021
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v2i4.266

Abstract

There are still a lot of environmentally friendly waste that has not been used. Like palm oil fronds that rot because they are not used. This is due to the lack of knowledge about the benefits of oil palm frond waste. The purpose of this research is to provide insight to the community about processing oil palm frond waste, through training. Specifically, this study aims to measure the level of training in the utilization of palm oil frond waste against the results of activities in making products from environmentally friendly waste. It is hoped that this research can help the farming community in utilizing palm oil frond waste into a high-value product. The research sample consisted of 25 members of community organizations (PKK women's groups and youth youth groups). The method used is true experimental design by conducting training on the manufacture of products from oil palm frond waste. The results show that the informant independent variable (X1) has a significance of 0.175, material (X2) has a significance of 0.099, facilities (X3) has a significance of 0.956, behavior (X4) has a significance of 0.000. and innovation (X5) significance of 0.397. The significance value of the F test is 0.000. and all variables have an effect on Activity Results (Y). However, when tested individually, the behavior variable accepts the hypothesis while other independent variables reject the hypothesis. there are still many influences from other variables (R Squre = 66.7%) that affect the results of activities. Further research can use other methods, to find the effect of training on the results of activities.
Customer Relationship Management In Banking Sector Case Study Of Conventional Banks Dennis Rydarto Tambunan; Heru Kreshna Reza; Melly Susanti; Sabri
International Journal of Science, Technology & Management Vol. 2 No. 6 (2021): November 2021
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v2i6.364

Abstract

The importance of Customer Relationship Management (CRM) to help businesses acquire new customers, retain existing ones and maximize their lifetime value. This paper discusses the role of Customer Relationship Management in 4 bank units and the need for Customer Relationship Management to increase customer value by using several analytical methods in CRM applications. This paper attempts to identify the technological revolution witnessed by commercial banks and to what extent it has benefited banks to build better customer relationship management (CRM) services between public sector banks and private sector banks. The purpose of this study is 1) to analyze customer opinions about bank CRM in relation to service quality management. 2) To find out the customer's opinion about the bank's CRM on customer relationship management. This study uses primary and secondary data. Primary data will be collected by distributing structured questionnaires to conventional banks (Private and Government). Secondary data will be collected from records published by the financial services authority (OJS), standard textbooks and published research papers, and through web information. The primary data required will be collected from 6 banks in Bengkulu. In addition to collecting information from banks, it also collects information from the general public who have bank accounts.
Measurement Of Company Performance With Approach Balanced Score Study Case: Regional Drinking Water Company Kurniati Karim; Dennis Rydarto Tambunan; Nirta Vera Yustanti; Heru Kreshna Reza; Melly Susanti
International Journal of Science, Technology & Management Vol. 2 No. 6 (2021): November 2021
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v2i6.398

Abstract

Performance is a process carried out in achieving a result for each company or organization in the stage of providing services or products to customers within a certain period of time in accordance with their duties and functions. This study aims to conduct and see the overall organizational picture of the performance assessment of the Regional Water Company (PDAM) of Sungai Penuh Jambi City using the Balanced Score Card approach. viewed from four perspectives, namely: financial perspective, customer perspective, internal business perspective, and learning and growth perspective. From the results of the research on the Performance Measurement of Regional Drinking Water Companies (PDAM) of Sungai Penuh Jambi City using the Balanced Scorecard approach from a financial perspective through the current ratio, profit margin, operation ratio, return on investment, it shows that the company's financial performance is in good condition despite a decline in sales in 2019 For performance measurement based on customer perspective from customer acquisition, customer retention, customer satisfaction, customer satisfaction can be said to be good, although customer satisfaction that the Regional Drinking Water Company (PDAM) of Sungai Penuh Jambi City in 2020 can be said to be not good. Furthermore, the correlation/correlation of performance based on the perspective of internal business processes on the motivation variable, power alignment, has an influence level of 50.9% with a significance level of <5% or 0%, but for training it has a significance level. below 5% or equal to 0%. The performance based on the learning and growth perspective on employee satisfaction, employee retention, productivity, contributes positively to the company's economic improvement.
Overview Of Village Fund Allocation By Number Of Villages Heru Kreshna Reza; Kurniati Karim; Melly Susanti
International Journal of Science, Technology & Management Vol. 3 No. 1 (2022): January 2022
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v3i1.426

Abstract

The existence of regional autonomy can increase regional income, villages can be more independent in managing village finances. This type of quantitative descriptive research will answer how big is the relationship between the Village Fund Allocation (ADD) given to each district and the number of villages. The populace in this review is the breakdown of town assets by area/city for monetary year 2020. Furthermore the example utilized in this review is subtleties of town assets by area/city for financial year 2020 in Bengkulu Province, which are 9 areas. The outcomes observed that the assignment of town subsidizes given to every area was as per the Regulation of the Minister of Finance of the Republic of Indonesia No. 193/Pmk.07/2018, however the aftereffects of the connection test showed that the connection between the allotment of town assets to the 9 locale and the quantity of towns shows the relationship that Average is equivalent to 0.411.
Co-Authors Aliya Maharani Cahyono Cindy Ameliawati Ichwan Cristofer Sumiok Dennis Rydarto Tambunan Desi Fitria Ermi Wijaya Ermy Wijaya Iswidana Utama Putra Kurniati Karim Loso Judijanto Mardhiyah Dwi Ilhami Nirta Vera Yustanti Nopriansah Okta Lia Sari Reza, Heru Kreshna Sabri Sulisti Afriani Yesi Indian Ariska