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All Journal Manajemen Pelayanan Kesehatan Indonesian Journal Health Science and Medicine
tajuddin, mohammad
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Dentistry Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

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Total Quality Management di Rumah Sakit: Tinjauan Literatur tentang Metodologi dan Pendekatan Terkait Widjanarko, Hendrawan; Tajuddin, Mohammad; Cahayani, Nadia Brigita; Desiree, Florencia; Rahayuningrum, Dessy Putri; Alexangela, Joanne Switasanny; Panjaitan, Sally Ester Rohana; Veranita, Mira
Manajemen Pelayanan Kesehatan Vol. 1 No. 2 (2024): April
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/mpk.v1i2.2945

Abstract

Tujuan dari penelitian ini adalah untuk menilai metode dari Total Quality Managemet (TQM) sebagai sistem manajemen kualitas yang berfokus pada pelanggan guna perbaikan yang berkesinambungan kaitannya dengan Rumah Sakit. Penelitian ini menggunakan metode tinjauan literatur untuk menggali berbagai sumber akademis dan praktis yang membahas tentang penerapan TQM di Rumah Sakit. Hasil dari penelitian ini diharapkan dapat menjadi tambahan wawasan yang lebih beragam dan dalam tentang aspek-aspek penting yang diharapkan dapat diterapkan di Rumah Sakit sehingga dapat meningkatkan kepuasan pasien melalui kualitas pelayan yang lebih baik.
Medical Record Audit of Patients with Diabetes Mellitus, Gastroenteritis, and Pneumonia: Audit Rekam Medis Pasien Diabetes Mellitus, Gastroenteritis, dan Pneumonia Safitri, Eka Nur; Tajuddin, Mohammad; Nisak, Umi Khoirun
Indonesian Journal on Health Science and Medicine Vol. 2 No. 2 (2025): Oktober
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijhsm.v2i2.220

Abstract

General Background: Hospitals provide comprehensive health services and require complete medical record documentation to ensure quality care and accreditation. Specific Background: Incomplete medical records reduce the reliability of health data and hinder administrative and insurance processes. Knowledge Gap: Limited studies have analyzed the completeness of inpatient medical records for specific diseases in Indonesian hospitals. Aims: This study aims to analyze the completeness of medical record audits for patients with Diabetes Mellitus, Gastroenteritis, and Pneumonia at Bhayangkara Pusdik Shabara Porong Hospital. Results: Quantitative analysis of 76 inpatient records (34 Diabetes Mellitus, 25 Gastroenteritis, and 17 Pneumonia) from October 2021–October 2022 revealed that the completeness of social data review was 23.7%, record evidence 30.3%, record validity 67.1%, and recording procedure 56.6%. Novelty: The study provides a disease-specific evaluation of medical record completeness using standardized criteria. Implications: Findings highlight the need for continuous audits to improve documentation accuracy, ensure compliance with accreditation standards, and support hospital administration. Highlights: Medical record audits revealed low completeness in social data and record evidence. Record validity was relatively higher but still below standard requirements. Continuous audits are essential for accreditation and service quality improvement. Keywords: Hospital, Medical Record Audit, Diabetes Mellitus, Gastroenteritis, Pneumonia
Co-Authors Alexangela, Joanne Switasanny Cahayani, Nadia Brigita Florencia Desiree Panjaitan, Sally Ester Rohana Rahayuningrum, Dessy Putri Safitri, Eka Nur Umi Khoirun Nisak Veranita, Mira Widjanarko, Hendrawan