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PENGARUH SWITCHING COSTS TERHADAP INERTIA DAN CALCULATIVE COMMITMENT STUDI PADA NASABAH CIMB NIAGA CABANG ITC FATMAWATI Shadiq, Teuku Fajar
Perspektif : Jurnal Ilmu Administrasi Vol 1 No 2 (2019)
Publisher : UNIVERSITAS ISLAM SYEKH - YUSUF TANGERANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (658.399 KB) | DOI: 10.33592/perspektif.v1i2.541

Abstract

The purpose of this study is to examine how the mutual influence between Switching Costs is represented by five variables (benefit lost costs, uncertainty costs, evaluation costs, learning costs and Sunk costs) with Inertia and Calculative Commitment. The objective of this research was to analyze whether there is an  impact between the Switching Cost on Inertia and Calculative Commitment which were significantly. This paper presents and develops a model that will articulate and classify the behavior of consumers in the purchase of financial products and services. The theoretical insights generated by this model are then used to examine research data obtained from questionnaires with centralized variables and focus on consumer attitudes towards financial service providers and their financial products. The importance of trust is not explicitly recognized but the relationship between trust and risk largely determines the behavior of a customer Aldas-Manzano et al. (2009). The design of this research applied multiple regression, hypothesis testing of validity (T-test and correlation) and hypothesis testing of reliability (Cronbach’s Alpha). Data analysis used in this research was primary data in which the population of this study is CIMB Niaga ITC Fatmawati branch office in South Jakarta. This research was carried out by distributing 200 questionnaires with samples customers who are over three years as a customer and maintain balance actively. The result of this research concluded that there are variables of switching cost that affect are inertia and calculative commitment that is an important driver of behavioral customer. Product innovation competition among actors of financial services to attract new customers must calculate the commitment and customer resistance in the costs and risks that will be generated
Adapting And Resilient: How Indonesian Consumers Navigate E-Commerce Restrictions In The Post-Pandemic Retail Industry Purnomo, Hery; M. Arfani; Shadiq, Teuku Fajar; Brumadyadisty, Garry; Asnawi, Anita
Journal of International Multidisciplinary Research Vol. 2 No. 7 (2024): Juli 2024
Publisher : PT. Banjarese Pacific Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62504/jimr739

Abstract

This research aims to examine changes in consumer attitudes and purchasing power in the Indonesian market after the pandemic, with a focus on the impact of restrictions on online sales via social media. The COVID-19 pandemic has significantly changed consumer behavior, triggering a shift from conventional transactions to online platforms. However, online sales restrictions implemented by the Indonesian government raise questions about how consumers will respond and adapt to these changes. This research uses qualitative research methods, namely by describing systematically by conducting literature reviews about post-pandemic consumer behavior, and the impact of social media on purchasing decisions, surveys or questionnaires, and in-depth interviews with consumers to understand attitudes, and their experiences regarding online shopping on social media during the post-pandemic period. The research results reveal that restrictions on online sales via social media influence consumers' attitudes towards online shopping, forcing them to look for other alternatives or change purchasing preferences. Apart from that, these restrictions also have an impact on consumer purchasing power and consumption patterns. This analysis describes post-pandemic market dynamics in Indonesia, where e-commerce companies and business people have to adapt to changes in consumer behavior. Policy implications for the government and marketing strategies for business people are also discussed in the research providing an in-depth look at how to optimize market potential in Indonesia. amid restrictions on online sales. This research aids in comprehending the ongoing alterations in the Indonesian consumer market post-pandemic, thereby guiding government, companies, and other business entities in decision-making processes.
Inclusion and Literacy, Strategies for the Future of Islamic Finance Samud, Samud; Shadiq, Teuku Fajar; Hasanah, Hani
MSJ : Majority Science Journal Vol. 3 No. 1 (2025): MSJ-February
Publisher : PT. Hafasy Dwi Nawasena

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61942/msj.v3i1.274

Abstract

Islamic finance is one of the sectors with great potential in supporting global economic growth, especially in countries with a Muslim majority population such as Indonesia. However, the development of this sector still faces challenges, especially the low level of Islamic financial literacy and inclusion. Islamic financial literacy is related to the public's understanding of the principles, products, and benefits of Islamic finance, while inclusion reflects the extent to which the public has access to Islamic financial services. The purpose of this study is to discuss strategies that can be applied to improve Islamic financial literacy and inclusion, including through community-based education, digitalization of financial services, increasing product innovation, and strengthening supporting policies. The methodology used is a descriptive qualitative approach. This approach was chosen because it provides space to gain a deep understanding of the phenomenon being studied, namely the role of Islamic financial literacy and inclusion. The results of the discussion show that synergy between the government, Islamic financial institutions, and the community is needed to overcome existing obstacles. With the right approach, Islamic finance can not only be an alternative, but also an inclusive and sustainable financial solution, and contribute to national economic development.
Rescuing Local Wisdom in an Era of Anthropogenic Climate Change: A Quest for Ultimate Reality Hasanah, Hani; Shadiq, Teuku Fajar
Eduvest - Journal of Universal Studies Vol. 5 No. 1 (2025): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i1.50398

Abstract

This research aims to explore the role and relevance of local wisdom in facing the impacts of human-induced (anthropogenic) climate change. The main focus of this research is to identify how knowledge and practice of The local community can assist the community in adapting to the increasing environmental challenges. This research method uses a descriptive qualitative approach. Agriculture in Jayapura Regency is generally a plantation. Central Maluku is a plantation area which is generally a smallholder plantation. While in Manggarai Regency, dry land agriculture is common. Climate change projections in Jayapura Regency show a tendency to shift. While in Yapen Regency, Kaimana Regency, Maluku Regency, Maybrat Regency, West Halmahera Regency and Central Maluku Regency do not show any significant changes compared to baseline conditions. And in Kabupaten Manggarai there is the potential for climate change. Regional vulnerability was conducted at TEKAD target locations. In general, the level of village vulnerability is quite varied from non-vulnerable villages to vulnerable villages. Adaptation options in general that can be done include controlling drought, floods, landslides, improving farming and increasing food security, building and managing food granaries, strengthening community capacity, handling sea level rise, sea water abrasion and high waves.