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The Transistion of Public Services at the Civil Registration Office (DISDUKCAPIL) of Pekanbaru City: case; public Services before, during, and pasca pandemic Covid-19 or new normal era Yahya, MHD. Rafi; Anugerah, M Fajar; Hakim, Amri
Kemudi Vol 9 No 1 (2024): Kemudi: Jurnal Ilmu Pemerintahan
Publisher : Program Studi Ilmu Pemerintahan Fakultas Ilmu Sosial dan Ilmu Politik Universitas Maritim Raja Ali Haji

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31629/kemudi.v9i1.6712

Abstract

This research focuses on the evolution of public service delivery by Disdukcapil Pekanbaru City, with particular emphasis on the periods before, during and after the Covid-19 pandemic. The study aims to investigate and document the changes, challenges and adaptations in public service delivery over these different periods. Disdukcapil is one of the government agencies that is quite busy in providing services to the community. Referring to the data recorded on the official website of Disdukcapil Pekanbaru City in 2019, there were 30,402 services provided to the community. In 2020, Indonesia was hit by a Covid-19 pandemic that paralyzed the government. Many government agencies were unable to carry out their functions and provide services. Disdukcapil Pekanbaru City is one of the affected government agencies. While the government is making efforts to overcome or mitigate the spread of Covid-19 in the community, service matters certainly cannot stop. Therefore, the government must adapt and continue to carry out its functions to ensure that services are still provided to the community. To see how public services are provided, this research uses Peter John's policy implementation theory. This research uses qualitative research methods. The types and sources of data in this research are primary data and secondary data obtained using interviews and documentation, then analyzed qualitatively. The technique of determining informants using purposive sampling. This research aims to provide an overview of how changes in the implementation of public services in Disdukcapil Pekanbaru City.
Edukasi Konsep Kepemimpinan Islam dalam Menyongsong Pemilihan Kepala Daerah Kabupaten Kampar Tahun 2024 Bagi Pemilih Pemula Yahya, MHD. Rafi; Putra, Rizal Effendi; Satria, Budi; Nanda, Ilham Yuri
Journal Of Human And Education (JAHE) Vol. 5 No. 1 (2025): Journal of Human And Education (JAHE)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jh.v5i1.2245

Abstract

Pemilihan umum kepala daerah (Pilkada) merupakan wujud nyata bahwa demokrasi masih berlaku pada sebuah organisasi atau negara. Di Indonesia Pemilihan diselenggarakan mulai dari tingkat kepala negara sampai kepada kepala desa. Kabupaten Kampar merupakan salah satu daerah yang akan menyelenggarakan pemilihan umum untuk kepala daerah tahun 2024. Berdasarkan data KPU pemilihan umum untuk kepala daerah kali ini akan didominasi oleh generasi Z dan milenial sebagai pemilih dominan secara kuantiti. Bagi banyak generasi Z yang terdiri dari pemilih pemula dan swing votter yang sudah memiliki hak suara perlu dibekali dengan knowladge yang benar dalam konteks Pemilukada. Bagaimanapun kontribusi mereka akan memberikan dampak yang signifikan terhadap hasil kontestasi ini. Namun, kurangnya edukasi politik di kalangan pemilih pemula menjadi tantangan besar. Kegiatan pengabdian ini bertujuan memberikan edukasi konsep demokrasi dan kepemimpinan Islam pada siswa SMA Muhammadiyah Bangkinang, sehingga mereka dapat berkontribusi dalam meningkatkan kualitas demokrasi. Metode yang digunakan meliputi penyuluhan, diskusi interaktif, dan pelatihan agen perubahan. Hasil menunjukkan peningkatan pemahaman siswa terhadap konsep demokrasi dan kepemimpinan Islam, serta partisipasi aktif mereka dalam mencegah praktik-praktik negatif dalam pemilu. Dengan demikian, kegiatan ini berhasil menciptakan generasi muda yang lebih siap dan bertanggung jawab sebagai pemilih.
Evaluasi Program Bantual Sosial Tunai (BST) Pada Masa Pandemi COVID-19 (Studi kasus; Kelurahan Langgini Kecamatan Bangkinang Kota Kabupaten Kampar) Yahya, MHD. Rafi; Nanda, Ilham Yuri Nanda
SUMUR- Jurnal Sosial Humaniora Vol. 3 No. 1 (2025)
Publisher : Yayasan Rahmatan Fiddunya Wal Akhirah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58794/sumur.v3i1.1341

Abstract

Penelitian ini ingin melihat bagaimana Program Bantuan Sosial Tunai (BST) yang diterapkan di Kelurahan Langgini, Kabupaten Kampar untuk menangani masyarakat yang terdampak COVID-19. Penelitian ini bertujuan untuk menggambarkan program yang diterapkan dalam pemberian Bantuan Sosial Tunai (BST) apakah tepat sasaran dan sesuai aturan dan harapan masyarakat. Teori yang dijadikan dasar analis teori Efektivitas pada program Bantuan Sosial Tunai (BST). Penelitian ini menggunakan tipe penelitian Kualitatif Deskriptif.  Penelitian ini menemukan hasil pada; Ketepatan Sasaran yang belum sesuai dengan kriteria; Sosialisasi yang belum efektif karena masih banyak yang belum mengetahui; Bantuan BST belum dapat untuk memenuhi kebutuhan dari masyarakat yang terdampak; Peamantauan Program yang hanya fokus pada pendataan dan distribusi yang perlu diperluas untuk memastikan bantuan digunakan secara efektif. Dengan adanya hasil ini diharapkan adnaya evaluasi menyeluruh dan perbaikan bekerlanjutan agar lebih tepat sasaran, transparan, dan memberikan dampak yang signifkan bagi masyarakat yang paling membutuhkan
Analysis of The Effect of Total Quality Management (TQM) Implementation on MSME Business Performance During The COVID 19 Pandemic (Study of Patin Processing Center XIII Koto Mesjid) Setiawan, M. Hardi; Yahya, Mhd. Rafi; Syaputra, Widi
SITEKIN: Jurnal Sains, Teknologi dan Industri Vol 22, No 2 (2025): June 2025
Publisher : Fakultas Sains dan Teknologi Universitas Islam Negeri Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/sitekin.v22i2.37594

Abstract

The era of globalization has intensified economic competition, compelling both large enterprises andMicro, Small, and Medium Enterprises (MSMEs) to innovate and adapt for survival and growth. This studyinvestigates the application of Total Quality Management (TQM) and its effects on business performance, witha focus on the patin fish farming community in Koto Mesjid village, Riau. The main issue discussed was thechallenge for MSMEs to maintain competitiveness amidst the pressures of global economic competition andthe COVID-19 pandemic, which has affected production processes and increased business competition. Aquantitative research approach was employed, involving a survey of 85 respondents from the entire population.Data were gathered through questionnaires, tested for validity and reliability, and analyzed using multiplelinear regression with SPSS version 25. The findings demonstrate that management leadership, customer focus,information and analysis, and continuous improvement positively and significantly influence MSME businessperformance. In contrast, the process management variable did not have a significant effect. This researchhighlights the crucial role of TQM in achieving competitive advantage and underscores the importance ofimproving identified weak areas to enhance overall business outcomes.Keywords: Total Quality Management, Business performance, Small and Medium Enterprises,
Optimalisasi Model Layanan Hybrid IKD Sebagai Alternatif Kebijakan di Wilayah Sulit di Kabupaten Kampar Yahya, MHD. Rafi; M Fajar Anugerah; Ilham Yuri Nanda
Journal of Indonesian Rural and Regional Government Vol 9 No 1 (2025): Special Issue
Publisher : Magister Ilmu Pemerintahan Sekolah Tinggi Pembangunan Masyarakat Desa "APMD" Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47431/jirreg.v9i1.682

Abstract

This study aims to examine the optimization of the Digital Identity (IKD) hybrid service model as an alternative policy to accelerate the digital transformation of population administration services in the difficult areas of Kampar Regency. The method used is descriptive qualitative with data collection through in-depth interviews, observation, and documentation of relevant stakeholders. Purposive and snowball sampling techniques were used in selecting informants. The results of the study indicate that a hybrid service model that combines digital and manual services based on mobile services can be an adaptive solution to overcome the constraints of limited internet access, low digital literacy, and limited resources in the implementation of the IKD policy. However, the implementation of this model still faces challenges related to infrastructure readiness, budget support, and uneven community participation. This study emphasizes the importance of synergy between the central and regional governments, the empowerment of village officials, and digital literacy campaigns to improve service effectiveness. This hybrid model provides flexibility as an inclusive approach to ensuring access to valid population documents for the entire community, especially in remote areas.
Kolaborasi Pemerintah dalam Mewujudkan Transportasi Hijau di Kota Pekanbaru Anugerah, M Fajar; Yahya, Mhd. Rafi; Widiyati, Widiyati
Innovative: Journal Of Social Science Research Vol. 4 No. 6 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i6.16238

Abstract

The purpose of this research is to find out how Government Collaboration in realising Green Transportation in Pekanbaru City. This research uses qualitative research methods. Types and sources of data in this study are primary data and secondary data obtained by using interviews and documentation, then analysed qualitatively. using interviews and documentation, then analysed qualitatively. The technique of determining informants using purposive sampling. The results of This research shows that the Department of Transportation has made local regulation which reads that the City Government is obliged to provide 5% of the APBD budget. APBD. The Department of Transportation has also collaborated with several parties which the Department of Transportation in cooperation with the Kawasaki Government Japan got studies on Eco transport using gas through palm oil waste. through palm oil waste. However, in realising green transport the Department of Transportation Transportation Department still has to make improvements everywhere and requires considerable investment. Programme strategies include the TUMI Mentee Cities Indonesia to realise green transportation in Pekanbaru City in this case the Transportation Agency involves the role of Government, Private and also In this case the Transportation Agency involves the role of Government, Private and also Society in realising green transport.